> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics.md).

# TOPICS

- [System Settings](https://docs.sprinthub.com/en/topics/system-settings.md)
- [Custom Domain](https://docs.sprinthub.com/en/topics/system-settings/custom-domain.md)
- [How to Add a Custom Domain in SprintHub](https://docs.sprinthub.com/en/topics/system-settings/custom-domain/how-to-add-a-custom-domain-in-sprinthub.md)
- [Kinghost DNS](https://docs.sprinthub.com/en/topics/system-settings/custom-domain/kinghost-dns.md)
- [GoDaddy DNS](https://docs.sprinthub.com/en/topics/system-settings/custom-domain/godaddy-dns.md)
- [Hostinger DNS](https://docs.sprinthub.com/en/topics/system-settings/custom-domain/hostinger-dns.md): Failure Reason CAA Error
- [Registro.br DNS](https://docs.sprinthub.com/en/topics/system-settings/custom-domain/registro.br-dns.md)
- [Cloudflare DNS](https://docs.sprinthub.com/en/topics/system-settings/custom-domain/cloudflare-dns.md)
- [Cpanel DNS](https://docs.sprinthub.com/en/topics/system-settings/custom-domain/cpanel-dns.md)
- [Wix DNS](https://docs.sprinthub.com/en/topics/system-settings/custom-domain/wix-dns.md)
- [DirectAdmin DNS](https://docs.sprinthub.com/en/topics/system-settings/custom-domain/directadmin-dns.md)
- [Account Settings](https://docs.sprinthub.com/en/topics/system-settings/account-settings.md)
- [WhatsApp Web](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-web.md)
- [Account Settings - WhatsApp sending queue](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-web/account-settings-whatsapp-sending-queue.md)
- [WhatsApp Web - Options: Start/Restart Service](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-web/whatsapp-web-options-start-restart-service.md)
- [Account Settings - Options](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-web/account-settings-options.md)
- [WhatsApp Web - Options: Backup](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-web/whatsapp-web-options-backup.md)
- [Message List Type](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-web/message-list-type.md)
- [WhatsApp Web - Options: Creating a Custom WhatsApp Button](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-web/whatsapp-web-options-creating-a-custom-whatsapp-button.md): You can create your own custom WhatsApp button to embed on your websites.
- [WhatsApp Web - Options: Generating Public Connection URL](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-web/whatsapp-web-options-generating-public-connection-url.md)
- [WhatsApp API](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api.md): Watch the video and see how to connect Meta's Official WhatsApp API (WABA) in your SprintHub.
- [How to turn the WhatsApp Business app into WhatsApp API (WABA)](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/how-to-turn-the-whatsapp-business-app-into-whatsapp-api-waba.md)
- [How to change the profile picture in WhatsApp API](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/how-to-change-the-profile-picture-in-whatsapp-api.md)
- [How to remove a number from WhatsApp API (WABA)](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/how-to-remove-a-number-from-whatsapp-api-waba.md)
- [Official WhatsApp API Errors](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/official-whatsapp-api-errors.md)
- [Official WhatsApp - Payment issue](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/official-whatsapp-api-errors/official-whatsapp-payment-issue.md): Set up the WhatsApp API payment method in Business Management so it can be used in SprintHub
- [Restrictions due to policy violations](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/official-whatsapp-api-errors/restrictions-due-to-policy-violations.md)
- [Failed to send message because this user's phone number is part of an experiment](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/official-whatsapp-api-errors/failed-to-send-message-because-this-users-phone-number-is-part-of-an-experiment.md)
- [Error (#200): “You do not have the necessary permissions to send messages on behalf of this WhatsApp](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/official-whatsapp-api-errors/error-200-you-do-not-have-the-necessary-permissions-to-send-messages-on-behalf-of-this-whatsapp.md)
- [Error (#131037): WhatsApp provided number needs display name approval before message can be sent](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/official-whatsapp-api-errors/error-131037-whatsapp-provided-number-needs-display-name-approval-before-message-can-be-sent.md)
- [Error (#131048) Spam Rate Limit Hit](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/official-whatsapp-api-errors/error-131048-spam-rate-limit-hit.md)
- [Error: This message was not delivered to maintain a healthy ecosystem engagement](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/official-whatsapp-api-errors/error-this-message-was-not-delivered-to-maintain-a-healthy-ecosystem-engagement.md)
- [Re-engagement message](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-api/official-whatsapp-api-errors/re-engagement-message.md)
- [WhatsApp CoExistence](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-coexistence.md): Definitive Guide: Integrating WhatsApp Business in Coexistence Mode in SprintHub
- [WhatsApp CoExistence in SprintHub](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-coexistence/whatsapp-coexistence-in-sprinthub.md)
- [Configuring WhatsApp CoExistence in SprintHub](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-coexistence/configuring-whatsapp-coexistence-in-sprinthub.md)
- [How to remove your WhatsApp from CoExistence](https://docs.sprinthub.com/en/topics/system-settings/account-settings/whatsapp-coexistence/how-to-remove-your-whatsapp-from-coexistence.md)
- [Meta Accounts](https://docs.sprinthub.com/en/topics/system-settings/account-settings/meta-accounts.md)
- [How to enable comments and posts to appear in SAC 360](https://docs.sprinthub.com/en/topics/system-settings/account-settings/meta-accounts/how-to-enable-comments-and-posts-to-appear-in-sac-360.md): This setting not only makes efficient interaction with customers easier, but also provides valuable insights into user feedback.
- [Enable Instagram Messages](https://docs.sprinthub.com/en/topics/system-settings/account-settings/meta-accounts/enable-instagram-messages.md)
- [Error (#100) The action is invalid because it is not the topic owner](https://docs.sprinthub.com/en/topics/system-settings/account-settings/meta-accounts/error-100-the-action-is-invalid-because-it-is-not-the-topic-owner.md)
- [Facebook Ads Manager](https://docs.sprinthub.com/en/topics/system-settings/account-settings/facebook-ads-manager.md)
- [Reconnect Meta accounts in SprintHub](https://docs.sprinthub.com/en/topics/system-settings/account-settings/reconnect-meta-accounts-in-sprinthub.md)
- [Permission Groups](https://docs.sprinthub.com/en/topics/system-settings/permission-groups.md): In this section, you can create groups with custom permissions and manage the users that belong to those groups.
- [Permission Group - Live Chat](https://docs.sprinthub.com/en/topics/system-settings/permission-groups/permission-group-live-chat.md)
- [Permission Groups - VoIP](https://docs.sprinthub.com/en/topics/system-settings/permission-groups/permission-groups-voip.md)
- [Permission Groups - Message Templates (Meta)](https://docs.sprinthub.com/en/topics/system-settings/permission-groups/permission-groups-message-templates-meta.md)
- [Permission Groups - Import and Export](https://docs.sprinthub.com/en/topics/system-settings/permission-groups/permission-groups-import-and-export.md)
- [Permission Groups - Custom Objects](https://docs.sprinthub.com/en/topics/system-settings/permission-groups/permission-groups-custom-objects.md)
- [Permission Groups - Tasks](https://docs.sprinthub.com/en/topics/system-settings/permission-groups/permission-groups-tasks.md)
- [Permission Group - CRM - Filter all owners](https://docs.sprinthub.com/en/topics/system-settings/permission-groups/permission-group-crm-filter-all-owners.md)
- [Permission Group - CRM - Won and Lost Opportunities](https://docs.sprinthub.com/en/topics/system-settings/permission-groups/permission-group-crm-won-and-lost-opportunities.md)
- [Departments](https://docs.sprinthub.com/en/topics/system-settings/departments.md): Manage your company's departments. This way, you can ensure that each user or account has access only to the information and features that are relevant to their work.
- [WhatsApp Calls](https://docs.sprinthub.com/en/topics/system-settings/whatsapp-calls.md)
- [SprintHub VoIP](https://docs.sprinthub.com/en/topics/system-settings/sprinthub-voip.md)
- [SprintHub VoIP App](https://docs.sprinthub.com/en/topics/system-settings/sprinthub-voip/sprinthub-voip-app.md)
- [Email](https://docs.sprinthub.com/en/topics/system-settings/email.md)
- [Configuring Your Own SMTP](https://docs.sprinthub.com/en/topics/system-settings/email/configuring-your-own-smtp.md)
- [Own SMTP and Email Sending Limits](https://docs.sprinthub.com/en/topics/system-settings/email/configuring-your-own-smtp/own-smtp-and-email-sending-limits.md)
- [AWS SES](https://docs.sprinthub.com/en/topics/system-settings/email/aws-ses.md)
- [Settings](https://docs.sprinthub.com/en/topics/system-settings/email/aws-ses/settings.md)
- [How to Configure DNS Records to Connect Your Domain in Amazon SES via SprintHub](https://docs.sprinthub.com/en/topics/system-settings/email/aws-ses/settings/how-to-configure-dns-records-to-connect-your-domain-in-amazon-ses-via-sprinthub.md)
- [How to Configure Wix DNS to integrate with Amazon SES](https://docs.sprinthub.com/en/topics/system-settings/email/aws-ses/settings/how-to-configure-wix-dns-to-integrate-with-amazon-ses.md)
- [External Forms](https://docs.sprinthub.com/en/topics/system-settings/external-forms.md)
- [Meta Ads Forms](https://docs.sprinthub.com/en/topics/system-settings/external-forms/meta-ads-forms.md): You can integrate your Facebook signup form with SprintHub, so the leads entered will automatically land on the platform.
- [Meta Ads Form - Error when sending leads through the Facebook form](https://docs.sprinthub.com/en/topics/system-settings/external-forms/meta-ads-forms/meta-ads-form-error-when-sending-leads-through-the-facebook-form.md)
- [Meta Ads Form without duplicating Leads when submitted more than once](https://docs.sprinthub.com/en/topics/system-settings/external-forms/meta-ads-forms/meta-ads-form-without-duplicating-leads-when-submitted-more-than-once.md)
- [Meta Ads Form - Track page after completing the form](https://docs.sprinthub.com/en/topics/system-settings/external-forms/meta-ads-forms/meta-ads-form-track-page-after-completing-the-form.md)
- [Google Ads Forms](https://docs.sprinthub.com/en/topics/system-settings/external-forms/google-ads-forms.md): See how to integrate and bring Leads from Google Ads forms into SprintHub
- [Leads / Companies](https://docs.sprinthub.com/en/topics/system-settings/leads-companies.md)
- [Tracking](https://docs.sprinthub.com/en/topics/system-settings/tracking.md)
- [Tracking - UTM Tag](https://docs.sprinthub.com/en/topics/system-settings/tracking/tracking-utm-tag.md): The UTM parameter allows you to accurately monitor the origin and performance of your online campaigns.
- [Strategies for Using UTM Tags Efficiently](https://docs.sprinthub.com/en/topics/system-settings/tracking/tracking-utm-tag/strategies-for-using-utm-tags-efficiently.md)
- [Tracking - How to add the tracking code in Wix](https://docs.sprinthub.com/en/topics/system-settings/tracking/tracking-how-to-add-the-tracking-code-in-wix.md)
- [Tracking - How do I know if the script is working?](https://docs.sprinthub.com/en/topics/system-settings/tracking/tracking-how-do-i-know-if-the-script-is-working.md)
- [Tracking - How can I make tracking stay on the same lead?](https://docs.sprinthub.com/en/topics/system-settings/tracking/tracking-how-can-i-make-tracking-stay-on-the-same-lead.md): In this article, we will cover how to make tracking remain on the same lead, even when they access your content through different devices.
- [Meta - Facebook Pixel](https://docs.sprinthub.com/en/topics/system-settings/meta-facebook-pixel.md)
- [Configuring Meta / Facebook Conversion API](https://docs.sprinthub.com/en/topics/system-settings/meta-facebook-pixel/configuring-meta-facebook-conversion-api.md): See how to configure your Meta Pixel to use the Conversion API within SprintHub. That way, SprintHub will be fully integrated.
- [Common Questions](https://docs.sprinthub.com/en/topics/system-settings/meta-facebook-pixel/common-questions.md)
- [Test Conversion Send Button](https://docs.sprinthub.com/en/topics/system-settings/meta-facebook-pixel/common-questions/test-conversion-send-button.md): In this article, we will explain how to use the test conversion button in the Meta (Facebook) Pixel within the platform, as well as how to configure the Pixel and Conversion API correctly.
