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  • 👋Welcome to our Knowledge Base
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  • Getting Started
    • 1️⃣Initial Settings
    • 2️⃣Tracking Script
    • 3️⃣Automations
    • 4️⃣Lead Permissions
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      • comment-linesSAC 360°
        • ⚙️SAC 360° - Initial Settings
        • 📽️SAC 360° - Tutorial Videos
        • robotSAC 360º - Automations
          • SAC 360° Automation - Notify an employee
            • SAC 360° Automation - Alerting the Attendant that there is a Case waiting for too long
            • SAC 360° Automation – Notify an employee when a new lead comes in
          • SAC 360° Automation - Communication between SAC and CRM
          • SAC 360º Automation - Transferring Case
          • SAC 360º Automation – 24h Follow-up to not lose the WhatsApp window
          • SAC 360º Automation - Case roulette + Sending WhatsApp to the employee
          • SAC 360º Automation - Start or Stop AI Agents
          • SAC 360º Automation - Function: Time Limiter
          • SAC 360º Automation - Start Mass Cases with “Waiting” status
          • SAC 360° Automation - Closing Cases
          • SAC 360° Automation - Deleting Cases
          • SAC 360° Automation - Action when resolving case
          • SAC 360º Automation - Continuing an In-Progress Case
          • SAC 360° Automation - Activate Chatbot when lead sends a keyword
          • SAC 360° Automation - View available to all attendants
          • SAC 360° Automation - Mass Sending of Messages with "Wait" in SAC 360°
          • SAC 360º Automation - Sending Messages After Case Completion
          • SAC 360º Automation – Out-of-Office Message Outside Business Hours
          • SAC 360° Automation - Condition "The author of the last message is"
          • SAC 360° Automation - Starting service for the same owner
          • SAC 360º Automation - Identifying Leads that interact with the ad with Tag and Segment
          • SAC 360º Automation - Lead Tag Check with 'Invert Condition'
          • SAC 360º Automation - Creating Cases on Multiple Numbers with Chatbots
          • SAC 360º Automation - Triggering Webhooks when Updating Fields with AI
          • SAC 360º Automation – How to Create Opportunities in CRM from Tags
          • SAC 360º Automation – Setting the condition 'Lead source is…'
          • SAC 360º Automation – Automatic notification about the support ticket
          • SAC 360º Automation – Tag Leads when Closing a Case
          • SAC 360º Automation - Saving the Date of the Last Case
          • SAC 360º - Automations – Chatbot does not activate with WhatsApp call logs
          • SAC 360º - How to send a public calendar link to the Lead using tokens
        • filterSAC 360° - FILTERS
        • ⁉️SAC 360° - Common Questions
      • suitcaseCRM
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      • ✅Tasks
      • sack-dollarProposals and Invoices
    • 🧲Attract
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    • 📲Relate
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    • microchip-aiArtificial Intelligence
    • webhookAPI
    • 📱Sprinthub App
  • head-side-brainStrategies
    • calendar-clockRemind me
    • whatsappWhatsApp
    • metaMeta Business
    • tower-cellBroadcast
    • tagTokens
    • brain-circuitArtificial Intelligence
  • Common Questions
    • 🆘Support
    • 🌐Cache Cleaning
    • 🔑Permissions
    • bring-forwardAutomation Template
    • 📉Automation reports
    • 🗃️File Sending Formats and Limits
  • 👾SprintHub Modules
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  4. robotSAC 360º - Automations

SAC 360° Automation - Notify an employee

SAC 360° Automation - Alerting the Attendant that there is a Case waiting for too longchevron-rightSAC 360° Automation – Notify an employee when a new lead comes inchevron-right
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