# TOPICS - [Settings](https://docs.sprinthub.com/en/topics/settings.md) - [Custom Domain](https://docs.sprinthub.com/en/topics/settings/custom-domain.md) - [How to Add a Custom Domain in SprintHub](https://docs.sprinthub.com/en/topics/settings/custom-domain/how-to-add-a-custom-domain-in-sprinthub.md) - [Kinghost DNS](https://docs.sprinthub.com/en/topics/settings/custom-domain/kinghost-dns.md) - [GoDaddy DNS](https://docs.sprinthub.com/en/topics/settings/custom-domain/godaddy-dns.md) - [Hostinger DNS](https://docs.sprinthub.com/en/topics/settings/custom-domain/hostinger-dns.md): Failure Reason CAA Error - [Registro.br DNS](https://docs.sprinthub.com/en/topics/settings/custom-domain/registro.br-dns.md) - [Cloudflare DNS](https://docs.sprinthub.com/en/topics/settings/custom-domain/cloudflare-dns.md) - [Cpanel DNS](https://docs.sprinthub.com/en/topics/settings/custom-domain/cpanel-dns.md) - [Wix DNS](https://docs.sprinthub.com/en/topics/settings/custom-domain/wix-dns.md) - [DirectAdmin DNS](https://docs.sprinthub.com/en/topics/settings/custom-domain/directadmin-dns.md) - [Account Settings](https://docs.sprinthub.com/en/topics/settings/account-settings.md) - [WhatsApp Web](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-web.md) - [Account Settings - WhatsApp sending queue](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-web/account-settings-whatsapp-sending-queue.md) - [Account Settings - Options](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-web/account-settings-options.md) - [WhatsApp Web - Options: Start/Restart Service](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-web/whatsapp-web-options-start-restart-service.md) - [WhatsApp Web - Options: Creating a Custom WhatsApp Button](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-web/whatsapp-web-options-creating-a-custom-whatsapp-button.md): You can create your own custom WhatsApp button to embed in your websites. - [WhatsApp Web - Options: Generating Public Connection URL](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-web/whatsapp-web-options-generating-public-connection-url.md) - [WhatsApp API](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api.md): Watch the video and see how to connect the Official Meta WhatsApp API (WABA) in your SprintHub. - [How to turn the app's WhatsApp Business into WhatsApp API (WABA)](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/how-to-turn-the-apps-whatsapp-business-into-whatsapp-api-waba.md) - [How to change the profile photo in WhatsApp API](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/how-to-change-the-profile-photo-in-whatsapp-api.md) - [How to remove a number from WhatsApp API (WABA)](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/how-to-remove-a-number-from-whatsapp-api-waba.md) - [Official WhatsApp API Errors](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/official-whatsapp-api-errors.md) - [Official WhatsApp - Payment problem](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/official-whatsapp-api-errors/official-whatsapp-payment-problem.md): Set up the WhatsApp API payment method in Business Management so you can use it in SprintHub - [Restrictions due to policy violations](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/official-whatsapp-api-errors/restrictions-due-to-policy-violations.md) - [Failed to send message because this user's phone number is part of an experiment](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/official-whatsapp-api-errors/failed-to-send-message-because-this-users-phone-number-is-part-of-an-experiment.md) - [Error (#200): “You do not have the necessary permissions to send messages on behalf of this WhatsApp](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/official-whatsapp-api-errors/error-200-you-do-not-have-the-necessary-permissions-to-send-messages-on-behalf-of-this-whatsapp.md) - [Error (#131037): WhatsApp provided number needs display name approval before message can be sent](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/official-whatsapp-api-errors/error-131037-whatsapp-provided-number-needs-display-name-approval-before-message-can-be-sent.md) - [Error: This message was not delivered to maintain a healthy ecosystem engagement](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/official-whatsapp-api-errors/error-this-message-was-not-delivered-to-maintain-a-healthy-ecosystem-engagement.md) - [Re-engagement message](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-api/official-whatsapp-api-errors/re-engagement-message.md) - [WhatsApp CoExistence](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-coexistence.md): Definitive Guide: Integrating WhatsApp Business in Coexistence Mode in SprintHub - [WhatsApp CoExistence in SprintHub](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-coexistence/whatsapp-coexistence-in-sprinthub.md) - [Setting up WhatsApp CoExistence in SprintHub](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-coexistence/setting-up-whatsapp-coexistence-in-sprinthub.md) - [How to remove your WhatsApp from CoExistence](https://docs.sprinthub.com/en/topics/settings/account-settings/whatsapp-coexistence/how-to-remove-your-whatsapp-from-coexistence.md) - [Meta Accounts](https://docs.sprinthub.com/en/topics/settings/account-settings/meta-accounts.md) - [How to enable comments and posts to appear in SAC 360º](https://docs.sprinthub.com/en/topics/settings/account-settings/meta-accounts/how-to-enable-comments-and-posts-to-appear-in-sac-360o.md): This setting not only facilitates efficient interaction with customers, but also provides valuable insights into user feedback. - [Enable Instagram Messages](https://docs.sprinthub.com/en/topics/settings/account-settings/meta-accounts/enable-instagram-messages.md) - [Facebook Ads Manager](https://docs.sprinthub.com/en/topics/settings/account-settings/facebook-ads-manager.md) - [Reconnect Meta accounts in SprintHub](https://docs.sprinthub.com/en/topics/settings/account-settings/reconnect-meta-accounts-in-sprinthub.md) - [Permission Groups](https://docs.sprinthub.com/en/topics/settings/permission-groups.md): In this section, you can create groups with custom permissions and manage the users who are part of these groups. - [Permission Group - Live Chat](https://docs.sprinthub.com/en/topics/settings/permission-groups/permission-group-live-chat.md) - [Permission Groups - VoIP](https://docs.sprinthub.com/en/topics/settings/permission-groups/permission-groups-voip.md) - [Permission Groups - Message Templates (Meta)](https://docs.sprinthub.com/en/topics/settings/permission-groups/permission-groups-message-templates-meta.md) - [Permission Groups - Import and Export](https://docs.sprinthub.com/en/topics/settings/permission-groups/permission-groups-import-and-export.md) - [Permission Groups - Custom Objects](https://docs.sprinthub.com/en/topics/settings/permission-groups/permission-groups-custom-objects.md) - [Permission Groups - Tasks](https://docs.sprinthub.com/en/topics/settings/permission-groups/permission-groups-tasks.md) - [Permission Group - CRM - Filter all owners](https://docs.sprinthub.com/en/topics/settings/permission-groups/permission-group-crm-filter-all-owners.md) - [Departments](https://docs.sprinthub.com/en/topics/settings/departments.md): Manage your company's departments. This way, you can ensure that each user or account has access only to the information and features relevant to their work. - [WhatsApp Calls](https://docs.sprinthub.com/en/topics/settings/whatsapp-calls.md) - [SprintHub VoIP](https://docs.sprinthub.com/en/topics/settings/sprinthub-voip.md) - [Email](https://docs.sprinthub.com/en/topics/settings/email.md) - [Setting up your own SMTP](https://docs.sprinthub.com/en/topics/settings/email/setting-up-your-own-smtp.md) - [Own SMTP and Email Sending Limits](https://docs.sprinthub.com/en/topics/settings/email/setting-up-your-own-smtp/own-smtp-and-email-sending-limits.md) - [AWS SES](https://docs.sprinthub.com/en/topics/settings/email/aws-ses.md) - [Settings](https://docs.sprinthub.com/en/topics/settings/email/aws-ses/settings.md) - [How to Configure DNS Records to Connect Your Domain in Amazon SES via SprintHub](https://docs.sprinthub.com/en/topics/settings/email/aws-ses/settings/how-to-configure-dns-records-to-connect-your-domain-in-amazon-ses-via-sprinthub.md) - [How to Configure Wix DNS to integrate with Amazon SES](https://docs.sprinthub.com/en/topics/settings/email/aws-ses/settings/how-to-configure-wix-dns-to-integrate-with-amazon-ses.md) - [External Forms](https://docs.sprinthub.com/en/topics/settings/external-forms.md) - [Meta Ads Forms](https://docs.sprinthub.com/en/topics/settings/external-forms/meta-ads-forms.md): It is possible to integrate your Facebook signup form with SprintHub; this way, the registered leads will automatically be sent to the platform. - [Meta Ads Form - Error sending leads through the Facebook form](https://docs.sprinthub.com/en/topics/settings/external-forms/meta-ads-forms/meta-ads-form-error-sending-leads-through-the-facebook-form.md) - [Meta Ads Form without duplicating Leads when registering more than once](https://docs.sprinthub.com/en/topics/settings/external-forms/meta-ads-forms/meta-ads-form-without-duplicating-leads-when-registering-more-than-once.md) - [Meta Ads Form - Track page after completing the form](https://docs.sprinthub.com/en/topics/settings/external-forms/meta-ads-forms/meta-ads-form-track-page-after-completing-the-form.md) - [Google Ads Forms](https://docs.sprinthub.com/en/topics/settings/external-forms/google-ads-forms.md): See how to integrate and bring leads from the Google Ads form into SprintHub - [Leads / Companies](https://docs.sprinthub.com/en/topics/settings/leads-companies.md) - [Tracking](https://docs.sprinthub.com/en/topics/settings/tracking.md): Set up website tracking in SprintHub. - [Tracking - UTM Tag](https://docs.sprinthub.com/en/topics/settings/tracking/tracking-utm-tag.md): The UTM parameter allows you to accurately monitor the source and performance of your online campaigns. - [Strategies for Using UTM Tags Efficiently](https://docs.sprinthub.com/en/topics/settings/tracking/tracking-utm-tag/strategies-for-using-utm-tags-efficiently.md) - [Tracking - How to add the tracking code in Wix](https://docs.sprinthub.com/en/topics/settings/tracking/tracking-how-to-add-the-tracking-code-in-wix.md) - [Tracking - How do you know if the script is working?](https://docs.sprinthub.com/en/topics/settings/tracking/tracking-how-do-you-know-if-the-script-is-working.md) - [Tracking - How to make tracking stay with the same lead?](https://docs.sprinthub.com/en/topics/settings/tracking/tracking-how-to-make-tracking-stay-with-the-same-lead.md): In this article, we will cover how to make tracking stay with the same lead, even when they access your content from different devices. - [Meta - Facebook Pixel](https://docs.sprinthub.com/en/topics/settings/meta-facebook-pixel.md) - [Setting up Meta / Facebook Conversion API](https://docs.sprinthub.com/en/topics/settings/meta-facebook-pixel/setting-up-meta-facebook-conversion-api.md): See how to set up your Meta Pixel to use the Conversion API within SprintHub. This way, SprintHub will be fully integrated. - [Common Questions](https://docs.sprinthub.com/en/topics/settings/meta-facebook-pixel/common-questions.md) - [Test Conversion send button](https://docs.sprinthub.com/en/topics/settings/meta-facebook-pixel/common-questions/test-conversion-send-button.md): In this article, we will explain how to use the test conversion button in the Meta (Facebook) Pixel within the platform, as well as how to configure the Pixel and Conversion API correctly. - [How and where to Enable the Meta Conversion API Pixel](https://docs.sprinthub.com/en/topics/settings/meta-facebook-pixel/common-questions/how-and-where-to-enable-the-meta-conversion-api-pixel.md) - [Sending CRM Conversion to Meta](https://docs.sprinthub.com/en/topics/settings/meta-facebook-pixel/common-questions/sending-crm-conversion-to-meta.md) - [Sending Meta API Conversion for Messages in SprintHub](https://docs.sprinthub.com/en/topics/settings/meta-facebook-pixel/common-questions/sending-meta-api-conversion-for-messages-in-sprinthub.md) - [Sending an API Conversion to Meta when receiving a message on WhatsApp](https://docs.sprinthub.com/en/topics/settings/meta-facebook-pixel/common-questions/sending-an-api-conversion-to-meta-when-receiving-a-message-on-whatsapp.md) - [Schedule - defining working hours for