- [How and where to Enable the Meta Conversion API Pixel](https://docs.sprinthub.com/en/topics/system-settings/meta-facebook-pixel/common-questions/how-and-where-to-enable-the-meta-conversion-api-pixel.md)
- [Sending CRM Conversion to Meta](https://docs.sprinthub.com/en/topics/system-settings/meta-facebook-pixel/common-questions/sending-crm-conversion-to-meta.md)
- [Sending Meta API Conversion for Messages in SprintHub](https://docs.sprinthub.com/en/topics/system-settings/meta-facebook-pixel/common-questions/sending-meta-api-conversion-for-messages-in-sprinthub.md)
- [Sending an API Conversion to Meta when receiving a message on WhatsApp](https://docs.sprinthub.com/en/topics/system-settings/meta-facebook-pixel/common-questions/sending-an-api-conversion-to-meta-when-receiving-a-message-on-whatsapp.md)
- [Schedule - defining operating hours for automations](https://docs.sprinthub.com/en/topics/system-settings/schedule-defining-operating-hours-for-automations.md): Scheduling your automation's operating hours
- [Plan Limits](https://docs.sprinthub.com/en/topics/system-settings/plan-limits.md): You can check your plan's limitations.
- [Fields](https://docs.sprinthub.com/en/topics/system-settings/fields.md)
- [Global Fields](https://docs.sprinthub.com/en/topics/system-settings/fields/global-fields.md)
- [Custom Field - Contacts](https://docs.sprinthub.com/en/topics/system-settings/fields/custom-field-contacts.md)
- [Custom Fields - Contacts: Status](https://docs.sprinthub.com/en/topics/system-settings/fields/custom-field-contacts/custom-fields-contacts-status.md)
- [Custom Fields - Contacts: Selector](https://docs.sprinthub.com/en/topics/system-settings/fields/custom-field-contacts/custom-fields-contacts-selector.md)
- [Custom Fields - Contacts: Selector - Importing Spreadsheet](https://docs.sprinthub.com/en/topics/system-settings/fields/custom-field-contacts/custom-fields-contacts-selector/custom-fields-contacts-selector-importing-spreadsheet.md): Adding multiple options via spreadsheet import.
- [Custom Fields - Contacts: File](https://docs.sprinthub.com/en/topics/system-settings/fields/custom-field-contacts/custom-fields-contacts-file.md)
- [Custom Fields - Contacts: Multiple Files](https://docs.sprinthub.com/en/topics/system-settings/fields/custom-field-contacts/custom-fields-contacts-multiple-files.md)
- [Custom Fields - Contacts: How to reset the default value](https://docs.sprinthub.com/en/topics/system-settings/fields/custom-field-contacts/custom-fields-contacts-how-to-reset-the-default-value.md)
- [Custom Fields - Companies](https://docs.sprinthub.com/en/topics/system-settings/fields/custom-fields-companies.md)
- [Custom Objects](https://docs.sprinthub.com/en/topics/system-settings/custom-objects.md)
- [Custom Objects: Storing Satisfaction Survey Responses](https://docs.sprinthub.com/en/topics/system-settings/custom-objects/custom-objects-storing-satisfaction-survey-responses.md)
- [Saving Multiple Files via Chatbot using Custom Objects](https://docs.sprinthub.com/en/topics/system-settings/custom-objects/saving-multiple-files-via-chatbot-using-custom-objects.md)
- [Tags](https://docs.sprinthub.com/en/topics/system-settings/tags.md)
- [Categories](https://docs.sprinthub.com/en/topics/system-settings/categories.md)
- [Users](https://docs.sprinthub.com/en/topics/system-settings/users.md)
- [Users - Initial Settings](https://docs.sprinthub.com/en/topics/system-settings/users/users-initial-settings.md)
- [Access History](https://docs.sprinthub.com/en/topics/system-settings/users/access-history.md)
- [Transferring Responsibility Between Users](https://docs.sprinthub.com/en/topics/system-settings/users/transferring-responsibility-between-users.md)
- [User Preferences](https://docs.sprinthub.com/en/topics/system-settings/users/user-preferences.md): Customize the user's own preferences and priorities.
- [Security](https://docs.sprinthub.com/en/topics/system-settings/users/user-preferences/security.md)
- [Turning User Notifications On and Off](https://docs.sprinthub.com/en/topics/system-settings/users/user-preferences/turning-user-notifications-on-and-off.md)
- [Reset Password](https://docs.sprinthub.com/en/topics/system-settings/users/reset-password.md): In SprintHub, you have the option to reset your user's password. This provides a safer and more personalized way for everyone to optimize workflow.
- [Favorites - How to Favorite Services in SprintHub](https://docs.sprinthub.com/en/topics/system-settings/favorites-how-to-favorite-services-in-sprinthub.md)
- [Integrations](https://docs.sprinthub.com/en/topics/integrations.md)
- [Integration - Google Calendar](https://docs.sprinthub.com/en/topics/integrations/integration-google-calendar.md)
- [Integration - Google Ads and Gmail](https://docs.sprinthub.com/en/topics/integrations/integration-google-ads-and-gmail.md): See how to create an app in Google Console to connect your Google Ads and Gmail to SprintHub
- [Google Ads Conversions](https://docs.sprinthub.com/en/topics/integrations/integration-google-ads-and-gmail/google-ads-conversions.md): Sending conversions to Google Ads the right way
- [Creating Conversions in Google Ads to send via SprintHub](https://docs.sprinthub.com/en/topics/integrations/integration-google-ads-and-gmail/creating-conversions-in-google-ads-to-send-via-sprinthub.md)
- [Google Conversion API Parameters (Google Ads Conversion API)](https://docs.sprinthub.com/en/topics/integrations/integration-google-ads-and-gmail/google-conversion-api-parameters-google-ads-conversion-api.md)
- [Connect Gmail in real time (Pub/Sub)](https://docs.sprinthub.com/en/topics/integrations/integration-google-ads-and-gmail/connect-gmail-in-real-time-pub-sub.md)
- [Integrations - Outlook](https://docs.sprinthub.com/en/topics/integrations/integrations-outlook.md)
- [Integrations - IMAP and SMTP](https://docs.sprinthub.com/en/topics/integrations/integrations-imap-and-smtp.md)
- [Kinghost IMAP and SMTP](https://docs.sprinthub.com/en/topics/integrations/integrations-imap-and-smtp/kinghost-imap-and-smtp.md)
- [I can't connect my email through the integration.](https://docs.sprinthub.com/en/topics/integrations/integrations-imap-and-smtp/i-cant-connect-my-email-through-the-integration..md)
- [Integrations - Artificial Intelligence APIs](https://docs.sprinthub.com/en/topics/integrations/integrations-artificial-intelligence-apis.md)
- [Integrations - Chat GPT](https://docs.sprinthub.com/en/topics/integrations/integrations-artificial-intelligence-apis/integrations-chat-gpt.md)
- [ChatGPT - How to Generate the ChatGPT API Key to Integrate with SprintHub](https://docs.sprinthub.com/en/topics/integrations/integrations-artificial-intelligence-apis/integrations-chat-gpt/chatgpt-how-to-generate-the-chatgpt-api-key-to-integrate-with-sprinthub.md)
- [ChatGPT - How to Set Up Payment in OpenAI to Use the Model](https://docs.sprinthub.com/en/topics/integrations/integrations-artificial-intelligence-apis/integrations-chat-gpt/chatgpt-how-to-generate-the-chatgpt-api-key-to-integrate-with-sprinthub/chatgpt-how-to-set-up-payment-in-openai-to-use-the-model.md)
- [Integrations - Gemini](https://docs.sprinthub.com/en/topics/integrations/integrations-artificial-intelligence-apis/integrations-gemini.md)
- [How Gemini API payment works in Google Cloud](https://docs.sprinthub.com/en/topics/integrations/integrations-artificial-intelligence-apis/integrations-gemini/how-gemini-api-payment-works-in-google-cloud.md)
- [Integrations - DeepSeek](https://docs.sprinthub.com/en/topics/integrations/integrations-artificial-intelligence-apis/integrations-deepseek.md)
- [Integrations - ElevenLabs](https://docs.sprinthub.com/en/topics/integrations/integrations-elevenlabs.md)
- [Integration - Firecrawl](https://docs.sprinthub.com/en/topics/integrations/integration-firecrawl.md)
- [Integrations - uazapiGO](https://docs.sprinthub.com/en/topics/integrations/integrations-uazapigo.md)
- [Integrations - Z-API](https://docs.sprinthub.com/en/topics/integrations/integrations-z-api.md)
- [Z-API - Queue System](https://docs.sprinthub.com/en/topics/integrations/integrations-z-api/z-api-queue-system.md)
- [Integrations - SMS](https://docs.sprinthub.com/en/topics/integrations/integrations-sms.md)
- [Prospector](https://docs.sprinthub.com/en/topics/integrations/prospector.md)
- [Click To Call](https://docs.sprinthub.com/en/topics/integrations/click-to-call.md)
- [General](https://docs.sprinthub.com/en/topics/general.md)
- [Contacts](https://docs.sprinthub.com/en/topics/general/contacts.md)
- [Leads - Filter](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter.md)
- [Contacts - How to Filter Leads with Created Opportunities](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter/contacts-how-to-filter-leads-with-created-opportunities.md): Using this simple process, it is possible to segment Leads efficiently, identifying which ones have created opportunities. If you have questions, check out the explanatory video we prepared.
- [Contacts - How to filter Contacts (Leads) by Tags](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter/contacts-how-to-filter-contacts-leads-by-tags.md)
- [Leads - Common Questions](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions.md)
- [Contacts - Overview and Detailed Information](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-overview-and-detailed-information.md)
- [Contacts - Creating Contacts Manually](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-creating-contacts-manually.md)
- [Contacts - How to Import a Spreadsheet](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-import-a-spreadsheet.md): When importing potential Leads, you can enter information into the system in bulk, optimizing your time and making it easier to manage and work with these contacts.
- [Contacts - How to Set Up the Template File for Editing in Microsoft Excel](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-import-a-spreadsheet/contacts-how-to-set-up-the-template-file-for-editing-in-microsoft-excel.md)
- [Contacts - How to Import Data into Multiple-Select Fields](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-import-a-spreadsheet/contacts-how-to-import-data-into-multiple-select-fields.md)
- [Contacts - How to Export](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-export.md)
- [Contacts - Edits](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits.md)
- [Contacts - Modify Data: How to change information via Automation](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-modify-data-how-to-change-information-via-automation.md)
- [Contacts - Modify Data: How to include the country code via Automation](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-modify-data-how-to-change-information-via-automation/contacts-modify-data-how-to-include-the-country-code-via-automation.md)
- [Contacts - How to Add and Remove Tags](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-how-to-add-and-remove-tags.md)
- [Contacts - How to link a Company to a Contact](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-how-to-link-a-company-to-a-contact.md)
- [Contacts - WhatsApp Field - How to manually enter the WhatsApp number](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-whatsapp-field-how-to-manually-enter-the-whatsapp-number.md)
- [Contact History Now Displays Access Permission Changes](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contact-history-now-displays-access-permission-changes.md)
- [Contacts - How to Archive](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-archive.md)
- [Anonymous Contacts - What are they and how can you view them?](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/anonymous-contacts-what-are-they-and-how-can-you-view-them.md)
- [Anonymous Contacts - Deleting or Archiving](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/anonymous-contacts-what-are-they-and-how-can-you-view-them/anonymous-contacts-deleting-or-archiving.md)
- [Contacts - Contact Files](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-contact-files.md)
- [Contacts - Token Tester](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-token-tester.md)
- [Contacts - Bulk Actions](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-bulk-actions.md)
- [Contacts - How to Create a Support Ticket Manually for a Contact](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-create-a-support-ticket-manually-for-a-contact.md)
- [Contacts - Instructions for Manual Call Logging](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-instructions-for-manual-call-logging.md)
- [Contacts - Merge Leads and Resolve Data Conflicts](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-merge-leads-and-resolve-data-conflicts.md)
- [Contacts - How to merge leads that have no conflicts](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-merge-leads-and-resolve-data-conflicts/contacts-how-to-merge-leads-that-have-no-conflicts.md)
- [Contacts - How to Create Tasks](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-create-tasks.md)
- [Contacts - How to Set Up and Manage Meetings](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-set-up-and-manage-meetings.md)
- [Contacts - Communication Statistics](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-communication-statistics.md)
- [Contacts - Lead Scoring](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-lead-scoring.md)
- [Contacts - Add to “Do Not Contact”](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-add-to-do-not-contact.md)
- [Contacts - Nurture Contacts with AI](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-nurture-contacts-with-ai.md)
- [Companies](https://docs.sprinthub.com/en/topics/general/companies.md): In SprintHub, you can add the companies you serve, simplifying client management in an organized and efficient way.
- [Spreadsheet Import - Companies](https://docs.sprinthub.com/en/topics/general/companies/spreadsheet-import-companies.md): Learn how to correctly import your spreadsheet in the Companies tab, following the column mapping and creating custom fields when necessary.
