# SAC 360º - Automations

- [SAC 360° Automation - Notify an employee](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-notify-an-employee.md)
- [SAC 360° Automation - Alerting the attendant that there is a ticket waiting for a long time](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-notify-an-employee/sac-360-automation-alerting-the-attendant-that-there-is-a-ticket-waiting-for-a-long-time.md)
- [SAC 360° Automation - Notify an employee when a new lead comes in](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-notify-an-employee/sac-360-automation-notify-an-employee-when-a-new-lead-comes-in.md)
- [SAC 360° Automation - Communication between SAC and CRM](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-communication-between-sac-and-crm.md)
- [SAC 360º Automation - Creating Opportunities in CRM from Ticket Status](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-communication-between-sac-and-crm/sac-360o-automation-creating-opportunities-in-crm-from-ticket-status.md)
- [SAC 360° Automation - Create Opportunity when Lead sends a specific message](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-communication-between-sac-and-crm/sac-360-automation-create-opportunity-when-lead-sends-a-specific-message.md)
- [SAC 360º Automation - Transferring Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-transferring-ticket.md)
- [SAC 360º Automation — Ticket Transfer by Attendant Inactivity](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-transferring-ticket/sac-360o-automation-ticket-transfer-by-attendant-inactivity.md)
- [SAC 360° Automation - Changing the Owner by Lead when transferring](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-transferring-ticket/sac-360-automation-changing-the-owner-by-lead-when-transferring.md): In this article, we will explore how to create an automation that, when transferring the ticket, changes the owner by lead, using SprintHub's features.
- [SAC 360º Automation – 24h Follow-up so you don't miss the WhatsApp window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-24h-follow-up-so-you-dont-miss-the-whatsapp-window.md)
- [SAC 360º Automation - Service roulette + Sending WhatsApp to the employee](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-service-roulette-+-sending-whatsapp-to-the-employee.md)
- [SAC 360º Automation - Start or Stop AI Agents](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-start-or-stop-ai-agents.md)
- [SAC 360º Automation - Function: Time Limiter](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-function-time-limiter.md)
- [SAC 360º Automation - Start Bulk Tickets with “Waiting” Status](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-start-bulk-tickets-with-waiting-status.md)
- [SAC 360° Automation - Closing Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-closing-tickets.md)
- [SAC 360° Automation - Deleting Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-deleting-tickets.md)
- [SAC 360° Automation - Action when resolving a ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-action-when-resolving-a-ticket.md): How to build an automation that occurs when resolving a ticket. For this example, the leads will be added to a segment.
- [SAC 360º Automation - Continuing the Ongoing Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-continuing-the-ongoing-ticket.md)
- [SAC 360° Automation - Activate chatbot when lead sends a keyword](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-activate-chatbot-when-lead-sends-a-keyword.md)
- [SAC 360° Automation - View available to all attendants](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-view-available-to-all-attendants.md)
- [SAC 360° Automation - Bulk Sending Messages with "Wait" in SAC 360°](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-bulk-sending-messages-with-wait-in-sac-360.md)
- [SAC 360º Automation - Sending Messages After Ticket Completion](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-sending-messages-after-ticket-completion.md)
- [SAC 360º Automation – Out-of-Office Message Outside Business Hours](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-out-of-office-message-outside-business-hours.md)
- [SAC 360° Automation - Condition "The author of the last message is"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-condition-the-author-of-the-last-message-is.md)
- [SAC 360° Automation - Starting service for the same owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-starting-service-for-the-same-owner.md)
- [SAC 360º Automation - Identifying leads that interact with the ad using Tag and Segment](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-identifying-leads-that-interact-with-the-ad-using-tag-and-segment.md)
- [SAC 360º Automation - Lead Tag Verification with 'Invert Condition'](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-lead-tag-verification-with-invert-condition.md): How to check if the lead does not have a specific tag with the "Invert Condition" option; this approach can also be applied to CRM automations, Automation Flow conditions, and Chatbot.
- [SAC 360º Automation - Creating Tickets for Multiple Numbers with Chatbots](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-creating-tickets-for-multiple-numbers-with-chatbots.md)
- [SAC 360º Automation - Triggering Webhooks When Updating Fields with AI](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-triggering-webhooks-when-updating-fields-with-ai.md): Using the trigger 'A lead field is updated' to identify a change in a custom field by an AI agent.
- [SAC 360º Automation – How to Create Opportunities in CRM from Tags](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-how-to-create-opportunities-in-crm-from-tags.md)
- [SAC 360º Automation – Setting the Condition 'Lead Source is…'](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-setting-the-condition-lead-source-is....md)
- [SAC 360º Automation – Automatic notification about the service ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-automatic-notification-about-the-service-ticket.md)
- [SAC 360º Automation – Tag Leads when Closing a Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-tag-leads-when-closing-a-ticket.md)
- [SAC 360º Automation - Saving the Date of the Last Service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-saving-the-date-of-the-last-service.md)
- [SAC 360º - Automations – Chatbot does not activate with WhatsApp call log](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automations-chatbot-does-not-activate-with-whatsapp-call-log.md)
- [SAC 360º - How to send a public calendar link to the Lead using tokens](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-how-to-send-a-public-calendar-link-to-the-lead-using-tokens.md): You want your lead to have access to your public calendar so they can schedule meetings with you, but you want to do this in an automated way.


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