automations](https://docs.sprinthub.com/en/topics/settings/schedule-defining-working-hours-for-automations.md): Scheduling the working hours of your automation - [Plan Limits](https://docs.sprinthub.com/en/topics/settings/plan-limits.md): You can check your plan limitations. - [Fields](https://docs.sprinthub.com/en/topics/settings/fields.md) - [Global Fields](https://docs.sprinthub.com/en/topics/settings/fields/global-fields.md) - [Custom Field - Contacts](https://docs.sprinthub.com/en/topics/settings/fields/custom-field-contacts.md) - [Custom Fields - Contacts: Status](https://docs.sprinthub.com/en/topics/settings/fields/custom-field-contacts/custom-fields-contacts-status.md) - [Custom Fields - Contacts: Selector](https://docs.sprinthub.com/en/topics/settings/fields/custom-field-contacts/custom-fields-contacts-selector.md) - [Custom Fields - Contacts: Selector - Importing Spreadsheet](https://docs.sprinthub.com/en/topics/settings/fields/custom-field-contacts/custom-fields-contacts-selector/custom-fields-contacts-selector-importing-spreadsheet.md): Adding multiple options via spreadsheet import. - [Custom Fields - Contacts: File](https://docs.sprinthub.com/en/topics/settings/fields/custom-field-contacts/custom-fields-contacts-file.md) - [Custom Fields - Contacts: Multiple Files](https://docs.sprinthub.com/en/topics/settings/fields/custom-field-contacts/custom-fields-contacts-multiple-files.md) - [Custom Fields - Contacts: How to reset the default value](https://docs.sprinthub.com/en/topics/settings/fields/custom-field-contacts/custom-fields-contacts-how-to-reset-the-default-value.md) - [Custom Fields - Companies](https://docs.sprinthub.com/en/topics/settings/fields/custom-fields-companies.md) - [Custom Objects](https://docs.sprinthub.com/en/topics/settings/custom-objects.md) - [Custom Objects: Storing Satisfaction Survey Responses](https://docs.sprinthub.com/en/topics/settings/custom-objects/custom-objects-storing-satisfaction-survey-responses.md) - [Saving Multiple Files via Chatbot using Custom Objects](https://docs.sprinthub.com/en/topics/settings/custom-objects/saving-multiple-files-via-chatbot-using-custom-objects.md) - [Tags](https://docs.sprinthub.com/en/topics/settings/tags.md): Add Tags to leads and make customer management easier. With SprintHub, you can create Tags for campaigns, segmentation, etc… - [Categories](https://docs.sprinthub.com/en/topics/settings/categories.md) - [Users](https://docs.sprinthub.com/en/topics/settings/users.md) - [Users - Initial Settings](https://docs.sprinthub.com/en/topics/settings/users/users-initial-settings.md) - [Access History](https://docs.sprinthub.com/en/topics/settings/users/access-history.md) - [Transferring Responsibility between Users](https://docs.sprinthub.com/en/topics/settings/users/transferring-responsibility-between-users.md) - [User Preferences](https://docs.sprinthub.com/en/topics/settings/users/user-preferences.md): Customize the user's own preferences and priorities. - [Reset Password](https://docs.sprinthub.com/en/topics/settings/users/reset-password.md): In SprintHub, you have the option to reset your user's password. This allows for a safer and more personalized way for everyone to optimize their workflow. - [Enabling and Disabling User Notifications](https://docs.sprinthub.com/en/topics/settings/users/enabling-and-disabling-user-notifications.md) - [Your Favorites](https://docs.sprinthub.com/en/topics/settings/your-favorites.md): You can favorite the tabs you use most, making your work more efficient and saving time. - [Integration](https://docs.sprinthub.com/en/topics/integration.md) - [Integration - Google Calendar](https://docs.sprinthub.com/en/topics/integration/integration-google-calendar.md) - [Integration - Google Ads and Gmail](https://docs.sprinthub.com/en/topics/integration/integration-google-ads-and-gmail.md): See how to create an app in Google Console to connect your Google Ads and Gmail to SprintHub - [Google Ads Conversions](https://docs.sprinthub.com/en/topics/integration/integration-google-ads-and-gmail/google-ads-conversions.md): Sending conversions to Google Ads the right way - [Creating Conversions in Google Ads to send via SprintHub](https://docs.sprinthub.com/en/topics/integration/integration-google-ads-and-gmail/creating-conversions-in-google-ads-to-send-via-sprinthub.md) - [Google Conversion API Parameters (Google Ads Conversion API)](https://docs.sprinthub.com/en/topics/integration/integration-google-ads-and-gmail/google-conversion-api-parameters-google-ads-conversion-api.md) - [Integrations - Outlook](https://docs.sprinthub.com/en/topics/integration/integrations-outlook.md) - [Integrations - IMAP and SMTP](https://docs.sprinthub.com/en/topics/integration/integrations-imap-and-smtp.md) - [Kinghost IMAP and SMTP](https://docs.sprinthub.com/en/topics/integration/integrations-imap-and-smtp/kinghost-imap-and-smtp.md) - [I can't connect my email through the integration.](https://docs.sprinthub.com/en/topics/integration/integrations-imap-and-smtp/i-cant-connect-my-email-through-the-integration..md) - [Integrations - Artificial Intelligence APIs](https://docs.sprinthub.com/en/topics/integration/integrations-artificial-intelligence-apis.md) - [Integrations - Chat GPT](https://docs.sprinthub.com/en/topics/integration/integrations-artificial-intelligence-apis/integrations-chat-gpt.md) - [ChatGPT - How to Generate the ChatGPT API Key to Integrate with SprintHub](https://docs.sprinthub.com/en/topics/integration/integrations-artificial-intelligence-apis/integrations-chat-gpt/chatgpt-how-to-generate-the-chatgpt-api-key-to-integrate-with-sprinthub.md) - [ChatGPT - How to Set Up Payment in OpenAI to Use the Model](https://docs.sprinthub.com/en/topics/integration/integrations-artificial-intelligence-apis/integrations-chat-gpt/chatgpt-how-to-generate-the-chatgpt-api-key-to-integrate-with-sprinthub/chatgpt-how-to-set-up-payment-in-openai-to-use-the-model.md) - [Integrations - Gemini](https://docs.sprinthub.com/en/topics/integration/integrations-artificial-intelligence-apis/integrations-gemini.md) - [How Gemini API payment works in Google Cloud](https://docs.sprinthub.com/en/topics/integration/integrations-artificial-intelligence-apis/integrations-gemini/how-gemini-api-payment-works-in-google-cloud.md) - [Integrations - DeepSeek](https://docs.sprinthub.com/en/topics/integration/integrations-artificial-intelligence-apis/integrations-deepseek.md) - [Integrations - ElevenLabs](https://docs.sprinthub.com/en/topics/integration/integrations-elevenlabs.md) - [Integration - Firecrawl](https://docs.sprinthub.com/en/topics/integration/integration-firecrawl.md) - [Integrations - uazapiGO](https://docs.sprinthub.com/en/topics/integration/integrations-uazapigo.md) - [Integrations - Z-API](https://docs.sprinthub.com/en/topics/integration/integrations-z-api.md) - [General](https://docs.sprinthub.com/en/topics/general.md) - [Contacts](https://docs.sprinthub.com/en/topics/general/contacts.md) - [Leads - Filter](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter.md) - [Contacts - How to Filter Leads with Created Opportunities](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter/contacts-how-to-filter-leads-with-created-opportunities.md): Using this simple process, it is possible to segment leads efficiently, identifying which ones have created opportunities. If you have questions, check out the explanatory video we prepared. - [Contacts - How to filter Contact (Leads) by Tags](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter/contacts-how-to-filter-contact-leads-by-tags.md) - [Leads - Common Questions](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions.md) - [Contacts - Creating Contacts Manually](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-creating-contacts-manually.md) - [Contacts - Overview and Detailed Information](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-overview-and-detailed-information.md) - [Contacts - How to Export Contact](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-export-contact.md) - [Contacts - Edits](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits.md) - [Contacts - How to Add and Remove Tags](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-how-to-add-and-remove-tags.md) - [Contacts - Modify data](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-modify-data.md) - [Contacts - How to include the Company in the Lead](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-how-to-include-the-company-in-the-lead.md) - [Contacts - WhatsApp Field - How to insert the WhatsApp number manually](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-whatsapp-field-how-to-insert-the-whatsapp-number-manually.md) - [Contact History Now Shows Access Permission Changes](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contact-history-now-shows-access-permission-changes.md) - [Leads - How to Import a Spreadsheet](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/leads-how-to-import-a-spreadsheet.md): When importing potential leads, you can enter a large amount of information into the system, saving time and making it easier to manage and work with these contacts. - [Leads - How to Configure the Template File for Editing in Microsoft Excel](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/leads-how-to-import-a-spreadsheet/leads-how-to-configure-the-template-file-for-editing-in-microsoft-excel.md) - [Leads - How to Import Data into Multiple Selection Fields](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/leads-how-to-import-a-spreadsheet/leads-how-to-import-data-into-multiple-selection-fields.md) - [Leads - Archiving Leads in SprintHub: How It Works and Necessary Precautions](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/leads-archiving-leads-in-sprinthub-how-it-works-and-necessary-precautions.md) - [Leads - Using Filters to Archive Inactive Leads](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/leads-archiving-leads-in-sprinthub-how-it-works-and-necessary-precautions/leads-using-filters-to-archive-inactive-leads.md) - [Contacts - What Anonymous Contacts Are](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-what-anonymous-contacts-are.md) - [Deleting or Archiving Anonymous Contacts](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-what-anonymous-contacts-are/deleting-or-archiving-anonymous-contacts.md) - [Contacts - Bulk Actions](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-bulk-actions.md) - [Contacts - How to Create a Ticket Manually for a Contact](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-create-a-ticket-manually-for-a-contact.md) - [Contacts - Instructions for Manual Call Logging](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-instructions-for-manual-call-logging.md) - [Contacts - Merge Leads and Resolve Data Conflicts](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-merge-leads-and-resolve-data-conflicts.md) - [Contacts - How to merge leads that have no conflicts](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-merge-leads-that-have-no-conflicts.md) - [Contacts - How to Create Tasks](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-create-tasks.md) - [Contacts - How to Configure and Manage Meetings](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-configure-and-manage-meetings.md) - [Contacts - Communication Statistics](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-communication-statistics.md) - [Contacts - Lead Scoring](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-lead-scoring.md) - [Contacts - Add to “Do Not Contact”](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-add-to-do-not-contact.md) - [Contacts - Nurturing Contacts with AI](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-nurturing-contacts-with-ai.md) - [Companies](https://docs.sprinthub.com/en/topics/general/companies.md): In SprintHub, you can add the companies you serve, simplifying customer management in an organized and efficient way. - [Spreadsheet Import - Companies](https://docs.sprinthub.com/en/topics/general/companies/spreadsheet-import-companies.md): Learn how to correctly import your spreadsheet in the Companies tab, following column mapping and creating custom fields when needed. - [SAC 360°](https://docs.sprinthub.com/en/topics/general/sac-360.md) - [SAC 360° - Initial Settings](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings.md) - [SAC 360º - Kanban Mode](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-kanban-mode.md) - [SAC 360º - Funnel/pipeline creation](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-kanban-mode/sac-360o-funnel-pipeline-creation.md) - [SAC 