- [SAC 360°](https://docs.sprinthub.com/en/topics/general/sac-360.md)
- [SAC 360° - Get to know our SAC 360° for Omnichannel Support](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-get-to-know-our-sac-360-for-omnichannel-support.md): Serve your customers wherever they want.
- [SAC 360° - Initial Settings](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings.md)
- [SAC 360° - Creating and Configuring Funnels / Pipelines](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-creating-and-configuring-funnels-pipelines.md)
- [SAC 360° - Configure field and section visibility](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-configure-field-and-section-visibility.md)
- [SAC 360° - Creating a Support Ticket Manually](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-creating-a-support-ticket-manually.md)
- [SAC 360° - Quick Replies](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-quick-replies.md)
- [SAC 360° - Delay Alert](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-delay-alert.md)
- [SAC 360° - Dashboard and Reports](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-dashboard-and-reports.md)
- [SAC 360° - How to Configure and Manage Meetings](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-how-to-configure-and-manage-meetings.md)
- [SAC 360° - Searching Messages](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-searching-messages.md)
- [SAC 360° - Closed and Archived Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-closed-and-archived-tickets.md)
- [SAC 360° - Scheduling Messages in the Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-scheduling-messages-in-the-ticket.md)
- [SAC 360° - Adding Notes to the Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-adding-notes-to-the-ticket.md)
- [SAC 360° - AI Analysis - Evaluating tickets automatically and intelligently](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-ai-analysis-evaluating-tickets-automatically-and-intelligently.md)
- [SAC 360° - Tutorial Videos](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos.md)
- [SAC Roulette - No Restrictions on Leads/Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-roulette-no-restrictions-on-leads-tickets.md)
- [SAC 360 - Automation for Restricting Tickets and Opportunities](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-for-restricting-tickets-and-opportunities.md)
- [SAC 360 - Restricting Visibility When Transferring a Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-restricting-visibility-when-transferring-a-ticket.md)
- [SAC 360 - Closing Tickets After a Period](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-closing-tickets-after-a-period.md)
- [SAC 360° - Configuring default Permissions and Departments for SAC](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-configuring-default-permissions-and-departments-for-sac.md)
- [SAC 360° Automation - Starting the Ticket always for the same Attendant/Salesperson in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-starting-the-ticket-always-for-the-same-attendant-salesperson-in-sprinthub.md)
- [SAC 360° Automation - Closing leads that already have an opportunity](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-closing-leads-that-already-have-an-opportunity.md)
- [SAC 360° Automation - Separating tickets by WhatsApp numbers](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-separating-tickets-by-whatsapp-numbers.md)
- [SAC 360° - Automations](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations.md)
- [SAC 360° Automation - Notifying an employee](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-notifying-an-employee.md)
- [SAC 360° Automation - Alerting the Attendant that there is a Ticket waiting for too long](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-notifying-an-employee/sac-360-automation-alerting-the-attendant-that-there-is-a-ticket-waiting-for-too-long.md)
- [SAC 360° Automation - Notify an employee when a new lead comes in](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-notifying-an-employee/sac-360-automation-notify-an-employee-when-a-new-lead-comes-in.md)
- [SAC 360° Automation - Communication between SAC and CRM](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-communication-between-sac-and-crm.md)
- [SAC 360° Automation - Creating Opportunities in CRM from Support Status](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-communication-between-sac-and-crm/sac-360-automation-creating-opportunities-in-crm-from-support-status.md)
- [SAC 360° Automation - Create Opportunity when Lead sends a specific message](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-communication-between-sac-and-crm/sac-360-automation-create-opportunity-when-lead-sends-a-specific-message.md)
- [SAC 360° Automation - Transferring Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-transferring-ticket.md)
- [SAC 360° - Ticket Transfer](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-transferring-ticket/sac-360-ticket-transfer.md): In SprintHub, it is possible to transfer tickets, allowing sales, support, and other areas to be centralized, resulting in greater efficiency in both service and the team.
- [SAC 360° Automation — Ticket Transfer due to Attendant Inactivity](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-transferring-ticket/sac-360-automation-ticket-transfer-due-to-attendant-inactivity.md)
- [SAC 360° Automation - Changing the Owner by Lead when transferring](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-transferring-ticket/sac-360-automation-changing-the-owner-by-lead-when-transferring.md): In this article, we will explore how to create an automation that, when transferring the ticket, changes the owner by lead, using SprintHub's features.
- [SAC 360° Automation – 24h follow-up so you don't miss the WhatsApp window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-24h-follow-up-so-you-dont-miss-the-whatsapp-window.md)
- [SAC 360° Automation - Ticket Roulette + Sending WhatsApp messages to employees](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-ticket-roulette-+-sending-whatsapp-messages-to-employees.md)
- [SAC 360° Automation - Start or Stop AI Agents](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-start-or-stop-ai-agents.md)
- [SAC 360° Automation - Function: Time Limiter](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-function-time-limiter.md)
- [SAC 360° Automation - Start Tickets in Bulk with “Waiting” Status](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-start-tickets-in-bulk-with-waiting-status.md)
- [SAC 360° Automation - Closing Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-closing-tickets.md)
- [SAC 360° Automation - Deleting Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-deleting-tickets.md)
- [SAC 360° Automation - Action when resolving a ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-action-when-resolving-a-ticket.md): How to build an automation that occurs when resolving a ticket. For this example, the Leads will be added to a segment.
- [SAC 360° Automation - Continuing an Ongoing Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-continuing-an-ongoing-ticket.md)
- [SAC 360° Automation - Activate Chatbot when lead sends a keyword](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-activate-chatbot-when-lead-sends-a-keyword.md)
- [SAC 360° Automation - View available to all attendants](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-view-available-to-all-attendants.md)
- [SAC 360° Automation - Bulk Sending Messages with "Wait" in SAC 360°](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-bulk-sending-messages-with-wait-in-sac-360.md)
- [SAC 360° Automation - Sending Messages After Closing the Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-sending-messages-after-closing-the-ticket.md)
- [SAC 360° Automation – Out-of-Office Message](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-out-of-office-message.md)
- [SAC 360° Automation - Condition "The author of the last message is"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-condition-the-author-of-the-last-message-is.md)
- [SAC 360° Automation – Return ticket to the same owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-return-ticket-to-the-same-owner.md)
- [SAC 360° Automation - Identifying Leads that interact with the ad using Tag and Segment](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-identifying-leads-that-interact-with-the-ad-using-tag-and-segment.md)
- [SAC 360° Automation - Lead Tag Check with 'Invert Condition'](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-lead-tag-check-with-invert-condition.md): How to check whether the lead does not have a specific tag with the "Invert Condition" option; this approach can also be applied to CRM automations, Automation Flow conditions, and Chatbot.
- [SAC 360° Automation - Creating Tickets on Multiple Numbers with Chatbots](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-creating-tickets-on-multiple-numbers-with-chatbots.md)
- [SAC 360° Automation - Triggering Webhooks When Updating Fields with AI](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-triggering-webhooks-when-updating-fields-with-ai.md): Using the trigger 'A lead field is updated' to identify the change in a custom field by an AI agent.
- [SAC 360° Automation – How to Create Opportunities in CRM from Tags](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-how-to-create-opportunities-in-crm-from-tags.md)
- [SAC 360° Automation – Configuring the Condition: Lead Source is](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-configuring-the-condition-lead-source-is.md)
- [SAC 360° Automation – Automatic notification about the support ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-automatic-notification-about-the-support-ticket.md)
- [SAC 360° Automation – Tag Leads when Closing a Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-tag-leads-when-closing-a-ticket.md)
- [SAC 360° Automation - Saving the Date of the Last Support Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-saving-the-date-of-the-last-support-ticket.md)
- [SAC 360° Automation – Chatbot not activating with WhatsApp call logs](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-chatbot-not-activating-with-whatsapp-call-logs.md)
- [SAC 360° - How to send a public calendar link to the Lead using tokens](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-how-to-send-a-public-calendar-link-to-the-lead-using-tokens.md): You want your lead to have access to your public calendar so they can schedule meetings with you, but you want to do this automatically.
- [SAC 360° - Automations - How to change the stage with the owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automations-how-to-change-the-stage-with-the-owner.md): SAC 360° is a powerful tool for managing and automating customer support. One of the most useful features is the ability to automate changing a support ticket stage in kan
- [SAC 360° - FILTERS](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters.md)
- [SAC 360° - Advanced Filters](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-advanced-filters.md)
- [SAC 360° - Filters - By Accounts](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-accounts.md)
- [SAC 360° - Filters - By Platforms](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-platforms.md)
- [SAC 360° - Filters - By Department](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-department.md)
- [SAC 360° - Filters - By Owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-owner.md)
- [SAC 360° - Filters - By Period](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-period.md)
- [SAC 360° - Filters - By Stages](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-stages.md)
- [SAC 360° - Filters - Tags](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-tags.md)
- [SAC 360° - Filters - Advanced](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-advanced.md)
- [SAC 360° - Filters - Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-groups.md)
- [SAC 360° - Filters - Customizing the Support Order](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-customizing-the-support-order.md)
- [SAC 360° - Common Questions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions.md)
- [SAC 360° - WhatsApp](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp.md)
- [SAC 360° - WhatsApp Disconnected!](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360-whatsapp-disconnected.md)
- [SAC 360° - Account not found](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360-account-not-found.md)
- [SAC 360° - Why doesn't the Contact photo appear in WhatsApp channel messages?](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360-why-doesnt-the-contact-photo-appear-in-whatsapp-channel-messages.md)
- [SAC 360° - Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-copilot.md)
- [SAC 360° - Activating Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-copilot/sac-360-activating-copilot.md): In this article, we will learn how to activate Copilot in SAC 360°, taking full advantage of the Artificial Intelligence resources available on the SprintHub platform.
- [SAC 360° - Copilot: Perform Tasks](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-copilot/sac-360-copilot-perform-tasks.md)
- [SAC 360° - WhatsApp Groups in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp-groups-in-sprinthub.md)
- [SAC 360° - Receive Messages from WhatsApp Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp-groups-in-sprinthub/sac-360-receive-messages-from-whatsapp-groups.md)
- [SAC 360° - Creating an Opportunity from Support](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-creating-an-opportunity-from-support.md)
- [SAC 360° - Returning a Ticket to the Queue](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-returning-a-ticket-to-the-queue.md)
- [SAC 360° - Basic Message Edits](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-basic-message-edits.md)
- [SAC 360° - Turning Chatbot On and Off Manually](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-turning-chatbot-on-and-off-manually.md)
- [SAC 360° - Manually Enabling and Disabling AI Agent](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-manually-enabling-and-disabling-ai-agent.md)
- [SAC 360° - How to locate tickets in List and Kanban views](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-locate-tickets-in-list-and-kanban-views.md)
- [SAC 360° - Difference between the names](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-difference-between-the-names.md)
- [SAC 360° - How to insert tags into the Contact in the SprintHub support window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-insert-tags-into-the-contact-in-the-sprinthub-support-window.md)
- [SAC 360° - Action Bar](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-action-bar.md)
- [SAC 360° - Blocked Contacts](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-blocked-contacts.md)
- [SAC 360° - Ignored Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-ignored-groups.md)
- [SAC 360° - How to Create a New Support Ticket with a Different WhatsApp Number](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-create-a-new-support-ticket-with-a-different-whatsapp-number.md)
- [SAC 360° - Transferring a Support Ticket - Lunch Break](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-transferring-a-support-ticket-lunch-break.md)
- [SAC 360° - Triggers for "The lead sent a message"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-triggers-for-the-lead-sent-a-message.md)
- [SAC 360° - Support After 24h](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-support-after-24h.md)
- [SAC 360° - Merging Support Tickets from Different Channels](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-merging-support-tickets-from-different-channels.md)
- [SAC 360° - How to Configure Lead Access Permissions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-configure-lead-access-permissions.md)
- [CRM](https://docs.sprinthub.com/en/topics/general/crm.md)
- [CRM - Initial Settings](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings.md)
- [CRM - How to Configure](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-configure.md)
- [Permissions in the CRM pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/permissions-in-the-crm-pipeline.md)
- [CRM - Maximum Time (Alert Color)](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-maximum-time-alert-color.md)
- [CRM - Importing Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-importing-opportunities.md)
- [CRM - Importing Opportunities with Defined Won Dates](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-importing-opportunities/crm-importing-opportunities-with-defined-won-dates.md)
- [CRM - Opportunity Win or Loss Reason Customization](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-win-or-loss-reason-customization.md)
- [CRM - Dashboard and Reports](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-dashboard-and-reports.md)
- [CRM - Opportunity Fields](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields.md)
- [CRM - Custom Fields in the Pipeline Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-custom-fields-in-the-pipeline-opportunity.md): Customize the fields according to your company's strategy. At SprintHub, we provide the flexibility to create fields that precisely meet your needs.
- [CRM - Change the CARD Layout](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-change-the-card-layout.md)
- [CRM - How to add contact fields to the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-how-to-add-contact-fields-to-the-opportunity.md)
- [CRM - Add Contact Tag to the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-add-contact-tag-to-the-opportunity.md)
- [CRM - Add Company fields to the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-add-company-fields-to-the-opportunity.md)
- [Campaign Planner](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/campaign-planner.md)
- [CRM - How to Block Stage Changes Based on Lead Status](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-block-stage-changes-based-on-lead-status.md)
- [CRM - How to Block Stage Changes Based on Company Fields](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-block-stage-changes-based-on-company-fields.md)
- [CRM - Tutorial Videos](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos.md)
- [CRM - (Stars) Automating Scoring](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-stars-automating-scoring.md)
- [CRM: Learn How to Edit and Add Stages in the Sales Pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-learn-how-to-edit-and-add-stages-in-the-sales-pipeline.md)
- [CRM - Triggering Flow on Lost Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-triggering-flow-on-lost-opportunities.md)
- [CRM - Updating Lead Fields with Custom Object](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-updating-lead-fields-with-custom-object.md)
- [Creating an Opportunity via Chatbot with a Custom Field in CRM](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/creating-an-opportunity-via-chatbot-with-a-custom-field-in-crm.md)
- [CRM - Updating Lead Custom Fields with the Loss Reason Token](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-updating-lead-custom-fields-with-the-loss-reason-token.md)
- [CRM - Sending messages to the pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-sending-messages-to-the-pipeline.md)
- [CRM - Sending WhatsApp Based on Opportunity Time in the Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-sending-whatsapp-based-on-opportunity-time-in-the-stage.md)
- [CRM - Scheduled Meeting](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-scheduled-meeting.md)
- [CRM - Automations with a new WhatsApp number](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-automations-with-a-new-whatsapp-number.md)
- [CRM - Distributing Leads and Opportunities Equally Among Salespeople](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-distributing-leads-and-opportunities-equally-among-salespeople.md)
- [CRM - Configuring the Wheel for Creating Opportunities for Salespeople](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-configuring-the-wheel-for-creating-opportunities-for-salespeople.md)
- [CRM - with native ChatGPT integration](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-with-native-chatgpt-integration.md)
- [CRM - Creating an Opportunity in CRM for Each Lead Received via Form](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-creating-an-opportunity-in-crm-for-each-lead-received-via-form.md): Often we want to create an Opportunity in CRM for each Lead received in a form. See how to do this simply using SprintHub's Automation Flow.
- [CRM - CRM Automation - How to configure automatic stage movement](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-crm-automation-how-to-configure-automatic-stage-movement.md): See how to automatically move your opportunities based on conditions.
- [CRM - Status/Field/Approval Blocks](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-status-field-approval-blocks.md): Establish criteria to prevent opportunities from moving forward or backward between the different stages.
- [CRM - Automations](https://docs.sprinthub.com/en/topics/general/crm/crm-automations.md): You can automate a variety of processes and speed up tasks related to your customers. This includes activities such as audience segmentation, sending personalized communications, and much more.
- [CRM - Difference between stage automation and pipeline automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-difference-between-stage-automation-and-pipeline-automation.md)
- [CRM - Cloning Opportunities Through CRM Automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-cloning-opportunities-through-crm-automation.md)
- [CRM - Automatic WhatsApp Message for No-Show Scheduling](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automatic-whatsapp-message-for-no-show-scheduling.md)
- [CRM - Changing the Value with an Opportunity Custom Field](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-changing-the-value-with-an-opportunity-custom-field.md)
- [CRM - Automation - Function: Time Limiter](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-function-time-limiter.md)
- [CRM - Automation - Function: Delay automation start](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-function-delay-automation-start.md)
- [CRM - Automation to Archive Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-to-archive-opportunities.md)
- [CRM - How to avoid duplicate opportunities (automatic creator)](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-avoid-duplicate-opportunities-automatic-creator.md)
- [CRM - WhatsApp Sending Automation for Website Visitors](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-whatsapp-sending-automation-for-website-visitors.md)
- [CRM - CRM Automation Changing the Opportunity Owner](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automation-changing-the-opportunity-owner.md)
- [CRM - Opportunity Comment Automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-opportunity-comment-automation.md)
- [CRM - CRM Automations with the Trigger "The lead schedules a meeting"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-trigger-the-lead-schedules-a-meeting.md)
- [CRM - CRM Automations with the Condition "What is the opportunity status?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-what-is-the-opportunity-status.md)
- [CRM - CRM Automations with the Condition "Does the lead have a support ticket in SAC"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-does-the-lead-have-a-support-ticket-in-sac.md)
- [CRM - CRM Automations with the Condition "Has the lead sent a message?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-has-the-lead-sent-a-message.md)
- [CRM - CRM Automations with the Condition "Does the lead have a scheduled meeting?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-does-the-lead-have-a-scheduled-meeting.md)
- [CRM - CRM Automations with the Condition "Predicted Closing Dates Exceeded"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-predicted-closing-dates-exceeded.md)
- [CRM - CRM Automations with the Condition "The lead has an email"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-the-lead-has-an-email.md)
- [CRM - CRM Automations with the Condition "The lead has a phone number"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-the-lead-has-a-phone-number.md)
- [CRM - CRM Automations with the Condition "Opportunity Value"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-opportunity-value.md)
- [CRM - Automation with Chatbot](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-chatbot.md)
- [CRM - Automation with WhatsApp](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-whatsapp.md)
- [CRM - Automation with Email](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-email.md)
- [CRM - How to create a CRM automation that changes the lead stage and the stage](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-create-a-crm-automation-that-changes-the-lead-stage-and-the-stage.md)
- [CRM - Create an automation to move pipeline or stage automatically](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-create-an-automation-to-move-pipeline-or-stage-automatically.md)
- [CRM - Automation to change the Opportunity Stage in the Pipeline after a Predetermined Period](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-to-change-the-opportunity-stage-in-the-pipeline-after-a-predetermined-period.md)
- [CRM - Automation for Opportunity Segmentation and Use of Message Queue](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-for-opportunity-segmentation-and-use-of-message-queue.md)
- [CRM - Automatic Creation of an Opportunity in a Pipeline Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automatic-creation-of-an-opportunity-in-a-pipeline-stage.md)
- [CRM - Automating Birthday Message Sending](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automating-birthday-message-sending.md)
- [CRM - Automating Sending a Meeting Scheduling Link](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automating-sending-a-meeting-scheduling-link.md)
- [CRM - Automation - When winning in one Pipeline > create a new opportunity in another pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-when-winning-in-one-pipeline-greater-than-create-a-new-opportunity-in-another-pipelin.md)
- [CRM - How to change Lead permission when changing the Opportunity Owner](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-change-lead-permission-when-changing-the-opportunity-owner.md)
- [CRM - Automation of "Won" or "Lost" Opportunity Records in the Sales Pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-of-won-or-lost-opportunity-records-in-the-sales-pipeline.md)
- [CRM - Sending Opportunity Custom Field information via WhatsApp](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-sending-opportunity-custom-field-information-via-whatsapp.md)
- [CRM - Filters](https://docs.sprinthub.com/en/topics/general/crm/crm-filters.md)
- [CRM - Filter and Organize Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-filters/crm-filter-and-organize-opportunities.md)
- [CRM - Common Questions](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions.md)
- [CRM - View Mode - Kanban | List | Table](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-view-mode-kanban-or-list-or-table.md)
- [CRM - Changing the Currency of Opportunity Values](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-changing-the-currency-of-opportunity-values.md)
- [CRM - Exporting Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-exporting-opportunities.md)
- [CRM - Deleting Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-deleting-opportunities.md)
- [CRM - Action Bar](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-action-bar.md)
- [CRM - How to Delete a Pipeline Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-delete-a-pipeline-stage.md)
- [CRM - Direct Pipeline/Stage Change in the Opportunity Card](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-direct-pipeline-stage-change-in-the-opportunity-card.md)
- [CRM - Instructions for Manual Call Logging](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-instructions-for-manual-call-logging.md)
- [CRM - Using VoIP for Calls in Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-using-voip-for-calls-in-opportunities.md)
- [CRM - Sending Advance Alerts for Events](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-sending-advance-alerts-for-events.md)
- [CRM - How to add tags in bulk](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-add-tags-in-bulk.md)
- [CRM - How to mark opportunities as “Lost” by lead creation date](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-mark-opportunities-as-lost-by-lead-creation-date.md)
- [CRM - Adding a New Opportunity Manually](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-adding-a-new-opportunity-manually.md): In SprintHub's CRM, it is possible to add new opportunities manually. Here is a step-by-step guide to help you do it:
- [CRM - Send Message from the Opportunity Tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-send-message-from-the-opportunity-tab.md)
- [CRM - Mentions in the Opportunity tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-mentions-in-the-opportunity-tab.md): In the Opportunities tab in CRM, you can mention other users in comments.
- [CRM - Send email from the opportunity tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-send-email-from-the-opportunity-tab.md)
- [CRM - Quick Actions](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-quick-actions.md): Inside SprintHub's CRM, you have access to Quick Actions, such as accessing a Support Ticket, making a call, sending an email, and scheduling a meeting.
- [CRM - How to automatically change the position of leads in the pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-automatically-change-the-position-of-leads-in-the-pipeline.md): In the sales pipeline, it is possible to configure the position of leads so that when they send a message, the position changes automatically.
- [CRM - I created an automation in CRM, clicked Play, but it isn't working](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-i-created-an-automation-in-crm-clicked-play-but-it-isnt-working.md)
- [CRM - How to move opportunities by automation](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-move-opportunities-by-automation.md)
- [Mirroring SAC in CRM](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/mirroring-sac-in-crm.md)
- [Email Inbox](https://docs.sprinthub.com/en/topics/general/email-inbox.md)
- [How to customize the email inbox view (Google Workspace)](https://docs.sprinthub.com/en/topics/general/email-inbox/how-to-customize-the-email-inbox-view-google-workspace.md): Configure which items you want to see in your SprintHub inbox through a Google Workspace integration.