360º - Account View (Tickets)](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-kanban-mode/sac-360o-funnel-pipeline-creation/sac-360o-account-view-tickets.md) - [SAC 360º - Creating and switching between service funnels](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-kanban-mode/sac-360o-creating-and-switching-between-service-funnels.md) - [SAC 360º - How to change the stage with the automation owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-kanban-mode/sac-360o-how-to-change-the-stage-with-the-automation-owner.md): SAC 360º is a powerful tool for managing and automating customer service. One of the most useful features is the ability to automate changing the stage of a ticket in kan - [SAC 360º - I can't find the tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-kanban-mode/sac-360o-i-cant-find-the-tickets.md): The SAC 360º module is a powerful tool for managing customer service, offering two main viewing modes: list and kanban. - [SAC 360º - How to display new tickets at the top](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-kanban-mode/sac-360o-how-to-display-new-tickets-at-the-top.md) - [SAC 360° - Creating a Ticket Manually](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-creating-a-ticket-manually.md) - [SAC 360° - Ticket Transfer](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-ticket-transfer.md): In SprintHub, it is possible to transfer tickets, allowing the centralization of sales, support, and other areas, resulting in greater efficiency both in service and in the team. - [SAC 360° - Quick Replies](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-quick-replies.md) - [SAC 360° - Delay Alert](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-delay-alert.md): You have the option to configure a delay alert to display on your SAC 360° dashboard, allowing you to view delays in responses and service. - [SAC 360° - Meeting Calendar](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-meeting-calendar.md): In SprintHub's SAC 360°, it is possible to quickly generate a Meeting Link with the client. - [SAC 360° - Dashboard and Reports](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-dashboard-and-reports.md) - [SAC 360° - Searching Messages](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-searching-messages.md): You can search for messages in SAC 360°. This feature will greatly facilitate your service, allowing you to quickly find relevant information. - [SAC 360° - Archived Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-archived-tickets.md) - [SAC 360° - Manually Activating ChatBot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-manually-activating-chatbot.md): Boost service automation with our ChatBots, combining the efficiency of automation with the human touch for a complete and personalized experience. - [SAC 360° - Scheduling Messages in the ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-scheduling-messages-in-the-ticket.md): Scheduled messages offer the convenience of planning and scheduling interactions with customers, providing efficient customer service management over time. - [SAC 360° - Adding Notes to the Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-adding-notes-to-the-ticket.md): You can include additional information or notes during the customer service process; this allows the team handling the service to have a more complete view. - [SAC 360° - Basic Content Editing](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-basic-content-editing.md): Sometimes, in SAC, to allow customized and complete messages, basic content edits such as bold, italics, images, etc. must be used. - [SAC 360° - How to "resolve" tickets in bulk](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-how-to-resolve-tickets-in-bulk.md) - [SAC 360° - Returning a Ticket to the Queue](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-returning-a-ticket-to-the-queue.md): In SprintHub, it is possible to return a ticket to the queue even after opening it. If you opened the ticket by mistake or want someone else to handle it. - [SAC 360º - AI Analysis - Evaluating tickets automatically and intelligently](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-ai-analysis-evaluating-tickets-automatically-and-intelligently.md) - [SAC 360° - Tutorial Videos](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos.md) - [SAC Roleta - No Restrictions on Leads/Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-roleta-no-restrictions-on-leads-tickets.md) - [SAC 360 - Restriction Automation for Tickets and Opportunities](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-restriction-automation-for-tickets-and-opportunities.md) - [SAC 360 - Restricting Visibility When Transferring a Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-restricting-visibility-when-transferring-a-ticket.md) - [SAC 360 - Closing Tickets After a Period](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-closing-tickets-after-a-period.md) - [SAC 360° - Meet our SAC 360° for Omnichannel Support](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-meet-our-sac-360-for-omnichannel-support.md): Serve your customers wherever they want. - [SAC 360° - Configuring default permissions and departments for SAC](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-configuring-default-permissions-and-departments-for-sac.md) - [SAC 360° Automation - Starting service always for the same attendant/salesperson in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-starting-service-always-for-the-same-attendant-salesperson-in-sprinthub.md) - [SAC 360° Automation - Closing leads that already have an opportunity](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-closing-leads-that-already-have-an-opportunity.md) - [SAC 360° Automation - Separating tickets by WhatsApp numbers](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-separating-tickets-by-whatsapp-numbers.md) - [SAC 360º - Automations](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations.md) - [SAC 360° Automation - Notify an employee](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-notify-an-employee.md) - [SAC 360° Automation - Alerting the attendant that there is a ticket waiting for a long time](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-notify-an-employee/sac-360-automation-alerting-the-attendant-that-there-is-a-ticket-waiting-for-a-long-time.md) - [SAC 360° Automation - Notify an employee when a new lead comes in](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-notify-an-employee/sac-360-automation-notify-an-employee-when-a-new-lead-comes-in.md) - [SAC 360° Automation - Communication between SAC and CRM](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-communication-between-sac-and-crm.md) - [SAC 360º Automation - Creating Opportunities in CRM from Ticket Status](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-communication-between-sac-and-crm/sac-360o-automation-creating-opportunities-in-crm-from-ticket-status.md) - [SAC 360° Automation - Create Opportunity when Lead sends a specific message](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-communication-between-sac-and-crm/sac-360-automation-create-opportunity-when-lead-sends-a-specific-message.md) - [SAC 360º Automation - Transferring Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-transferring-ticket.md) - [SAC 360º Automation — Ticket Transfer by Attendant Inactivity](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-transferring-ticket/sac-360o-automation-ticket-transfer-by-attendant-inactivity.md) - [SAC 360° Automation - Changing the Owner by Lead when transferring](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-transferring-ticket/sac-360-automation-changing-the-owner-by-lead-when-transferring.md): In this article, we will explore how to create an automation that, when transferring the ticket, changes the owner by lead, using SprintHub's features. - [SAC 360º Automation – 24h Follow-up so you don't miss the WhatsApp window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-24h-follow-up-so-you-dont-miss-the-whatsapp-window.md) - [SAC 360º Automation - Service roulette + Sending WhatsApp to the employee](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-service-roulette-+-sending-whatsapp-to-the-employee.md) - [SAC 360º Automation - Start or Stop AI Agents](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-start-or-stop-ai-agents.md) - [SAC 360º Automation - Function: Time Limiter](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-function-time-limiter.md) - [SAC 360º Automation - Start Bulk Tickets with “Waiting” Status](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-start-bulk-tickets-with-waiting-status.md) - [SAC 360° Automation - Closing Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-closing-tickets.md) - [SAC 360° Automation - Deleting Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-deleting-tickets.md) - [SAC 360° Automation - Action when resolving a ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-action-when-resolving-a-ticket.md): How to build an automation that occurs when resolving a ticket. For this example, the leads will be added to a segment. - [SAC 360º Automation - Continuing the Ongoing Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-continuing-the-ongoing-ticket.md) - [SAC 360° Automation - Activate chatbot when lead sends a keyword](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-activate-chatbot-when-lead-sends-a-keyword.md) - [SAC 360° Automation - View available to all attendants](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-view-available-to-all-attendants.md) - [SAC 360° Automation - Bulk Sending Messages with "Wait" in SAC 360°](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-bulk-sending-messages-with-wait-in-sac-360.md) - [SAC 360º Automation - Sending Messages After Ticket Completion](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-sending-messages-after-ticket-completion.md) - [SAC 360º Automation – Out-of-Office Message Outside Business Hours](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-out-of-office-message-outside-business-hours.md) - [SAC 360° Automation - Condition "The author of the last message is"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-condition-the-author-of-the-last-message-is.md) - [SAC 360° Automation - Starting service for the same owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-starting-service-for-the-same-owner.md) - [SAC 360º Automation - Identifying leads that interact with the ad using Tag and Segment](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-identifying-leads-that-interact-with-the-ad-using-tag-and-segment.md) - [SAC 360º Automation - Lead Tag Verification with 'Invert Condition'](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-lead-tag-verification-with-invert-condition.md): How to check if the lead does not have a specific tag with the "Invert Condition" option; this approach can also be applied to CRM automations, Automation Flow conditions, and Chatbot. - [SAC 360º Automation - Creating Tickets for Multiple Numbers with Chatbots](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-creating-tickets-for-multiple-numbers-with-chatbots.md) - [SAC 360º Automation - Triggering Webhooks When Updating Fields with AI](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-triggering-webhooks-when-updating-fields-with-ai.md): Using the trigger 'A lead field is updated' to identify a change in a custom field by an AI agent. - [SAC 360º Automation – How to Create Opportunities in CRM from Tags](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-how-to-create-opportunities-in-crm-from-tags.md) - [SAC 360º Automation – Setting the Condition 'Lead Source is…'](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-setting-the-condition-lead-source-is....md) - [SAC 360º Automation – Automatic notification about the service ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-automatic-notification-about-the-service-ticket.md) - [SAC 360º Automation – Tag Leads when Closing a Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-tag-leads-when-closing-a-ticket.md) - [SAC 360º Automation - Saving the Date of the Last Service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-saving-the-date-of-the-last-service.md) - [SAC 360º - Automations – Chatbot does not activate with WhatsApp call log](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automations-chatbot-does-not-activate-with-whatsapp-call-log.md) - [SAC 