- [File Manager](https://docs.sprinthub.com/en/topics/general/file-manager.md)
- [Access Control in SprintHub's File Manager](https://docs.sprinthub.com/en/topics/general/file-manager/access-control-in-sprinthubs-file-manager.md)
- [VoIP](https://docs.sprinthub.com/en/topics/general/voip.md)
- [VoIP Test in SprintHub: Which Link to Use and Why Test?](https://docs.sprinthub.com/en/topics/general/voip/voip-test-in-sprinthub-which-link-to-use-and-why-test.md)
- [SprintHub VoIP Dialer](https://docs.sprinthub.com/en/topics/general/voip/sprinthub-voip-dialer.md)
- [How the VoIP queue works](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works.md)
- [Initializer Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/initializer-block-voip.md)
- [Rules Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/rules-block-voip.md)
- [Operators Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/operators-block-voip.md)
- [Control and Key Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/control-and-key-block-voip.md)
- [External VoIP Settings](https://docs.sprinthub.com/en/topics/general/voip/external-voip-settings.md)
- [VoIP Services Compatible with SprintHub](https://docs.sprinthub.com/en/topics/general/voip/voip-services-compatible-with-sprinthub.md)
- [Common Errors in VoIP Calls in SprintHub: Causes and Solutions](https://docs.sprinthub.com/en/topics/general/voip/common-errors-in-voip-calls-in-sprinthub-causes-and-solutions.md)
- [Number Portability in SprintHub](https://docs.sprinthub.com/en/topics/general/voip/number-portability-in-sprinthub.md)
- [VoIP - Call Transcription](https://docs.sprinthub.com/en/topics/general/voip/voip-call-transcription.md)
- [Power Dialer](https://docs.sprinthub.com/en/topics/general/voip/power-dialer.md)
- [Tasks](https://docs.sprinthub.com/en/topics/general/tasks.md)
- [Task types](https://docs.sprinthub.com/en/topics/general/tasks/task-types.md)
- [Task dashboard](https://docs.sprinthub.com/en/topics/general/tasks/task-dashboard.md)
- [How to Create Stages](https://docs.sprinthub.com/en/topics/general/tasks/how-to-create-stages.md)
- [CRM](https://docs.sprinthub.com/en/topics/general/tasks/crm.md)
- [CRM - Automation to create tasks based on Custom Fields](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-to-create-tasks-based-on-custom-fields.md)
- [CRM - Create task in the Opportunity tab](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-create-task-in-the-opportunity-tab.md)
- [CRM - Automation to create a task](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-to-create-a-task.md)
- [CRM - Automation Notifying User about Tasks](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-notifying-user-about-tasks.md)
- [SAC 360°](https://docs.sprinthub.com/en/topics/general/tasks/sac-360.md)
- [SAC 360° - Create a task in the support ticket](https://docs.sprinthub.com/en/topics/general/tasks/sac-360/sac-360-create-a-task-in-the-support-ticket.md)
- [SAC 360° Automation - Create a task](https://docs.sprinthub.com/en/topics/general/tasks/sac-360/sac-360-automation-create-a-task.md)
- [Automation Flows](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows.md)
- [How to use Automation Flows in the Tasks function](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows/how-to-use-automation-flows-in-the-tasks-function.md)
- [Automation Flows - Create Task](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows/automation-flows-create-task.md)
- [SprintManagement](https://docs.sprinthub.com/en/topics/general/sprintmanagement.md): Generate proposals, invoices, and manage your sales
- [Initial Settings](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings.md)
- [Videos](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/videos.md)
- [Proposals and Invoices - How to Set Up in SprintHub](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/videos/proposals-and-invoices-how-to-set-up-in-sprinthub.md)
- [Proposals and Invoices - Integration with Autentique](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/videos/proposals-and-invoices-integration-with-autentique.md)
- [Proposals and Invoices - Creating an Asaas account and connecting it to SprintGestão and SprintHub](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/videos/proposals-and-invoices-creating-an-asaas-account-and-connecting-it-to-sprintgestao-and-sprinthub.md)
- [Proposals and Invoices - How to Set Up Proposals in CRM](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/videos/proposals-and-invoices-how-to-set-up-proposals-in-crm.md)
- [Proposals and Invoices - Initial Settings Guide](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/proposals-and-invoices-initial-settings-guide.md)
- [Proposals and invoices - Sales channel](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/proposals-and-invoices-initial-settings-guide/proposals-and-invoices-sales-channel.md)
- [Proposal and invoice - Contracts](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/proposals-and-invoices-initial-settings-guide/proposal-and-invoice-contracts.md)
- [Common Questions](https://docs.sprinthub.com/en/topics/general/sprintmanagement/common-questions.md)
- [Attract](https://docs.sprinthub.com/en/topics/attract.md)
- [Landing Page](https://docs.sprinthub.com/en/topics/attract/landing-page.md)
- [Landing Pages - Inserting Social Media Links](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-pages-inserting-social-media-links.md)
- [Landing Page - How to create a Landing Page](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-create-a-landing-page.md): Landing pages are web pages that aim to get visitors to take action, such as signing up or buying. They are vital for gaining and retaining an audience, creating value, and increasing sales.
- [Landing Page - Automatic Scrolling](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-automatic-scrolling.md)
- [Landing Page - how to put a form on your page](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-put-a-form-on-your-page.md): At SprintHub, you can create Landing Pages with custom forms that you designed yourself, making your work more efficient, as you can direct them straight to your target audience.
- [Landing Page - How to Insert a Link in an Image](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-insert-a-link-in-an-image.md)
- [Landing Page - How to Inject Parameters from an LP URL into an iFrame on the Same LP](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-inject-parameters-from-an-lp-url-into-an-iframe-on-the-same-lp.md)
- [Landing Page - How to import your website into SprintHub](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-import-your-website-into-sprinthub.md): Creating an effective landing page is essential to capture leads and increase conversions in your business. At SprintHub, we offer a practical solution to import your custom landing page directly
- [Landing Page - exporting and importing internal sites within SprintHub](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-exporting-and-importing-internal-sites-within-sprinthub.md): In this article, we will explain in detail how you can export and import internal sites within SprintHub, using the export and import buttons available in the page builder.
- [Landing Page - Google Tag Manager](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-google-tag-manager.md)
- [Landing Page - How to Add the Google Tag to Your Landing Page in SprintHub](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-google-tag-manager/landing-page-how-to-add-the-google-tag-to-your-landing-page-in-sprinthub.md)
- [Landing Page - How to add the tracking ID](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-google-tag-manager/landing-page-how-to-add-the-tracking-id.md)
- [Landing Page - Testing the connection between my LP and Google Tag Manager](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-google-tag-manager/landing-page-testing-the-connection-between-my-lp-and-google-tag-manager.md): In this article, we will cover how to use a GTM script on a SprintHub landing page and how to use Tag Assistant to monitor and analyze this information.
- [Landing Page - How to Add the Tracking Script to the Google Tag Manager Container](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-google-tag-manager/landing-page-how-to-add-the-tracking-script-to-the-google-tag-manager-container.md)
- [Landing Page - Boost your Strategies with SprintHub Landing Pages](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-boost-your-strategies-with-sprinthub-landing-pages.md)
- [Landing Page - How to Activate Meta Pixel on SprintHub's Landing Page](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-activate-meta-pixel-on-sprinthubs-landing-page.md)
- [Landing Page - How to Use the Override Function in the Container](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-use-the-override-function-in-the-container.md)
- [Social Manager](https://docs.sprinthub.com/en/topics/attract/social-manager.md)
- [Social Manager - How to change the status/stage of the SAC support ticket when receiving comments](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-how-to-change-the-status-stage-of-the-sac-support-ticket-when-receiving-comments.md)
- [Social Manager - Smart Automation](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-smart-automation.md)
- [Social Manager - Scheduling Posts](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-scheduling-posts.md): Scheduling your posts in SprintHub is a practice that can make it easier to maintain consistency on social media.
- [Social Manager - Overview](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-overview.md): With SprintHub's Social Manager, you can manage your social networks in one place. Schedule posts on Facebook, Instagram, and LinkedIn, and create quality content more easily.
- [Social Manager - Configuring a Social Media Post](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-configuring-a-social-media-post.md)
- [Social Manager - Response Automation](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-response-automation.md)
- [Social Manager - Report](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-report.md)
- [Social Manager - Automation for sending Instagram Template](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-automation-for-sending-instagram-template.md): How to create automation in Social Manager to trigger an Instagram template when receiving comments on a post
- [WhatsApp Groups](https://docs.sprinthub.com/en/topics/attract/whatsapp-groups.md)
- [Convert](https://docs.sprinthub.com/en/topics/convert.md)
- [Chatbot](https://docs.sprinthub.com/en/topics/convert/chatbot.md)
- [Chatbot - Tutorial Videos](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos.md)
- [Chatbot - First Steps](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-first-steps.md): How to create an initial screening chatbot to automatically transfer support tickets.
- [Chatbot - Block Overview](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-block-overview.md)
- [Chatbot and Automation Flow - Output Switch Block](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-and-automation-flow-output-switch-block.md)
- [Chatbot - Outside of Service Hours](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-outside-of-service-hours.md)
- [Chatbot - Using CHATBOT to make API calls with Integrated Webhooks](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-using-chatbot-to-make-api-calls-with-integrated-webhooks.md)
- [Chatbot - Initial Settings](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-initial-settings.md)
- [Chatbot - New Interface](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-initial-settings/chatbot-new-interface.md)
- [Chatbot - Block Modifications](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-initial-settings/chatbot-block-modifications.md)
- [Chatbot - Unarchive Contacts](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-initial-settings/chatbot-unarchive-contacts.md)
- [Chatbot - Common Questions](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions.md)
- [Chatbot - Support Roulette](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-support-roulette.md)
- [Chatbot - Using observers](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-observers.md)
- [Chatbot - Block Cloning](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-block-cloning.md)
- [Chatbot - How to use WhatsApp API templates](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-use-whatsapp-api-templates.md)
- [Chatbot - Sending Interactive Instagram Template](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-sending-interactive-instagram-template.md)
- [Chatbot - Saving numeric response as text type](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-saving-numeric-response-as-text-type.md)
- [Chatbot - How to Use Default Value and Real Value in the Question Block](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-use-default-value-and-real-value-in-the-question-block.md)
- [Chatbot - How to send media](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-send-media.md)
- [Chatbot - Expected Response Configuration for Media](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-expected-response-configuration-for-media.md)
- [Chatbot - Using AI Agents](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-ai-agents.md)
- [Chatbot - Transferring to a human agent with ChatGPT](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-transferring-to-a-human-agent-with-chatgpt.md): How to use the early exit condition to transfer a support ticket.
- [Chatbot - Skip Action Block](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-skip-action-block.md)
- [Chatbot - Holidays](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-holidays.md)
- [Chatbot - Using the Condition "The support channel is"](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-the-condition-the-support-channel-is.md)
- [Chatbot - Support Ticket Transfer Notification with Time Rules](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-support-ticket-transfer-notification-with-time-rules.md)
- [Chatbot - Condition Block Exit Logic: When "No" Is the Positive Outcome](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-condition-block-exit-logic-when-no-is-the-positive-outcome.md): In flow/chatbot automation, the condition block is responsible for routing leads based on defined rules. But what if we want the positive outcome to happen when something does not occur?
- [Chatbot - Starting Support with Another WhatsApp Account](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-starting-support-with-another-whatsapp-account.md)
- [Chatbot - Creating Opportunity in CRM](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-creating-opportunity-in-crm.md)
- [How to Create Opportunities with CRM Custom Fields](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-creating-opportunity-in-crm/how-to-create-opportunities-with-crm-custom-fields.md)
- [Chatbot - Using the Copilot Token](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-the-copilot-token.md): How to use the {copilot=...} token to configure AI smart responses based on prompt and dynamic fields.
- [Chatbot - Using Public Calendar Token](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-public-calendar-token.md)
- [Chatbot - Follow-up](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-follow-up.md)
- [Chatbot - Identification using Lead Field](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-identification-using-lead-field.md)
- [Chatbot - Sending Interactive Template for Unofficial WhatsApp (WhatsApp Web)](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-sending-interactive-template-for-unofficial-whatsapp-whatsapp-web.md)
- [Chatbot - WhatsApp Web Template - Saving Response in the Contact Field](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-sending-interactive-template-for-unofficial-whatsapp-whatsapp-web/chatbot-whatsapp-web-template-saving-response-in-the-contact-field.md)
- [Live Chat](https://docs.sprinthub.com/en/topics/convert/live-chat.md)
- [Live Chat - Added to a SprintHub Landing Page](https://docs.sprinthub.com/en/topics/convert/live-chat/live-chat-added-to-a-sprinthub-landing-page.md): How to add the support widget to a landing page within SprintHub.
- [Tracked Files](https://docs.sprinthub.com/en/topics/convert/tracked-files.md)
- [Tracked Files - How to create and edit](https://docs.sprinthub.com/en/topics/convert/tracked-files/tracked-files-how-to-create-and-edit.md): Create files that will be distributed to your Leads through downloads, forms, emails, and landing pages.
- [Tracked Files - Issues with WhatsApp Clicks](https://docs.sprinthub.com/en/topics/convert/tracked-files/tracked-files-issues-with-whatsapp-clicks.md): This article addresses the reason behind this issue and offers practical solutions to ensure your tracked links are delivered effectively.
- [Pop-up](https://docs.sprinthub.com/en/topics/convert/pop-up.md): In SprintHub, you can create your pop-ups to draw users' attention to important information or specific content on a website or app.
- [Pop-up - Integration with External Website](https://docs.sprinthub.com/en/topics/convert/pop-up/pop-up-integration-with-external-website.md): In SprintHub, you can use the pop-up within the External Website, so you can manage your support tickets in one place and close your sales.
- [Pop-up - Integrate into SprintHub's LP](https://docs.sprinthub.com/en/topics/convert/pop-up/pop-up-integrate-into-sprinthubs-lp.md)
- [Forms](https://docs.sprinthub.com/en/topics/convert/forms.md)
- [Forms - Tutorial Videos](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos.md)
- [Forms - Creating Won Opportunities in an Event](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/forms-creating-won-opportunities-in-an-event.md)
- [Saving Form Data as a Comment on the Opportunity in CRM](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/saving-form-data-as-a-comment-on-the-opportunity-in-crm.md)
- [Forms - How to Create Opportunities for Different Owners](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/forms-how-to-create-opportunities-for-different-owners.md)
- [Form - Default value of a custom field](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/form-default-value-of-a-custom-field.md)
- [Forms - Creating a Form to capture Leads](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/forms-creating-a-form-to-capture-leads.md)
- [Forms - Form Creation - Template](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/forms-form-creation-template.md)
- [Forms - Initial Settings](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings.md)
- [Forms - Form Creation](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings/forms-form-creation.md): With SprintHub forms, you can create customized and interactive surveys to get feedback from different audiences. You can analyze the results in real time and make data-driven decisions.