360º - How to send a public calendar link to the Lead using tokens](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-how-to-send-a-public-calendar-link-to-the-lead-using-tokens.md): You want your lead to have access to your public calendar so they can schedule meetings with you, but you want to do this in an automated way. - [SAC 360° - FILTERS](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters.md) - [SAC 360º - Filters - By Platform](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-by-platform.md) - [SAC 360º - Filters - By Department](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-by-department.md) - [SAC 360º - Filters - By Owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-by-owner.md) - [SAC 360º - Filters - By Period](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-by-period.md) - [SAC 360º - Filters - By Stages](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-by-stages.md) - [SAC 360º - Filters - Advanced](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-advanced.md) - [SAC 360º - Filters - Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-groups.md) - [SAC 360º - Filters - Service Order Customization](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-service-order-customization.md) - [SAC 360° - Common Questions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions.md) - [SAC 360º - Difference between the names](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-difference-between-the-names.md) - [SAC 360º - How to Configure a Timer](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-configure-a-timer.md) - [SAC 360º - WhatsApp Groups in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-whatsapp-groups-in-sprinthub.md) - [SAC 360º - Receiving Messages from WhatsApp Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-whatsapp-groups-in-sprinthub/sac-360o-receiving-messages-from-whatsapp-groups.md) - [SAC 360° - WhatsApp](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp.md) - [SAC 360º - WhatsApp Disconnected!](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-whatsapp-disconnected.md) - [SAC 360º - Problems sending messages after changing the WhatsApp account](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-problems-sending-messages-after-changing-the-whatsapp-account.md) - [SAC 360º - Why doesn't the Contact photo appear in WhatsApp channel messages?](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-why-doesnt-the-contact-photo-appear-in-whatsapp-channel-messages.md): A common question among SprintHub users is: "Why doesn't the lead's photo appear when I send messages via WhatsApp?" In this article, we will clarify this issue and explain the reason behind it - [SAC 360º - Lead Fields](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-lead-fields.md) - [SAC 360º - How to insert tags into the contact in the SprintHub service window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-lead-fields/sac-360o-how-to-insert-tags-into-the-contact-in-the-sprinthub-service-window.md) - [SAC 360º - Relate Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-relate-ticket.md) - [SAC 360° - Removing the Lead's Relationship with the Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-relate-ticket/sac-360-removing-the-leads-relationship-with-the-ticket.md): If errors occur when establishing the relationship with a lead, you can remove this link. Or, if there is a need to undo the relationship for some other reason. - [SAC 360º - Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot.md) - [SAC 360º - Activating Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot/sac-360o-activating-copilot.md): In this article, we will learn how to activate Copilot in SAC 360º, making the most of the Artificial Intelligence features available in the SprintHub platform. - [SAC 360º - Copilot: Perform Tasks](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot/sac-360o-copilot-perform-tasks.md) - [SAC 360º - Placing Tickets from an Owner into a Department](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-placing-tickets-from-an-owner-into-a-department.md) - [SAC 360º - Action Bar](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-action-bar.md) - [SAC 360º - Blocked Contacts](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-blocked-contacts.md) - [SAC 360º - Ignored Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-ignored-groups.md) - [SAC 360º - How to Create a New Ticket with a Different WhatsApp Number](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-create-a-new-ticket-with-a-different-whatsapp-number.md) - [SAC 360º - Transferring Ticket - Lunch Break](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-transferring-ticket-lunch-break.md) - [SAC 360º - Triggers of "the lead sent a message"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-triggers-of-the-lead-sent-a-message.md) - [SAC 360° - Support after 24h](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-support-after-24h.md) - [SAC 360º - Merging Tickets from Different Channels](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-merging-tickets-from-different-channels.md) - [SAC 360º - How to configure Lead Access Permissions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-configure-lead-access-permissions.md) - [SAC 360º - How to Configure and Manage Meetings](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-configure-and-manage-meetings.md) - [CRM](https://docs.sprinthub.com/en/topics/general/crm.md) - [CRM - Initial Settings](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings.md) - [CRM - How to configure](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-configure.md) - [Permissions in the CRM funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/permissions-in-the-crm-funnel.md) - [CRM - Maximum Time (Alert Color)](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-maximum-time-alert-color.md) - [CRM - Importing Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-importing-opportunities.md) - [CRM - Importing Opportunities with Defined Win Dates](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-importing-opportunities/crm-importing-opportunities-with-defined-win-dates.md) - [CRM - Customizing the Reason for Opportunity Win or Loss](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-customizing-the-reason-for-opportunity-win-or-loss.md) - [CRM - Dashboard and Reports](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-dashboard-and-reports.md) - [CRM - Opportunity Fields](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields.md) - [CRM - Custom Fields in the Funnel Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-custom-fields-in-the-funnel-opportunity.md): Customize the fields according to your company's strategy. In SprintHub, we provide the flexibility to create fields that precisely meet your needs. - [CRM - Change the CARDS Layout](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-change-the-cards-layout.md) - [CRM - How to add contact fields in the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-how-to-add-contact-fields-in-the-opportunity.md) - [CRM - Add the Lead Tag in the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-add-the-lead-tag-in-the-opportunity.md) - [CRM - Add Company fields in the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-add-company-fields-in-the-opportunity.md) - [Campaign Planner](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/campaign-planner.md) - [CRM - How to Block Stage Changes Based on Lead Status](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-block-stage-changes-based-on-lead-status.md) - [CRM – How to Block Stage Changes Based on Company Fields](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-block-stage-changes-based-on-company-fields.md) - [CRM - Tutorial Videos](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos.md) - [CRM - (Stars) Automating Scoring](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-stars-automating-scoring.md) - [CRM: Learn How to Edit and Add Stages in the Sales Funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-learn-how-to-edit-and-add-stages-in-the-sales-funnel.md) - [CRM - Triggering Flows on Lost Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-triggering-flows-on-lost-opportunities.md) - [CRM - Updating Lead Fields with a Custom Object](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-updating-lead-fields-with-a-custom-object.md) - [Creating an Opportunity via Chatbot with a Custom Field in CRM](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/creating-an-opportunity-via-chatbot-with-a-custom-field-in-crm.md) - [CRM - Updating Lead Custom Fields with the Loss Reason Token](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-updating-lead-custom-fields-with-the-loss-reason-token.md) - [CRM - Triggering messages to the funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-triggering-messages-to-the-funnel.md) - [CRM - Sending WhatsApp Based on the Opportunity Time in the stage](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-sending-whatsapp-based-on-the-opportunity-time-in-the-stage.md) - [CRM - Scheduled Meeting](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-scheduled-meeting.md) - [CRM - Automations with a new WhatsApp number](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-automations-with-a-new-whatsapp-number.md) - [CRM - Distributing Leads and Opportunities Equally Among Salespeople in CRM](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-distributing-leads-and-opportunities-equally-among-salespeople-in-crm.md) - [CRM - Setting up the roulette wheel for Opportunity creation for salespeople](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-setting-up-the-roulette-wheel-for-opportunity-creation-for-salespeople.md) - [CRM - with native integration with CHATGPT](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-with-native-integration-with-chatgpt.md) - [CRM - Creating an Opportunity in CRM for each Lead received via Form](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-creating-an-opportunity-in-crm-for-each-lead-received-via-form.md): Many times we want to create an Opportunity in CRM for each Lead received in a form. See how to do this simply using SprintHub's Automation Flow. - [CRM - CRM Automation - How to configure automatic stage movement](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-crm-automation-how-to-configure-automatic-stage-movement.md): See how to move your opportunities automatically based on conditions. - [CRM - Status/Field/Approval Blocks](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-status-field-approval-blocks.md): Set criteria to prevent opportunities from moving forward or backward between the different stages. - [CRM - Automations](https://docs.sprinthub.com/en/topics/general/crm/crm-automations.md): You can automate a variety of processes and speed up tasks related to your customers. This includes activities such as audience segmentation, sending personalized communications, and much more. - [CRM - Difference between stage automation and funnel automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-difference-between-stage-automation-and-funnel-automation.md) - [CRM - Cloning Opportunities through CRM Automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-cloning-opportunities-through-crm-automation.md) - [CRM - Automatic WhatsApp Message for No-Show Scheduling](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automatic-whatsapp-message-for-no-show-scheduling.md) - [CRM - Changing Value with Opportunity Custom Field](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-changing-value-with-opportunity-custom-field.md) - [CRM - Automation - Function: Time Limiter](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-function-time-limiter.md) - [CRM - Automation - Function: Delay automation start](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-function-delay-automation-start.md) - [CRM - Automation to Archive Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-to-archive-opportunities.md) - [CRM - How to avoid duplicate opportunities (automatic creator)](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-avoid-duplicate-opportunities-automatic-creator.md) - [CRM - WhatsApp Sending Automation for Website Visitors](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-whatsapp-sending-automation-for-website-visitors.md) - [CRM - CRM automation changing the owner of the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automation-changing-the-owner-of-the-opportunity.md) - [CRM - Opportunity Comment Automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-opportunity-comment-automation.md) - [CRM - Automations in CRM with the Trigger "the lead schedules a meeting"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-trigger-the-lead-schedules-a-meeting.md) - [CRM - Automations in CRM with the Condition "What is the status of the opportunity?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-what-is-the-status-of-the-opportunity.md) - [CRM - Automations in CRM with the Condition "Does the lead have a ticket in SAC?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-does-the-lead-have-a-ticket-in-sac.md) - [CRM - Automations in CRM with the Condition "Has the lead sent a message?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-has-the-lead-sent-a-message.md) - [CRM - Automations in CRM with the Condition "Does the lead have a scheduled meeting?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-does-the-lead-have-a-scheduled-meeting.md) - [CRM - Automations in CRM with the Condition "Projected Closing Dates Overdue"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-projected-closing-dates-overdue.md) - [CRM - Automations in CRM with the Condition "The lead Has an Email"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-the-lead-has-an-email.md) - [CRM - Automations in CRM with the Condition "The lead has a phone number"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-the-lead-has-a-phone-number.md) - [CRM - Automations in CRM with the Condition "Opportunity Value"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-opportunity-value.md) - [CRM - Automation with Chatbot](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-chatbot.md) - [CRM - Automation with WhatsApp](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-whatsapp.md) - [CRM - Automation with Email](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-email.md) - [CRM - How to make a CRM automation that changes the lead stage and step](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-make-a-crm-automation-that-changes-the-lead-stage-and-step.md) - [CRM - Create an automation to automatically change funnel or stage](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-create-an-automation-to-automatically-change-funnel-or-stage.md) - [CRM - Automation to change the Opportunity Stage in the Funnel after a Pre-Defined Period](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-to-change-the-opportunity-stage-in-the-funnel-after-a-pre-defined-period.md) - [CRM - Automation for Opportunity Segmentation and Use of Message Queue](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-for-opportunity-segmentation-and-use-of-message-queue.md) - [CRM - Automatic Creation of Opportunity in a Funnel Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automatic-creation-of-opportunity-in-a-funnel-stage.md) - [CRM - Automating Birthday Message Delivery](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automating-birthday-message-delivery.md) - [CRM - Automating Sending of Meeting Scheduling Link](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automating-sending-of-meeting-scheduling-link.md) - [CRM - Automation - When marking a Funnel as won > create a new opportunity in another funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-when-marking-a-funnel-as-won-greater-than-create-a-new-opportunity-in-another-funnel.md) - [CRM - How to change Lead permission when changing Opportunity Owner](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-change-lead-permission-when-changing-opportunity-owner.md) - [CRM - Automation for Recording "Won" or "Lost" Opportunities in the Sales Funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-for-recording-won-or-lost-opportunities-in-the-sales-funnel.md) - [CRM - Sending Opportunity Custom Field information via WhatsApp](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-sending-opportunity-custom-field-information-via-whatsapp.md) - [CRM - Filters](https://docs.sprinthub.com/en/topics/general/crm/crm-filters.md) - [CRM - Filter and Organize Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-filters/crm-filter-and-organize-opportunities.md) - [CRM - Common Questions](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions.md) - [CRM - Viewing Mode - Kanban | List | Table](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-viewing-mode-kanban-or-list-or-table.md) - [CRM - Changing the Currency of Opportunity Value](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-changing-the-currency-of-opportunity-value.md) - [CRM - Exporting Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-exporting-opportunities.md) - [CRM - Deleting Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-deleting-opportunities.md) - [CRM - Action Bar](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-action-bar.md) - [CRM - How to Delete a Funnel Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-delete-a-funnel-stage.md) - [CRM - Changing Funnel/Stage Directly in the Opportunity Card](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-changing-funnel-stage-directly-in-the-opportunity-card.md) - [CRM - Instructions for Manual Call Logging](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-instructions-for-manual-call-logging.md) - [CRM – Using VoIP for Calls on Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-using-voip-for-calls-on-opportunities.md) - [CRM - Sending Advance Notices for Events](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-sending-advance-notices-for-events.md) - [CRM - How to add tags in bulk](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-add-tags-in-bulk.md) - [CRM - How to mark opportunities as “Lost” by lead creation date](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-mark-opportunities-as-lost-by-lead-creation-date.md) - [CRM - Adding a New Opportunity Manually](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-adding-a-new-opportunity-manually.md): In SprintHub CRM, you can manually add new opportunities. Here is a step-by-step guide to help you do it: - [CRM - Send Message from the Opportunity Tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-send-message-from-the-opportunity-tab.md) - [CRM - Mentions in the Opportunity tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-mentions-in-the-opportunity-tab.md): In the Opportunities tab in CRM, you can mention other users in comments. - [CRM - Send email from the opportunity tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-send-email-from-the-opportunity-tab.md) - [CRM - Quick Actions](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-quick-actions.md): Inside SprintHub CRM, you have access to Quick Actions, such as accessing a Support case, making a call, sending an email, and scheduling a meeting. - [CRM - How to automatically change the position of leads in the funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-automatically-change-the-position-of-leads-in-the-funnel.md): In the sales funnel, it is possible to configure the lead position so that when they send a message, the position changes automatically. - [CRM - I created an automation in CRM, clicked Play, but it is not working](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-i-created-an-automation-in-crm-clicked-play-but-it-is-not-working.md) - [CRM - How to move opportunities by automation](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-move-opportunities-by-automation.md) - [Mirroring Support in CRM](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/mirroring-support-in-crm.md) - [Email Inbox](https://docs.sprinthub.com/en/topics/general/email-inbox.md) - [How to customize the email inbox view (Google Workspace)](https://docs.sprinthub.com/en/topics/general/email-inbox/how-to-customize-the-email-inbox-view-google-workspace.md): Set which items you want to see in your inbox in SprintHub through a Google Workspace integration. - [File Manager](https://docs.sprinthub.com/en/topics/general/file-manager.md) - [Access Control in SprintHub's File Manager](https://docs.sprinthub.com/en/topics/general/file-manager/access-control-in-sprinthubs-file-manager.md) - [VoIP](https://docs.sprinthub.com/en/topics/general/voip.md) - [VoIP Test in SprintHub: Which Link to Use and Why Test?](https://docs.sprinthub.com/en/topics/general/voip/voip-test-in-sprinthub-which-link-to-use-and-why-test.md) - [SprintHub VoIP Dialer](https://docs.sprinthub.com/en/topics/general/voip/sprinthub-voip-dialer.md) - [How the VoIP queue works](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works.md) - [Initializer Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/initializer-block-voip.md) - [Rules Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/rules-block-voip.md) - [Operators Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/operators-block-voip.md) - [Control and Key Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/control-and-key-block-voip.md) - [External VoIP Settings](https://docs.sprinthub.com/en/topics/general/voip/external-voip-settings.md) - [VoIP Services Compatible with SprintHub](https://docs.sprinthub.com/en/topics/general/voip/voip-services-compatible-with-sprinthub.md) - [Common Errors in VoIP Calls in SprintHub: Causes and Solutions](https://docs.sprinthub.com/en/topics/general/voip/common-errors-in-voip-calls-in-sprinthub-causes-and-solutions.md) - [Number Portability in SprintHub](https://docs.sprinthub.com/en/topics/general/voip/number-portability-in-sprinthub.md) - [VoIP - Call Transcription](https://docs.sprinthub.com/en/topics/general/voip/voip-call-transcription.md) - [Tasks](https://docs.sprinthub.com/en/topics/general/tasks.md) - [Task types](https://docs.sprinthub.com/en/topics/general/tasks/task-types.md) - [Task dashboard](https://docs.sprinthub.com/en/topics/general/tasks/task-dashboard.md) - [How to Create Stages](https://docs.sprinthub.com/en/topics/general/tasks/how-to-create-stages.md) - [CRM](https://docs.sprinthub.com/en/topics/general/tasks/crm.md) - [CRM - Automation to create tasks based on Custom Fields](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-to-create-tasks-based-on-custom-fields.md) - [CRM - Create task in the Opportunity tab](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-create-task-in-the-opportunity-tab.md) - [CRM - Automation to create a task](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-to-create-a-task.md) - [CRM - Automation Notifying User about Tasks](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-notifying-user-about-tasks.md) - [360º Support](https://docs.sprinthub.com/en/topics/general/tasks/360o-support.md) - [360º Support - Create a task in the support case](https://docs.sprinthub.com/en/topics/general/tasks/360o-support/360o-support-create-a-task-in-the-support-case.md) - [360° Support Automation - Create a task](https://docs.sprinthub.com/en/topics/general/tasks/360o-support/360-support-automation-create-a-task.md) - [Automation Flows](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows.md) - [How to use Automation Flows in the Tasks function](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows/how-to-use-automation-flows-in-the-tasks-function.md) - [Automation Flows - Create Task](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows/automation-flows-create-task.md) - [Proposals and Invoices](https://docs.sprinthub.com/en/topics/general/proposals-and-invoices.md): Generate proposals, invoices, and manage your sales - [Initial Settings](https://docs.sprinthub.com/en/topics/general/proposals-and-invoices/initial-settings.md) - [Videos](https://docs.sprinthub.com/en/topics/general/proposals-and-invoices/initial-settings/videos.md) - [Proposals and Invoices - How to Set Up in SprintHub](https://docs.sprinthub.com/en/topics/general/proposals-and-invoices/initial-settings/videos/proposals-and-invoices-how-to-set-up-in-sprinthub.md) - [Proposals and Invoices - Integration with Autentique](https://docs.sprinthub.com/en/topics/general/proposals-and-invoices/initial-settings/videos/proposals-and-invoices-integration-with-autentique.md) - [Proposals and Invoices – How to Set Up Proposals in CRM](https://docs.sprinthub.com/en/topics/general/proposals-and-invoices/initial-settings/videos/proposals-and-invoices-how-to-set-up-proposals-in-crm.md) - [Proposals and Invoices - Initial Settings Guide](https://docs.sprinthub.com/en/topics/general/proposals-and-invoices/initial-settings/proposals-and-invoices-initial-settings-guide.md) - [Proposals