- [Forms - Creating a Column-Formatted Form](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings/forms-creating-a-column-formatted-form.md)
- [Forms - Creating Actions](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings/forms-creating-actions.md)
- [Forms - Create an Access Link for a Form](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings/forms-create-an-access-link-for-a-form.md): You have the option to generate a direct link to your form, making distribution faster.
- [Forms - Inserting forms created in SH into external websites](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings/forms-inserting-forms-created-in-sh-into-external-websites.md)
- [Forms - Common Questions](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions.md)
- [Forms - Strategies for Affiliate Registration and Management](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-strategies-for-affiliate-registration-and-management.md)
- [Forms - Unarchive Leads](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-unarchive-leads.md)
- [Forms - Numeric keypad in the WhatsApp field](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-numeric-keypad-in-the-whatsapp-field.md)
- [Forms - Storing form responses in a custom object](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-storing-form-responses-in-a-custom-object.md)
- [Forms - Saving files directly in the Lead field](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-saving-files-directly-in-the-lead-field.md)
- [Forms - How to duplicate a form](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-how-to-duplicate-a-form.md): To duplicate a form, follow the steps below:
- [Forms - How to create responsive fields in forms](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-how-to-create-responsive-fields-in-forms.md): One way to improve the user experience is to create responsive fields in your forms, as they adapt to the screen size and make viewing easier.
- [Forms - How to Use Select Field and Checkbox Fields](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-how-to-use-select-field-and-checkbox-fields.md)
- [Forms - How to Use the ZIP Code Field](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-how-to-use-the-zip-code-field.md)
- [Forms - Integrating Form with WordPress and Elementor](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-integrating-form-with-wordpress-and-elementor.md)
- [Forms - The number is not a valid WhatsApp](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-the-number-is-not-a-valid-whatsapp.md)
- [Forms - How to Use Lead Tokens in Redirect Links](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-how-to-use-lead-tokens-in-redirect-links.md)
- [URL Shorteners](https://docs.sprinthub.com/en/topics/convert/url-shorteners.md): Create shortened and tracked links with your domain for any URL on the web.
- [URL Shortener - Instagram](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-instagram.md)
- [URL Shortener - WhatsApp](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-whatsapp.md)
- [URL Shortener - Strategy for Sending Dynamic Links in Message Cadences](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-strategy-for-sending-dynamic-links-in-message-cadences.md)
- [URL Shorteners - How to use the shortened link in the page's WhatsApp button](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shorteners-how-to-use-the-shortened-link-in-the-pages-whatsapp-button.md)
- [URL Shortener - Public Calendars Wheel](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-public-calendars-wheel.md)
- [URL Shortener: Is it possible to add tracking tags?](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-is-it-possible-to-add-tracking-tags.md)
- [Associate](https://docs.sprinthub.com/en/topics/associate.md)
- [Automation Flows](https://docs.sprinthub.com/en/topics/associate/automation-flows.md)
- [Automatic Selectors](https://docs.sprinthub.com/en/topics/associate/automation-flows/automatic-selectors.md): How to automatically detect support tickets, tasks, and opportunities using Automatic Selectors.
- [Tutorial Videos](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos.md)
- [Automation Flow - Ways to Trigger](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos/automation-flow-ways-to-trigger.md)
- [How to Delete Comment Leads](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos/how-to-delete-comment-leads.md)
- [Restricting Leads and Creating Opportunities for the User Who Created Them](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos/restricting-leads-and-creating-opportunities-for-the-user-who-created-them.md)
- [Automation Flows - Sending messages via the Switch](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos/automation-flows-sending-messages-via-the-switch.md)
- [Automation Flow - Bulk Archiving Old Leads](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos/automation-flow-bulk-archiving-old-leads.md)
- [Automation Flows - Triggers by segment and form](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos/automation-flows-triggers-by-segment-and-form.md)
- [Automation Flow - Running Chatbot](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos/automation-flow-running-chatbot.md)
- [Automation Flow - Creating Marketing Automation for Email and WhatsApp Cadence](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos/automation-flow-creating-marketing-automation-for-email-and-whatsapp-cadence.md)
- [Automation Flows - Segmenting Leads With and Without Opportunities in CRM](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos/automation-flows-segmenting-leads-with-and-without-opportunities-in-crm.md)
- [Automation Flows - Birthday Greetings for the Contact](https://docs.sprinthub.com/en/topics/associate/automation-flows/tutorial-videos/automation-flows-birthday-greetings-for-the-contact.md)
- [Triggers](https://docs.sprinthub.com/en/topics/associate/automation-flows/triggers.md): A trigger is a specific event that starts the sequence of automatic actions within that flow. It acts as the "trigger" that indicates to the platform when it should start the automation process.
- [Automation Flow - Did the lead receive or open an email?](https://docs.sprinthub.com/en/topics/associate/automation-flows/triggers/automation-flow-did-the-lead-receive-or-open-an-email.md): These triggers are a valuable indicator of lead interest and engagement. When someone takes the initiative to click an email link, it shows interest in the content or offer.
- [Automation Flow - Visited a landing page?](https://docs.sprinthub.com/en/topics/associate/automation-flows/triggers/automation-flow-visited-a-landing-page.md): You can automate actions in your flow when a lead visits a page with a specific device.
- [Automation Flow - Submitted a form?](https://docs.sprinthub.com/en/topics/associate/automation-flows/triggers/automation-flow-submitted-a-form.md): You can automate actions in your flow when a lead submits a form.
- [Actions](https://docs.sprinthub.com/en/topics/associate/automation-flows/actions.md): An action in an automation flow is a specific step that is executed automatically in response to a trigger or predefined condition.
- [Automation Flows - Action: Execute task with Copilot](https://docs.sprinthub.com/en/topics/associate/automation-flows/actions/automation-flows-action-execute-task-with-copilot.md)
- [Automation Flows - Create New Opportunity](https://docs.sprinthub.com/en/topics/associate/automation-flows/actions/automation-flows-create-new-opportunity.md)
- [Automation Flow - How to Create Opportunities at Different Stages in the CRM Funnel](https://docs.sprinthub.com/en/topics/associate/automation-flows/actions/automation-flow-how-to-create-opportunities-at-different-stages-in-the-crm-funnel.md)
- [Automation Flow - Sending meeting data via Webhook](https://docs.sprinthub.com/en/topics/associate/automation-flows/actions/automation-flow-sending-meeting-data-via-webhook.md)
- [Automation Flow - Lead Deletion via Tag](https://docs.sprinthub.com/en/topics/associate/automation-flows/actions/automation-flow-lead-deletion-via-tag.md)
- [Automation Flow - Lead Deletion via Segment](https://docs.sprinthub.com/en/topics/associate/automation-flows/actions/automation-flow-lead-deletion-via-segment.md)
- [Automation Flow - Change/Delete lead information](https://docs.sprinthub.com/en/topics/associate/automation-flows/actions/automation-flow-change-delete-lead-information.md)
- [Automation Flow - Splitting Departments and Configuring Sending Cadence](https://docs.sprinthub.com/en/topics/associate/automation-flows/actions/automation-flow-splitting-departments-and-configuring-sending-cadence.md): How to distribute the leads from one department into two or more, and send them on different days to avoid bans on WhatsApp Web accounts.
- [Conditions](https://docs.sprinthub.com/en/topics/associate/automation-flows/conditions.md): A condition is a rule or criterion that determines which path or action the flow should follow based on the available information or the leads' actions.
- [Automation Flow - Has a valid WhatsApp?](https://docs.sprinthub.com/en/topics/associate/automation-flows/conditions/automation-flow-has-a-valid-whatsapp.md): You can define a condition in your flow based on validation of the lead's WhatsApp number.
- [Automation Flow - Lead Segments](https://docs.sprinthub.com/en/topics/associate/automation-flows/conditions/automation-flow-lead-segments.md): You can apply a condition in your automation flow to check whether the lead belongs to one of the selected segments.
- [Common Questions](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions.md)
- [Automation Flow - Monitoring the Flow](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-monitoring-the-flow.md): This step is important to ensure that your automation works correctly and achieves the desired results.
- [Automation Flows - Time Limiter](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flows-time-limiter.md)
- [Automation Flows - Sync Lead Source](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flows-sync-lead-source.md)
- [Automation Flows: Linking a Company to a Lead](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flows-linking-a-company-to-a-lead.md)
- [Automation Flow - Tracked Files](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-tracked-files.md)
- [Automation Flow - Triggering a Flow by Webhook actions](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-triggering-a-flow-by-webhook-actions.md)
- [Automation Flow - Bulk Archiving Leads](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-bulk-archiving-leads.md)
- [Automation Flow - Starting Chatbot on Imported Opportunities](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-starting-chatbot-on-imported-opportunities.md)
- [Automation Flow - How to Avoid Duplicates](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-how-to-avoid-duplicates.md)
- [Automation Flows - Adding Tag Based on Lead Birth Date](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flows-adding-tag-based-on-lead-birth-date.md)
- [Automation Flow - Sending Tracked Files](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-sending-tracked-files.md)
- [Automation Flow - Segmenting leads from tracked pages](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-segmenting-leads-from-tracked-pages.md)
- [Automation Flow - Change Lead Access Permissions](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-change-lead-access-permissions.md)
- [Automation Flow - Access Permission (Imported Leads)](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-access-permission-imported-leads.md)
- [Automation Flow - Segmenting Leads](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-segmenting-leads.md): Lead segmentation is essential to improve the effectiveness of your marketing and sales campaigns, increase customer satisfaction, and achieve better results.
- [Automation Flows - Notify Users About Meetings Scheduled by Leads](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flows-notify-users-about-meetings-scheduled-by-leads.md)
- [Automation Flows – Identifying Leads Without a Valid WhatsApp](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flows-identifying-leads-without-a-valid-whatsapp.md)
- [Automation Flows – Adding and Removing Tags](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flows-adding-and-removing-tags.md)
- [Automation Flows: Advanced Comparisons with Tokens in the Condition "The field value is"](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flows-advanced-comparisons-with-tokens-in-the-condition-the-field-value-is.md)
- [Automation Flows - How to Work with Leads from Meta Forms](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flows-how-to-work-with-leads-from-meta-forms.md)
- [Automation Flow - AI-Powered Personalized Message Sending](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-ai-powered-personalized-message-sending.md): Mass sending with AI: customize using the Copilot token and lead fields.
- [Automation Flow - Action “Change automation flow” — Option “Remove from flows”](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-action-change-automation-flow-option-remove-from-flows.md)
- [Automation Flow - Field Value Block](https://docs.sprinthub.com/en/topics/associate/automation-flows/common-questions/automation-flow-field-value-block.md): How to use the 'Field Value' block to perform advanced field checks within the Automation Flow.
- [Segments](https://docs.sprinthub.com/en/topics/associate/segments.md)
- [Segments - Permission Settings](https://docs.sprinthub.com/en/topics/associate/segments/segments-permission-settings.md)
- [Segments - How to Archive and Unarchive Contacts](https://docs.sprinthub.com/en/topics/associate/segments/segments-how-to-archive-and-unarchive-contacts.md)
- [Segments - Removing leads from segments based on the calendar](https://docs.sprinthub.com/en/topics/associate/segments/segments-removing-leads-from-segments-based-on-the-calendar.md)
- [Segments - Creating according to the Lead's Birth Date](https://docs.sprinthub.com/en/topics/associate/segments/segments-creating-according-to-the-leads-birth-date.md)
- [Segments - Creating for numbers that do not have the country code](https://docs.sprinthub.com/en/topics/associate/segments/segments-creating-for-numbers-that-do-not-have-the-country-code.md)
- [Segment - Delete leads that do not have support in SAC 360](https://docs.sprinthub.com/en/topics/associate/segments/segment-delete-leads-that-do-not-have-support-in-sac-360.md): This article explains how to identify and delete unsupported leads, both manually and through automation.
- [Segments - How to put leads without email into a segment](https://docs.sprinthub.com/en/topics/associate/segments/segments-how-to-put-leads-without-email-into-a-segment.md)
- [Segments - Segment Filter - Lead creation date](https://docs.sprinthub.com/en/topics/associate/segments/segments-segment-filter-lead-creation-date.md)
- [Segments - Segment Filter - Does the Lead have an owner?](https://docs.sprinthub.com/en/topics/associate/segments/segments-segment-filter-does-the-lead-have-an-owner.md)
- [Segments - How to delete leads from a segment?](https://docs.sprinthub.com/en/topics/associate/segments/segments-how-to-delete-leads-from-a-segment.md)
- [Segments - WhatsApp Groups](https://docs.sprinthub.com/en/topics/associate/segments/segments-whatsapp-groups.md): How to segment all WhatsApp groups in an instance.
- [Segments - Filtering by area code or region](https://docs.sprinthub.com/en/topics/associate/segments/segments-filtering-by-area-code-or-region.md): Use advanced filters to segment your lead base strategically, organizing them by area code or region.
- [Message Queue](https://docs.sprinthub.com/en/topics/associate/message-queue.md)
- [Common Questions](https://docs.sprinthub.com/en/topics/associate/message-queue/common-questions.md)
- [Message Queue - Text and Multimedia File Sending via WhatsApp](https://docs.sprinthub.com/en/topics/associate/message-queue/common-questions/message-queue-text-and-multimedia-file-sending-via-whatsapp.md)
- [Message Queue - Scheduling sends](https://docs.sprinthub.com/en/topics/associate/message-queue/common-questions/message-queue-scheduling-sends.md)
- [Message Queue - Possible errors](https://docs.sprinthub.com/en/topics/associate/message-queue/common-questions/message-queue-possible-errors.md)
- [Public Calendar](https://docs.sprinthub.com/en/topics/associate/public-calendar.md)
- [Creating a Public Schedule for Meetings and Events](https://docs.sprinthub.com/en/topics/associate/public-calendar/creating-a-public-schedule-for-meetings-and-events.md): With SprintHub you can create a link where people will choose the best day and time, configured by you, for a meeting.
- [Public Calendar - Monitoring your Calendar](https://docs.sprinthub.com/en/topics/associate/public-calendar/public-calendar-monitoring-your-calendar.md)
- [Public Calendar - Add Custom Event or Schedule to the Calendar](https://docs.sprinthub.com/en/topics/associate/public-calendar/public-calendar-add-custom-event-or-schedule-to-the-calendar.md): In some cases, creating events or even specifying days when the available working hours will be different from the usual in Public Calendars is essential.
- [Public Calendars - Inserting Tasks into Boards and Stages](https://docs.sprinthub.com/en/topics/associate/public-calendar/public-calendars-inserting-tasks-into-boards-and-stages.md)
- [Public Calendar - Notifications with Sending Templates via WhatsApp API](https://docs.sprinthub.com/en/topics/associate/public-calendar/public-calendar-notifications-with-sending-templates-via-whatsapp-api.md)
- [Public Calendar - Automations related to lead attendance or non-attendance](https://docs.sprinthub.com/en/topics/associate/public-calendar/public-calendar-automations-related-to-lead-attendance-or-non-attendance.md)
- [Email](https://docs.sprinthub.com/en/topics/associate/email.md)
- [Email Marketing](https://docs.sprinthub.com/en/topics/associate/email/email-marketing.md): Email marketing is a digital marketing strategy that involves sending emails to promote products, services, or relationships with leads and customers, aiming for engagement and sales.
- [Email Marketing - How to configure ValidEmail and use email verification in SprintHub](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-how-to-configure-validemail-and-use-email-verification-in-sprinthub.md)
- [Email Marketing - How to use Mail-Tester to improve your email score](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-how-to-use-mail-tester-to-improve-your-email-score.md)
- [Email Marketing - A/B Testing](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-a-b-testing.md): Find out which emails generate more engagement with A/B testing, analyzing open and click rates.
- [Email Marketing - How to Import Your Email Template via HTML](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-how-to-import-your-email-template-via-html.md)
- [Email Marketing - Analyzing data](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-analyzing-data.md): It is important to analyze email marketing data to evaluate campaign performance, understand recipient engagement, and identify areas for improvement.
- [Email Marketing - Text Types](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-text-types.md)
- [Email Marketing - Changing fonts](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-changing-fonts.md)
- [Email Marketing - Layout with the Line Element](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-layout-with-the-line-element.md)
- [Email Marketing - How to Use the Link Element](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-how-to-use-the-link-element.md)
- [Email Marketing - Use of Tokens](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-use-of-tokens.md)
- [Email Marketing - Inclusion of Trackable Files](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-inclusion-of-trackable-files.md)
- [Email Marketing - Set up the Unsubscribe button](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-set-up-the-unsubscribe-button.md)
- [Email Marketing - Social Media Buttons](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-social-media-buttons.md): In your email, you can insert buttons for your social networks to simplify contact for your leads.
- [Email Marketing - Ways to Send](https://docs.sprinthub.com/en/topics/associate/email/email-marketing-ways-to-send.md)
- [Message Templates (Meta)](https://docs.sprinthub.com/en/topics/associate/message-templates-meta.md)
- [Template overview](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/template-overview.md)
- [Message Templates - WhatsApp API](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/message-templates-whatsapp-api.md)
- [Examples of Message Templates for WhatsApp in SprintHub](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/message-templates-whatsapp-api/examples-of-message-templates-for-whatsapp-in-sprinthub.md)
- [Message Templates - Interactive Templates](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/message-templates-whatsapp-api/message-templates-interactive-templates.md)
- [Message Templates - How to Use Buttons with Dynamic URL](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/message-templates-whatsapp-api/message-templates-how-to-use-buttons-with-dynamic-url.md)
- [Buttons and Lists - Message Template - WhatsApp Business Web](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/buttons-and-lists-message-template-whatsapp-business-web.md): Feature sold separately. Contact the sales team.
- [Message Template - Instagram](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/message-template-instagram.md)
- [Maximum service time](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/maximum-service-time.md)
- [24h window - Messenger](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/maximum-service-time/24h-window-messenger.md)
- [7-day window - Instagram](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/maximum-service-time/7-day-window-instagram.md)
- [24h window - WhatsApp API](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/maximum-service-time/24h-window-whatsapp-api.md)
- [72h Window - WhatsApp API - Free Entry Point](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/maximum-service-time/72h-window-whatsapp-api-free-entry-point.md): Complete guide to leads coming from WhatsApp ads
- [Common Questions](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/common-questions.md)
- [Message Templates - What is the average turnaround time for a template approval?](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/common-questions/message-templates-what-is-the-average-turnaround-time-for-a-template-approval.md)
- [Message Templates - Maximum number of characters for a template to be approved](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/common-questions/message-templates-maximum-number-of-characters-for-a-template-to-be-approved.md): Creating an effective marketing template for Meta services involves paying attention to detail, especially to the allowed character count.
- [Message Templates - What are the reasons that lead to a template being rejected?](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/common-questions/message-templates-what-are-the-reasons-that-lead-to-a-template-being-rejected.md)
- [Message templates – Simulate your costs](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/common-questions/message-templates-simulate-your-costs.md)
- [Legacy](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/legacy.md)
- [Meta Business - Instagram Templates](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/legacy/meta-business-instagram-templates.md)
- [Message Templates - how to create and submit for approval within SprintHub](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/legacy/message-templates-how-to-create-and-submit-for-approval-within-sprinthub.md)
- [Message Templates - Interactive Messages](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/legacy/message-templates-interactive-messages.md): Interactive Messages are a way to send Buttons and Lists via the official WhatsApp API within the 24h window, meaning the send is not charged.
- [Message Templates - How can I check whether my template was approved?](https://docs.sprinthub.com/en/topics/associate/message-templates-meta/legacy/message-templates-how-can-i-check-whether-my-template-was-approved.md)
- [Analyze](https://docs.sprinthub.com/en/topics/analyze.md)
- [Ad Insights (Meta)](https://docs.sprinthub.com/en/topics/analyze/ad-insights-meta.md)
- [Ad Insights (Google)](https://docs.sprinthub.com/en/topics/analyze/ad-insights-google.md)
- [Custom Reports and Dashboards](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards.md)
- [Reports - Tutorial Videos](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-tutorial-videos.md)
- [Reports - Custom Dashboards and Charts in SprintHub](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-tutorial-videos/reports-custom-dashboards-and-charts-in-sprinthub.md)
- [Reports - Common Questions](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions.md)
- [Reports - Management Models](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-management-models.md)
- [Reports: Data Export](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-data-export.md)
- [Reports - Exporting Fields from SAC 360 Support Tickets](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-data-export/reports-exporting-fields-from-sac-360-support-tickets.md)
- [Reports - Exporting Fields from CRM Opportunities](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-data-export/reports-exporting-fields-from-crm-opportunities.md)
- [Reports - Exporting Custom Fields and Lead Source](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-data-export/reports-exporting-custom-fields-and-lead-source.md)
- [Reports - Leads](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-leads.md)
- [Reports - Satisfaction Survey](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-leads/reports-satisfaction-survey.md)
- [Reports - Leads with Scheduled Meetings](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-leads/reports-leads-with-scheduled-meetings.md)
- [Reports - CRM](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-crm.md)
- [Reports - CRM: Lost Opportunities](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-crm/reports-crm-lost-opportunities.md)
- [Reports - CRM: How to Filter by Opportunity Owner](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-crm/reports-crm-how-to-filter-by-opportunity-owner.md)
- [Reports - CRM: How to Filter a Custom Field](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-crm/reports-crm-how-to-filter-a-custom-field.md)
- [Reports - Support](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-support.md)
- [Reports - SAC 360](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-support/reports-sac-360.md)
- [Reports - Custom Objects](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-custom-objects.md)
- [Integrated Webhooks](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks.md): Say goodbye to Make, Zapier, or N8N. Integrate any webhook directly into SprintHub without going through an intermediary
- [Integrated Webhooks - Tutorial Videos](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-tutorial-videos.md)
- [Integrated Webhooks - Sending SprintHub data to an external WebHook via automation](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-tutorial-videos/integrated-webhooks-sending-sprinthub-data-to-an-external-webhook-via-automation.md): Use any SprintHub automation to send Lead/Opportunity data, etc. from SprintHub to any external endpoint using the POST method.
- [Google Sheets data into SprintHub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-tutorial-videos/google-sheets-data-into-sprinthub.md)
- [Integrated Webhooks - Calendly to SprintHub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-tutorial-videos/integrated-webhooks-calendly-to-sprinthub.md): The video below shows how to send Calendly webhooks to SprintHub, allowing you to automate actions with leads who schedule meetings through Calendly
- [Integrated Webhooks: Mercado Pago with SprintHub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-tutorial-videos/integrated-webhooks-mercado-pago-with-sprinthub.md): This integration with Mercado Pago aims to bring the buyer's registration data into SprintHub. In this example, we will bring only the credit card name and the email.
- [Integrated Webhooks - Common Questions](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions.md)
- [Integrated Webhook - Viewing the received payload](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhook-viewing-the-received-payload.md): This article will cover how to view the payload received by a webhook, both in raw form and in code format, using the SprintHub platform.
- [Integrated Webhooks - How to use a unique ID so there are no duplicate leads](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-how-to-use-a-unique-id-so-there-are-no-duplicate-leads.md)
- [Integrated Webhook - How to Transform the Body into the Request Body](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhook-how-to-transform-the-body-into-the-request-body.md): Webhooks are an essential tool for integrating different systems. They allow events that occur in one system to be automatically sent to another, making automation easier.
- [Integrated Webhooks - Error status verification](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-error-status-verification.md): Detecting errors when sending webhooks in automation flows and chatbots.
- [Integrated Webhooks - Error sending webhook - possible causes](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-error-sending-webhook-possible-causes.md)
- [Integrated Webhooks - Using broadcast to manipulate opportunities](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-using-broadcast-to-manipulate-opportunities.md): In this broadcast use example, a webhook was created that adds to the lead the products they buy in an e-commerce store, through custom objects, and then updates their stage in the CRM.
- [Webhook Integrated - Olist to SprintHub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/webhook-integrated-olist-to-sprinthub.md)
- [Integrated Webhooks - How to connect a Google Sheet spreadsheet to SprintHub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-how-to-connect-a-google-sheet-spreadsheet-to-sprinthub.md): In this article, we will explore how to connect a Google Sheets spreadsheet to SprintHub using webhooks, making data transfer automatic and instant between these platforms.
- [Integrated Webhooks - Creating leads through Elementor Forms](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-creating-leads-through-elementor-forms.md): This example shows how to set up a form in Elementor (a WordPress plugin) to send a webhook to SprintHub and automatically create leads when it is submitted.
- [Integrated Webhooks - Advanced tracking, identifying anonymous leads](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-advanced-tracking-identifying-anonymous-leads.md): How to identify and convert anonymous leads via Webhook on a website that has the SprintHub tracking script.
- [Integrated Webhooks - Shopify to SprintHub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-shopify-to-sprinthub.md)
- [Artificial Intelligence](https://docs.sprinthub.com/en/topics/artificial-intelligence.md)
- [AI Landing Pages](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages.md)
- [AI Landing Pages - Create Websites/LPs with AI in SprintHub](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-create-websites-lps-with-ai-in-sprinthub.md)
- [AI Landing Pages - Creating the First Page](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-creating-the-first-page.md): Practical guide to generating custom pages with AI.