and invoices - Sales pipeline](https://docs.sprinthub.com/en/topics/general/proposals-and-invoices/initial-settings/proposals-and-invoices-initial-settings-guide/proposals-and-invoices-sales-pipeline.md) - [Proposal and invoice - Contracts](https://docs.sprinthub.com/en/topics/general/proposals-and-invoices/initial-settings/proposals-and-invoices-initial-settings-guide/proposal-and-invoice-contracts.md) - [Common Questions](https://docs.sprinthub.com/en/topics/general/proposals-and-invoices/common-questions.md) - [Attract](https://docs.sprinthub.com/en/topics/attract.md) - [Landing Page](https://docs.sprinthub.com/en/topics/attract/landing-page.md) - [Landing Pages - Inserting Social Media Links](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-pages-inserting-social-media-links.md) - [Landing Page - How to create a Landing Page](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-create-a-landing-page.md): Landing Pages are web pages that seek to lead visitors to take action, such as subscribing or buying. They are vital for gaining and retaining audiences, creating value, and increasing sales. - [Landing Page - Automatic Scrolling](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-automatic-scrolling.md) - [Landing Page - how to put a form on your page](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-put-a-form-on-your-page.md): In SprintHub, you can create Landing Pages with custom forms that you designed yourself, making your work more efficient, as you can direct them straight to your target audience. - [Landing Page - How to Insert a Link into an Image](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-insert-a-link-into-an-image.md) - [Landing Page - How to Inject Parameters from an LP URL into an iFrame on the Same LP](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-inject-parameters-from-an-lp-url-into-an-iframe-on-the-same-lp.md) - [Landing Page - How to import your site into Sprinthub](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-import-your-site-into-sprinthub.md): Creating an efficient landing page is essential to capture leads and increase conversions in your business. At Sprinthub, we offer a practical solution to import your custom landing page directly - [Landing Page - exporting and importing internal sites within Sprinthub](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-exporting-and-importing-internal-sites-within-sprinthub.md): In this article, we will explain in detail how you can export and import internal sites within SprintHub, using the export and import buttons available in the page builder. - [Landing Page - Google Tag Manager](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-google-tag-manager.md) - [Landing Page - How to Add Google Tag to Your Landing Page in SprintHub](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-google-tag-manager/landing-page-how-to-add-google-tag-to-your-landing-page-in-sprinthub.md) - [Landing Page - How to add the tracking ID](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-google-tag-manager/landing-page-how-to-add-the-tracking-id.md) - [Landing Page - Testing the connection between my LP and Google Tag Manager](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-google-tag-manager/landing-page-testing-the-connection-between-my-lp-and-google-tag-manager.md): In this article, we will cover how to use a GTM script on a SprintHub landing page and how to use Tag Assistant to monitor and analyze this information. - [Landing Page - How to Add the Tracking Script to the Google Tag Manager Container](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-google-tag-manager/landing-page-how-to-add-the-tracking-script-to-the-google-tag-manager-container.md) - [Landing Page - Boost Your Strategies with SprintHub Landing Pages](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-boost-your-strategies-with-sprinthub-landing-pages.md) - [Landing Page - How to Enable Meta Pixel on SprintHub Landing Page](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-enable-meta-pixel-on-sprinthub-landing-page.md) - [Landing Page - How to Use the Override Function in the Container](https://docs.sprinthub.com/en/topics/attract/landing-page/landing-page-how-to-use-the-override-function-in-the-container.md) - [Generating HTML in ChatGPT and placing it on the Landing Page](https://docs.sprinthub.com/en/topics/attract/landing-page/generating-html-in-chatgpt-and-placing-it-on-the-landing-page.md): See how to generate a Landing Page outline using ChatGPT and paste the code into SprintHub's Landing Page builder - [Social Manager](https://docs.sprinthub.com/en/topics/attract/social-manager.md) - [Social Manager - How to change the status/stage of a support case when receiving comments](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-how-to-change-the-status-stage-of-a-support-case-when-receiving-comments.md) - [Social Manager - Smart Automation](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-smart-automation.md) - [Social Manager - Scheduling Posts](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-scheduling-posts.md): Scheduling your posts in SprintHub is a practice that can help maintain consistency on social media. - [Social Manager - Overview](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-overview.md): With SprintHub's Social Manager, you can manage your social networks in one place. Schedule posts on Facebook, Instagram, and LinkedIn and create quality content more easily. - [Social Manager - Setting Up a Social Media Post](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-setting-up-a-social-media-post.md) - [Social Manager - Response Automation](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-response-automation.md) - [Social Manager - Report](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-report.md) - [Social Manager - Instagram Template Automation](https://docs.sprinthub.com/en/topics/attract/social-manager/social-manager-instagram-template-automation.md): How to create an automation in Social Manager to trigger an Instagram template when receiving comments on a post - [Whatsapp Groups](https://docs.sprinthub.com/en/topics/attract/whatsapp-groups.md) - [Convert](https://docs.sprinthub.com/en/topics/convert.md) - [Chatbot](https://docs.sprinthub.com/en/topics/convert/chatbot.md) - [Chatbot - Tutorial Videos](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos.md) - [Chatbot - First Steps](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-first-steps.md): How to create an initial screening chatbot to automatically transfer support cases. - [Chatbot - Block Overview](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-block-overview.md) - [Chatbot and Automation Flow - Exit Switch Block](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-and-automation-flow-exit-switch-block.md) - [Chatbot - Outside Business Hours](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-outside-business-hours.md) - [Chatbot - Using CHATBOT to make API calls with Integrated Webhooks](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-using-chatbot-to-make-api-calls-with-integrated-webhooks.md) - [Chatbot - Initial Settings](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-initial-settings.md) - [Chatbot - New Visual](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-initial-settings/chatbot-new-visual.md) - [Chatbot - Block Modifications](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-initial-settings/chatbot-block-modifications.md) - [Chatbot - Unarchive Leads](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-initial-settings/chatbot-unarchive-leads.md) - [Chatbot - Common Questions](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions.md) - [Chatbot – Support Roulette](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-support-roulette.md) - [Chatbot - Using observers](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-observers.md) - [Chatbot - Block Cloning](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-block-cloning.md) - [Chatbot - How to use WhatsApp API Templates](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-use-whatsapp-api-templates.md) - [Chatbot - Sending an Interactive Instagram Template](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-sending-an-interactive-instagram-template.md) - [Chatbot - Saving numerical response as text type](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-saving-numerical-response-as-text-type.md) - [Chatbot – How to Use Default Value and Real Value in the Question Block](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-use-default-value-and-real-value-in-the-question-block.md) - [Chatbot - How to send media](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-send-media.md) - [Chatbot – Expected Response Setup for Media](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-expected-response-setup-for-media.md) - [Chatbot - Using AI Agents](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-ai-agents.md) - [Chatbot - Transferring to a human agent with ChatGPT](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-transferring-to-a-human-agent-with-chatgpt.md): How to use the early exit condition to transfer a support case. - [Chatbot - Skip action block](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-skip-action-block.md) - [Chatbot - Holidays](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-holidays.md) - [Chatbot - Using the condition "The support channel is"](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-the-condition-the-support-channel-is.md) - [Chatbot – Support Transfer Notification with Time Rules](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-support-transfer-notification-with-time-rules.md) - [Chatbot - Condition Block Exit Logic: When "No" is the Positive Exit](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-condition-block-exit-logic-when-no-is-the-positive-exit.md): In flow/chatbot automation, the condition block is responsible for directing leads based on defined rules. But what if we want the positive exit to happen when something does not occur? - [Chatbot - Starting Support with Another WhatsApp Account](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-starting-support-with-another-whatsapp-account.md) - [Chatbot – Creating Opportunity in CRM](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-creating-opportunity-in-crm.md) - [How to Create Opportunities with CRM Custom Fields](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-creating-opportunity-in-crm/how-to-create-opportunities-with-crm-custom-fields.md) - [Chatbot - Using the Copilot Token](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-the-copilot-token.md): How to use the {copilot=...} token to configure smart AI responses based on prompt and dynamic fields. - [Chatbot - Using Public Calendar Token](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-public-calendar-token.md) - [Chatbot - Follow up](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-follow-up.md) - [Chatbot - Identification using Lead Field](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-identification-using-lead-field.md) - [Chatbot - Sending Interactive Template from Unofficial WhatsApp (WhatsApp Web)](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-sending-interactive-template-from-unofficial-whatsapp-whatsapp-web.md) - [Chatbot - WhatsApp Web Template - Saving Response in the Contact Field](https://docs.sprinthub.com/en/topics/convert/chatbot/chatbot-common-questions/chatbot-sending-interactive-template-from-unofficial-whatsapp-whatsapp-web/chatbot-whatsapp-web-template-saving-response-in-the-contact-field.md) - [Live Chat](https://docs.sprinthub.com/en/topics/convert/live-chat.md) - [Live Chat - Added to a Sprinthub Landing Page](https://docs.sprinthub.com/en/topics/convert/live-chat/live-chat-added-to-a-sprinthub-landing-page.md): How to add the support widget to a landing page within Sprinthub. - [Tracked Files](https://docs.sprinthub.com/en/topics/convert/tracked-files.md) - [Tracked Files - How to create and edit](https://docs.sprinthub.com/en/topics/convert/tracked-files/tracked-files-how-to-create-and-edit.md): Create files that will be distributed to your Leads through downloads, forms, emails, and landing pages. - [Tracked Files - Problems with WhatsApp Clicks](https://docs.sprinthub.com/en/topics/convert/tracked-files/tracked-files-problems-with-whatsapp-clicks.md): This article addresses the reason behind this problem and offers practical solutions to ensure your tracked links are delivered effectively. - [Pop-up](https://docs.sprinthub.com/en/topics/convert/pop-up.md): In SprintHub you can create your Pop-ups to draw users' attention to important information or specific content on a website or app. - [Pop-up - Integration with External Site](https://docs.sprinthub.com/en/topics/convert/pop-up/pop-up-integration-with-external-site.md): In SprintHub you can use the Pop-up within the External Site, so you can manage all your support and close your sales in one place. - [Pop-up - Integrate into SprintHub LP](https://docs.sprinthub.com/en/topics/convert/pop-up/pop-up-integrate-into-sprinthub-lp.md) - [Forms](https://docs.sprinthub.com/en/topics/convert/forms.md) - [Forms - Tutorial Videos](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos.md) - [Forms - Creating Won Opportunities in an Event](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/forms-creating-won-opportunities-in-an-event.md) - [Saving Form Data as a Comment on the Opportunity in CRM](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/saving-form-data-as-a-comment-on-the-opportunity-in-crm.md) - [Forms - How to Create Opportunities for Different Owners](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/forms-how-to-create-opportunities-for-different-owners.md) - [Form - Default value of a custom field](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/form-default-value-of-a-custom-field.md) - [Forms - Creating a Form to capture Leads](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/forms-creating-a-form-to-capture-leads.md) - [Forms - Form Creation - Template](https://docs.sprinthub.com/en/topics/convert/forms/forms-tutorial-videos/forms-form-creation-template.md) - [Forms - Initial Settings](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings.md) - [Forms - Form Creation](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings/forms-form-creation.md): With SprintHub forms, you can create personalized and interactive surveys to gather feedback from different audiences. You analyze the results in real time and make data-driven decisions. - [Forms - Creating a Column Layout Form](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings/forms-creating-a-column-layout-form.md) - [Forms - Creating Actions](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings/forms-creating-actions.md) - [Forms - Create Access Link for a Form](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings/forms-create-access-link-for-a-form.md): You have the option to generate a direct link to your form, speeding up distribution. - [Forms - Inserting forms created in SH into external websites](https://docs.sprinthub.com/en/topics/convert/forms/forms-initial-settings/forms-inserting-forms-created-in-sh-into-external-websites.md) - [Forms - Common Questions](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions.md) - [Forms - Strategies for Affiliate Registration and Management](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-strategies-for-affiliate-registration-and-management.md) - [Forms - Unarchive Leads](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-unarchive-leads.md) - [Forms - Numeric keypad in the WhatsApp field](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-numeric-keypad-in-the-whatsapp-field.md) - [Forms - Storing form responses in a custom object](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-storing-form-responses-in-a-custom-object.md) - [Forms - Saving files directly in the Lead field](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-saving-files-directly-in-the-lead-field.md) - [Forms - How to duplicate a form](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-how-to-duplicate-a-form.md): To duplicate a form, follow the steps below: - [Forms - How to create responsive fields in forms](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-how-to-create-responsive-fields-in-forms.md): One way to improve the user experience is to create responsive fields in your forms, as they adapt to the screen size and make viewing easier. - [Forms - How to Use Selection Fields and Checkboxes](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-how-to-use-selection-fields-and-checkboxes.md) - [Forms - How to Use the ZIP Code Field](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-how-to-use-the-zip-code-field.md) - [Forms - Integrating Form with Wordpress and Elementor](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-integrating-form-with-wordpress-and-elementor.md) - [Forms - The number is not a valid WhatsApp number](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-the-number-is-not-a-valid-whatsapp-number.md) - [Forms - How to Use Lead Tokens in Redirect Links](https://docs.sprinthub.com/en/topics/convert/forms/forms-common-questions/forms-how-to-use-lead-tokens-in-redirect-links.md) - [URL Shorteners](https://docs.sprinthub.com/en/topics/convert/url-shorteners.md): Create shortened, tracked links with your domain for any URL on the web. - [URL Shortener - Instagram](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-instagram.md) - [URL Shortener - WhatsApp](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-whatsapp.md) - [URL Shortener - Strategy for Sending Dynamic Links in Message Sequences](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-strategy-for-sending-dynamic-links-in-message-sequences.md) - [URL Shorteners - How to use the shortened link in the page's WhatsApp button](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shorteners-how-to-use-the-shortened-link-in-the-pages-whatsapp-button.md) - [URL Shortener - Public Calendar Roulette](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-public-calendar-roulette.md) - [URL Shortener: Is it possible to add tracking tags?](https://docs.sprinthub.com/en/topics/convert/url-shorteners/url-shortener-is-it-possible-to-add-tracking-tags.md) - [Relate](https://docs.sprinthub.com/en/topics/relate.md) - [Automation Flows](https://docs.sprinthub.com/en/topics/relate/automation-flows.md) - [Tutorial Videos](https://docs.sprinthub.com/en/topics/relate/automation-flows/tutorial-videos.md) - [How to Delete Comment Leads](https://docs.sprinthub.com/en/topics/relate/automation-flows/tutorial-videos/how-to-delete-comment-leads.md) - [Restricting Leads and Creating Opportunities for the User Who Created It](https://docs.sprinthub.com/en/topics/relate/automation-flows/tutorial-videos/restricting-leads-and-creating-opportunities-for-the-user-who-created-it.md) - [Automation Flows - Triggering messages through the Switch](https://docs.sprinthub.com/en/topics/relate/automation-flows/tutorial-videos/automation-flows-triggering-messages-through-the-switch.md) - [Automation Flow - Archiving Old Leads in bulk](https://docs.sprinthub.com/en/topics/relate/automation-flows/tutorial-videos/automation-flow-archiving-old-leads-in-bulk.md) - [Automation Flows - Trigger by segment and form](https://docs.sprinthub.com/en/topics/relate/automation-flows/tutorial-videos/automation-flows-trigger-by-segment-and-form.md) - [Automation Flow - Ways to Trigger](https://docs.sprinthub.com/en/topics/relate/automation-flows/tutorial-videos/automation-flow-ways-to-trigger.md) - [Automation Flow - Running chatbot](https://docs.sprinthub.com/en/topics/relate/automation-flows/tutorial-videos/automation-flow-running-chatbot.md) - [Automation Flow - Creating Marketing Automation for Email and WhatsApp Cadence](https://docs.sprinthub.com/en/topics/relate/automation-flows/tutorial-videos/automation-flow-creating-marketing-automation-for-email-and-whatsapp-cadence.md) - [Automation Flows - Segmenting Leads with and without Opportunities in CRM](https://docs.sprinthub.com/en/topics/relate/automation-flows/tutorial-videos/automation-flows-segmenting-leads-with-and-without-opportunities-in-crm.md) - [Automatic Selectors](https://docs.sprinthub.com/en/topics/relate/automation-flows/automatic-selectors.md): How to automatically detect support cases, tasks, and opportunities using Automatic Selectors. - [Triggers](https://docs.sprinthub.com/en/topics/relate/automation-flows/triggers.md): A trigger is a specific event that starts the sequence of automatic actions within that flow. It acts as the "starter" that tells the platform when to begin the automation process. - [Automation Flow - Did the Lead receive or open an email?](https://docs.sprinthub.com/en/topics/relate/automation-flows/triggers/automation-flow-did-the-lead-receive-or-open-an-email.md): These triggers are a valuable indicator of lead interest and engagement. When someone takes the initiative to click an email link, it shows interest in the content or offer. - [Automation Flow - Did they visit a landing page?](https://docs.sprinthub.com/en/topics/relate/automation-flows/triggers/automation-flow-did-they-visit-a-landing-page.md): You can automate actions in your flow when a lead visits a page with a specific device. - [Automation Flow - Did they submit a form?](https://docs.sprinthub.com/en/topics/relate/automation-flows/triggers/automation-flow-did-they-submit-a-form.md): You can automate actions in your flow when a lead submits a form. - [Actions](https://docs.sprinthub.com/en/topics/relate/automation-flows/actions.md): An action in an automation flow is a specific step that is executed automatically in response to a predefined trigger or condition. - [Automation Flows - Action: Execute task with Copilot](https://docs.sprinthub.com/en/topics/relate/automation-flows/actions/automation-flows-action-execute-task-with-copilot.md) - [Automation Flows - Create New Opportunity](https://docs.sprinthub.com/en/topics/relate/automation-flows/actions/automation-flows-create-new-opportunity.md) - [Automation Flow - How to Create Opportunities in Different Stages in the CRM Funnel](https://docs.sprinthub.com/en/topics/relate/automation-flows/actions/automation-flow-how-to-create-opportunities-in-different-stages-in-the-crm-funnel.md) - [Automation Flow - Sending meeting data via Webhook](https://docs.sprinthub.com/en/topics/relate/automation-flows/actions/automation-flow-sending-meeting-data-via-webhook.md) - [Automation Flow - Deleting Leads via Tag](https://docs.sprinthub.com/en/topics/relate/automation-flows/actions/automation-flow-deleting-leads-via-tag.md) - [Automation Flow - Deleting Leads via Segment](https://docs.sprinthub.com/en/topics/relate/automation-flows/actions/automation-flow-deleting-leads-via-segment.md) - [Automation Flow - Change/Delete lead information](https://docs.sprinthub.com/en/topics/relate/automation-flows/actions/automation-flow-change-delete-lead-information.md) - [Automation Flow - Splitting Departments and Configuring Trigger Cadence](https://docs.sprinthub.com/en/topics/relate/automation-flows/actions/automation-flow-splitting-departments-and-configuring-trigger-cadence.md): How to distribute leads from one department into two or more, and run triggers on different days, to avoid bans on WhatsApp Web accounts. - [Conditions](https://docs.sprinthub.com/en/topics/relate/automation-flows/conditions.md): A condition is a rule or criterion that determines which path or action the flow should follow based on the available information or the leads' actions. - [Automation Flow - Does it have a valid WhatsApp?](https://docs.sprinthub.com/en/topics/relate/automation-flows/conditions/automation-flow-does-it-have-a-valid-whatsapp.md): You can define a condition in your flow based on validation of the lead's WhatsApp number. - [Automation Flow - Lead Segments](https://docs.sprinthub.com/en/topics/relate/automation-flows/conditions/automation-flow-lead-segments.md): It is possible to apply a condition in your automation flow to check whether the lead belongs to one of the selected segments. - [Common Questions](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions.md) - [Automation Flow - Monitoring the Flow](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-monitoring-the-flow.md): This step is important to ensure that your automation works correctly and achieves the desired results. - [Automation Flows - Time Limiter](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-time-limiter.md) - [Automation Flows - Synchronize Lead source](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-synchronize-lead-source.md) - [Automation Flows: Linking a Company to a Lead](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-linking-a-company-to-a-lead.md) - [Automation