- [AI Landing Pages - Generating Images and Updating Elements](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-generating-images-and-updating-elements.md): How to use the Image Generation and Editing tool with AI.
- [AI Landing Pages - Configuring Forms](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-configuring-forms.md): Step-by-step guide to managing forms in AI Landing Pages.
- [AI Landing Pages - How to Add Live Chat](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-how-to-add-live-chat.md): How to add the Live Chat feature to a landing page created with AI.
- [AI Landing Pages - SEO: What it is, How it Works, and Why It Is Essential for Your Website](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-seo-what-it-is-how-it-works-and-why-it-is-essential-for-your-website.md)
- [AI Landing Pages - Creating a Form and Sending an Intelligent Automatic Message](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-creating-a-form-and-sending-an-intelligent-automatic-message.md)
- [AI Agents](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents.md): Learn a bit about how to configure AI Agents in SprintHub.
- [AI Agents - Initial Settings](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-initial-settings.md)
- [AI Agent - How to deactivate](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agent-how-to-deactivate.md)
- [How to Humanize Your AI Agent: Practical Rules](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/how-to-humanize-your-ai-agent-practical-rules.md)
- [AI Agents - Database](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-database.md)
- [Smart Scheduling: Integrating Multiple Calendars into an AI Agent](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/smart-scheduling-integrating-multiple-calendars-into-an-ai-agent.md)
- [AI Agents - How to Use Restriction by Tag/Class/ID](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-how-to-use-restriction-by-tag-class-id.md): Explaining how to use the "Ignore Tags/Classes/IDs" field in the AI Agents Database.
- [AI Agents - Save Data](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-save-data.md): Making the agent save information in the lead data.
- [AI Agents - Replying to the Message That Opened the Conversation](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-replying-to-the-message-that-opened-the-conversation.md): How to make the AI agent start the conversation by replying to the lead's last message.
- [AI Agents - Generate Images](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-generate-images.md)
- [AI Agents - File Analysis](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-file-analysis.md)
- [AI Agents - Wait N Seconds for Lead Message](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-wait-n-seconds-for-lead-message.md)
- [AI Agents - Active Engagement](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-active-engagement.md): Using the AI agent to "wake up" the lead after a period of inactivity.
- [AI Agents - Early Termination](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-early-termination.md): Using the AI agent to end a conversation early and send a farewell message.
- [AI Agents - Execute Automations](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-execute-automations.md): Using the AI agent to execute automations intelligently.
- [AI Agents - Process Automation](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-execute-automations/ai-agents-process-automation.md)
- [AI Agents - Automatically Qualifying Leads with AI](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-execute-automations/ai-agents-automatically-qualifying-leads-with-ai.md): Automating lead qualification with Copilot based on the AI's first-contact responses.
- [AI Agents - Creating a Triage AI with Routing to Another AI](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-execute-automations/ai-agents-creating-a-triage-ai-with-routing-to-another-ai.md): Creating a general-purpose agent that routes service to specialized AIs.
- [AI Agents - How to Communicate with the CRM via Broadcast](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-execute-automations/ai-agents-how-to-communicate-with-the-crm-via-broadcast.md): How to run CRM automations from a broadcast sent by the AI Agent.
- [AI Agents - Sending images](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-sending-images.md)
- [AI Agents - Sending Files](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-sending-files.md): Customizing the AI Agent to reply with files.
- [AI Agents - Trigger-Based Activation](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-trigger-based-activation.md)
- [AI Agents - Integrating Multiple Calendars](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-integrating-multiple-calendars.md)
- [AI Agents - Token Per Minute (TPM) Limits in OpenAI and Google Gemini](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-token-per-minute-tpm-limits-in-openai-and-google-gemini.md): In this article, we detail the TPM limits of the latest OpenAI models (such as GPT-5, GPT-5.1, GPT-4.1, GPT-4o, etc.) and Google's Gemini 2.0 line.
- [AI Agents - Creating an AI Employee to Help with Field Sales](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-creating-an-ai-employee-to-help-with-field-sales.md): Field salesperson or salesperson who is out on the road. Ever thought of having an AI Agent that you just send a WhatsApp to and it starts creating and updating leads for you, creating opportunities, running automations, etc.
- [Legacy AI Agents - Notice](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice.md)
- [ChatGPT Models](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models.md)
- [ChatGPT Models - Website and Text](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-models-website-and-text.md)
- [ChatGPT Model - Interacting with leads using audio](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-model-interacting-with-leads-using-audio.md)
- [ChatGPT Model - Audio files separate from the ChatGPT model](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-model-audio-files-separate-from-the-chatgpt-model.md)
- [CHATGPT Models - Summary of interactions with Leads](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-models-summary-of-interactions-with-leads.md)
- [AI Agent scheduling meetings](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/ai-agent-scheduling-meetings.md): See how to use SprintHub's AI Agents to schedule meetings and appointments on their own and also integrated with Google Calendar.
- [ChatGPT Models - Question and Answer Spreadsheet Format](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-models-question-and-answer-spreadsheet-format.md): The currently accepted formats for importing questions and answers are CSV and XLSX, which can be generated with spreadsheet editing software such as Excel.
- [Strategies](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies.md)
- [Sending Photos through a Chatbot with GPT Model Interaction](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/sending-photos-through-a-chatbot-with-gpt-model-interaction.md)
- [How ChatGPT contextualization works](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/how-chatgpt-contextualization-works.md)
- [How temperature and the level of contextualization work in ChatGPT](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/how-temperature-and-the-level-of-contextualization-work-in-chatgpt.md)
- [Service Customization with Time Context](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/service-customization-with-time-context.md)
- [Ask AI - Condition that can change the course of your service](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/ask-ai-condition-that-can-change-the-course-of-your-service.md)
- [Sending Messages Near the End of the Conversation](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/sending-messages-near-the-end-of-the-conversation.md)
- [ChatGPT - Allow the model to take over the conversation to make it easier to interact with the lead](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/chatgpt-allow-the-model-to-take-over-the-conversation-to-make-it-easier-to-interact-with-the-lead.md)
- [ChatGPT - How to Configure ChatGPT to Respond to the Lead's First Message in SprintHub](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/chatgpt-how-to-configure-chatgpt-to-respond-to-the-leads-first-message-in-sprinthub.md)
- [AI Agents (MCP)](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents-mcp.md)
- [Configuring the MCP AI Agent - Creating an Agent to Rewarm Leads](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents-mcp/configuring-the-mcp-ai-agent-creating-an-agent-to-rewarm-leads.md)
- [AI Agent (MCP) - How to deactivate](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents-mcp/ai-agent-mcp-how-to-deactivate.md)
- [API](https://docs.sprinthub.com/en/topics/api.md)
- [API - How to register the API key](https://docs.sprinthub.com/en/topics/api/api-how-to-register-the-api-key.md)
- [API - API Call to create/update an Opportunity in CRM](https://docs.sprinthub.com/en/topics/api/api-api-call-to-create-update-an-opportunity-in-crm.md)
- [API - API Call to List a Lead's Opportunities](https://docs.sprinthub.com/en/topics/api/api-api-call-to-list-a-leads-opportunities.md)
- [API - API Call to update Lead UTMs](https://docs.sprinthub.com/en/topics/api/api-api-call-to-update-lead-utms.md)
- [API - API Call to fetch a Lead's ID](https://docs.sprinthub.com/en/topics/api/api-api-call-to-fetch-a-leads-id.md)
- [API - API Call to fetch Service or Lead Files](https://docs.sprinthub.com/en/topics/api/api-api-call-to-fetch-service-or-lead-files.md)
- [API - API Call to List Lead Services](https://docs.sprinthub.com/en/topics/api/api-api-call-to-list-lead-services.md)
- [API - API Call to list Leads and Lead Fields](https://docs.sprinthub.com/en/topics/api/api-api-call-to-list-leads-and-lead-fields.md)
- [API - Call to list the instance's leads searching for a specific field](https://docs.sprinthub.com/en/topics/api/api-api-call-to-list-leads-and-lead-fields/api-call-to-list-the-instances-leads-searching-for-a-specific-field.md)
- [API - Changing Lead data using any field as reference](https://docs.sprinthub.com/en/topics/api/api-changing-lead-data-using-any-field-as-reference.md)
- [API - Creating Lead and Opportunity at the same time](https://docs.sprinthub.com/en/topics/api/api-creating-lead-and-opportunity-at-the-same-time.md)
- [API - (Advanced) Advanced Tracking via Tracking Script](https://docs.sprinthub.com/en/topics/api/api-advanced-advanced-tracking-via-tracking-script.md)
- [API - HOTMART: Sending abandoned cart event to SprintHub via Make](https://docs.sprinthub.com/en/topics/api/api-hotmart-sending-abandoned-cart-event-to-sprinthub-via-make.md)
- [API - Google Sheets - Sending lead data to Google Sheets](https://docs.sprinthub.com/en/topics/api/api-google-sheets-sending-lead-data-to-google-sheets.md): Step-by-step guide on how to send SprintHub data to a Google Sheets spreadsheet.
- [API - Creating a Lead](https://docs.sprinthub.com/en/topics/api/api-creating-a-lead.md): How to create a Lead with data from a request.
- [API - Updating Lead fields](https://docs.sprinthub.com/en/topics/api/api-updating-lead-fields.md): How to update Lead fields via API.
- [API - How to Recover or Delete Archived Leads](https://docs.sprinthub.com/en/topics/api/api-how-to-recover-or-delete-archived-leads.md)
- [API - Retrieving Custom Objects from the Lead](https://docs.sprinthub.com/en/topics/api/api-retrieving-custom-objects-from-the-lead.md): How to pull the custom objects from a Lead.
- [API - How to Create a Custom Object](https://docs.sprinthub.com/en/topics/api/api-how-to-create-a-custom-object.md): How to create Custom Objects dynamically through the SprintHub API.
- [API - How to Relate a Custom Object to a Contact](https://docs.sprinthub.com/en/topics/api/api-how-to-relate-a-custom-object-to-a-contact.md): How to relate an existing Custom Object to a contact.
- [API - Getting and modifying Lead tags](https://docs.sprinthub.com/en/topics/api/api-getting-and-modifying-lead-tags.md): How to view, remove, and add tags to a Lead.
- [API - GET on Custom Reports](https://docs.sprinthub.com/en/topics/api/api-get-on-custom-reports.md): Using Custom Reports, you can access the data from these reports via API if you want to build these reports in an external system such as Power BI, for example.
- [API - GET on Leads and Opportunities](https://docs.sprinthub.com/en/topics/api/api-get-on-leads-and-opportunities.md)
- [API - Calendars and Meetings](https://docs.sprinthub.com/en/topics/api/api-calendars-and-meetings.md)
- [How to Schedule a Meeting via API](https://docs.sprinthub.com/en/topics/api/how-to-schedule-a-meeting-via-api.md)
- [SprintHub App](https://docs.sprinthub.com/en/topics/sprinthub-app.md)
- [App Overview](https://docs.sprinthub.com/en/topics/sprinthub-app/app-overview.md)
- [How to log in to the app](https://docs.sprinthub.com/en/topics/sprinthub-app/how-to-log-in-to-the-app.md)
- [App home screen](https://docs.sprinthub.com/en/topics/sprinthub-app/app-home-screen.md)
- [Support](https://docs.sprinthub.com/en/topics/sprinthub-app/support.md)
- [How to turn off the chatbot through the app](https://docs.sprinthub.com/en/topics/sprinthub-app/support/how-to-turn-off-the-chatbot-through-the-app.md)
- [Sending PDFs through the app](https://docs.sprinthub.com/en/topics/sprinthub-app/support/sending-pdfs-through-the-app.md)
- [CRM](https://docs.sprinthub.com/en/topics/sprinthub-app/crm.md)
- [How to Create an Opportunity in CRM Through the Mobile App](https://docs.sprinthub.com/en/topics/sprinthub-app/crm/how-to-create-an-opportunity-in-crm-through-the-mobile-app.md): If you need to register new opportunities in CRM directly from your phone, this quick guide will help you understand the process in a simple and efficient way.
- [Leads (Contacts)](https://docs.sprinthub.com/en/topics/sprinthub-app/leads-contacts.md)
- [Creating and Editing Leads through the App](https://docs.sprinthub.com/en/topics/sprinthub-app/leads-contacts/creating-and-editing-leads-through-the-app.md)
- [COMLINK](https://docs.sprinthub.com/en/topics/comlink.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.sprinthub.com/en/topics.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.