Flow - Tracked Files](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-tracked-files.md) - [Automation Flow - Triggering Flow by webhook actions](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-triggering-flow-by-webhook-actions.md) - [Automation Flow - Archiving Leads in bulk](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-archiving-leads-in-bulk.md) - [Automation Flow - Starting Chatbot in imported opportunities](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-starting-chatbot-in-imported-opportunities.md) - [Automation Flow - How to avoid duplicates](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-how-to-avoid-duplicates.md) - [Automation Flows - Added Tag, based on Lead Birth Date](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-added-tag-based-on-lead-birth-date.md) - [Automation Flow - Sending Tracked Files](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-sending-tracked-files.md) - [Automation Flow - Segmenting leads from tracked pages](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-segmenting-leads-from-tracked-pages.md) - [Automation Flow - Change Lead access permissions](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-change-lead-access-permissions.md) - [Automation Flow - Access Permission (Imported Leads)](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-access-permission-imported-leads.md) - [Automation Flow - Segmenting Leads](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-segmenting-leads.md): Lead segmentation is essential to improve the effectiveness of your marketing and sales campaigns, increase customer satisfaction, and achieve better results. - [Automation Flows - Notify Users about Meetings Scheduled by Leads](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-notify-users-about-meetings-scheduled-by-leads.md) - [Automation Flows – Identification of Leads without a Valid WhatsApp](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-identification-of-leads-without-a-valid-whatsapp.md) - [Automation Flows – Adding and Removing Tags](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-adding-and-removing-tags.md) - [Automation Flows: Advanced Comparisons with Tokens in the condition "The field value is"](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-advanced-comparisons-with-tokens-in-the-condition-the-field-value-is.md) - [Automation Flows - How to Work with Leads from the Meta Form](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-how-to-work-with-leads-from-the-meta-form.md) - [Automation Flow - Sending Personalized Messages with AI](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-sending-personalized-messages-with-ai.md): Mass sends with AI: customize using the Copilot token and lead fields. - [Automation Flow - Action “Change automation flow” — Option “Remove from flows”](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-action-change-automation-flow-option-remove-from-flows.md) - [Automation Flow - Field Value Block](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flow-field-value-block.md): How to use the 'Field Value' block to perform advanced field checks within the Automation Flow. - [Segments](https://docs.sprinthub.com/en/topics/relate/segments.md) - [Segments - Permission Settings](https://docs.sprinthub.com/en/topics/relate/segments/segments-permission-settings.md) - [Segments - How to Archive and Unarchive Contacts](https://docs.sprinthub.com/en/topics/relate/segments/segments-how-to-archive-and-unarchive-contacts.md) - [Segments - Removing leads from segments based on calendar](https://docs.sprinthub.com/en/topics/relate/segments/segments-removing-leads-from-segments-based-on-calendar.md) - [Segments - Creating according to Lead Birth Date](https://docs.sprinthub.com/en/topics/relate/segments/segments-creating-according-to-lead-birth-date.md) - [Segments - Creating for numbers that do not have the country code](https://docs.sprinthub.com/en/topics/relate/segments/segments-creating-for-numbers-that-do-not-have-the-country-code.md) - [Segment - Delete leads that do not have support in 360 Support](https://docs.sprinthub.com/en/topics/relate/segments/segment-delete-leads-that-do-not-have-support-in-360-support.md): This article explains how to identify and delete leads without support, both manually and through automation. - [Segments - How to put leads without email into a segment](https://docs.sprinthub.com/en/topics/relate/segments/segments-how-to-put-leads-without-email-into-a-segment.md) - [Segments - Segment Filter - Lead creation date](https://docs.sprinthub.com/en/topics/relate/segments/segments-segment-filter-lead-creation-date.md) - [Segments - Segment Filter - Does the Lead have an owner?](https://docs.sprinthub.com/en/topics/relate/segments/segments-segment-filter-does-the-lead-have-an-owner.md) - [Segments - How to delete leads from a segment?](https://docs.sprinthub.com/en/topics/relate/segments/segments-how-to-delete-leads-from-a-segment.md) - [Segments - Whatsapp Groups](https://docs.sprinthub.com/en/topics/relate/segments/segments-whatsapp-groups.md): How to segment all Whatsapp groups in an instance. - [Segments - Filtering by area code or region](https://docs.sprinthub.com/en/topics/relate/segments/segments-filtering-by-area-code-or-region.md): Use advanced filters to strategically segment your lead base, organizing them by area code or region. - [Message Queue](https://docs.sprinthub.com/en/topics/relate/message-queue.md): In SprintHub, you can send bulk messages, either through WhatsApp or Email, providing greater speed and efficiency to your work. - [Common Questions](https://docs.sprinthub.com/en/topics/relate/message-queue/common-questions.md) - [Message Queue - Sending Text and Multimedia Files via WhatsApp](https://docs.sprinthub.com/en/topics/relate/message-queue/common-questions/message-queue-sending-text-and-multimedia-files-via-whatsapp.md) - [Message Queue - Scheduling sends](https://docs.sprinthub.com/en/topics/relate/message-queue/common-questions/message-queue-scheduling-sends.md) - [Message Queue - Possible errors](https://docs.sprinthub.com/en/topics/relate/message-queue/common-questions/message-queue-possible-errors.md) - [Public Calendar](https://docs.sprinthub.com/en/topics/relate/public-calendar.md) - [Creating a Public Schedule for Meetings and Events](https://docs.sprinthub.com/en/topics/relate/public-calendar/creating-a-public-schedule-for-meetings-and-events.md): With SprintHub you can create a link where people will choose the best day and time, configured by you, for a meeting. - [Public Calendar - Monitoring your Calendar](https://docs.sprinthub.com/en/topics/relate/public-calendar/public-calendar-monitoring-your-calendar.md) - [Public Calendar - Add Event or Custom Schedule to the Calendar](https://docs.sprinthub.com/en/topics/relate/public-calendar/public-calendar-add-event-or-custom-schedule-to-the-calendar.md): In some cases it is essential to create events or even specify days in which the available working hours will be different from the usual in Public Calendars. - [Public Calendars - Inserting Tasks into Boards and Stages](https://docs.sprinthub.com/en/topics/relate/public-calendar/public-calendars-inserting-tasks-into-boards-and-stages.md) - [Public Calendar - Notifications with Sending Templates via WhatsApp API](https://docs.sprinthub.com/en/topics/relate/public-calendar/public-calendar-notifications-with-sending-templates-via-whatsapp-api.md) - [Public Calendar - Automations related to lead attendance or non-attendance](https://docs.sprinthub.com/en/topics/relate/public-calendar/public-calendar-automations-related-to-lead-attendance-or-non-attendance.md) - [Email](https://docs.sprinthub.com/en/topics/relate/email.md) - [Email Marketing](https://docs.sprinthub.com/en/topics/relate/email/email-marketing.md): Email marketing is a digital marketing strategy that involves sending emails to promote products, services, or relationships with leads and customers, aiming for engagement and sales. - [Email Marketing - How to configure ValidEmail and use email verification in SprintHub](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-how-to-configure-validemail-and-use-email-verification-in-sprinthub.md) - [Email Marketing - How to use Mail-Tester to improve your email score](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-how-to-use-mail-tester-to-improve-your-email-score.md) - [Email Marketing - A/B Tests](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-a-b-tests.md): Find out which emails generate more engagement with A/B testing, analyzing open and click rates. - [Email Marketing - How to Import Your Email Template via HTML](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-how-to-import-your-email-template-via-html.md) - [Email Marketing - Analyzing data](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-analyzing-data.md): It is important to analyze email marketing data to assess campaign performance, understand recipient engagement, and identify areas for improvement. - [Email Marketing - Text Types](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-text-types.md) - [Email Marketing - Modifying fonts](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-modifying-fonts.md) - [Email Marketing - Layout with the Line Element](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-layout-with-the-line-element.md) - [Email Marketing - How to Use the Link Element](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-how-to-use-the-link-element.md) - [Email Marketing - Use of Tokens](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-use-of-tokens.md) - [Email Marketing - Inclusion of Trackable Files](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-inclusion-of-trackable-files.md) - [Email Marketing - Configure the Unsubscribe button](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-configure-the-unsubscribe-button.md) - [Email Marketing - Social Media Buttons](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-social-media-buttons.md): In your email, it is possible to insert buttons for your social networks to simplify contact for your leads. - [Email Marketing - Ways to Send](https://docs.sprinthub.com/en/topics/relate/email/email-marketing-ways-to-send.md) - [Message Templates (Meta)](https://docs.sprinthub.com/en/topics/relate/message-templates-meta.md) - [Templates overview](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/templates-overview.md) - [Message Templates - WhatsApp API](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/message-templates-whatsapp-api.md) - [Examples of Message Templates for WhatsApp in SprintHub](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/message-templates-whatsapp-api/examples-of-message-templates-for-whatsapp-in-sprinthub.md) - [Message Templates - Interactive Templates](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/message-templates-whatsapp-api/message-templates-interactive-templates.md) - [Message Templates - How to Use Buttons with Dynamic URL](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/message-templates-whatsapp-api/message-templates-how-to-use-buttons-with-dynamic-url.md) - [Buttons and Lists - Message Template - WhatsApp Business Web](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/buttons-and-lists-message-template-whatsapp-business-web.md): Feature sold separately. Contact the sales team. - [Message Template - Instagram](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/message-template-instagram.md) - [Maximum support time](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/maximum-support-time.md) - [24h window - Messenger](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/maximum-support-time/24h-window-messenger.md) - [7-day window - Instagram](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/maximum-support-time/7-day-window-instagram.md) - [24h window - WhatsApp API](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/maximum-support-time/24h-window-whatsapp-api.md) - [Common Questions](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/common-questions.md) - [Message Templates - What is the average approval time for a template?](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/common-questions/message-templates-what-is-the-average-approval-time-for-a-template.md) - [Message Templates - Maximum character count for a template to be approved](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/common-questions/message-templates-maximum-character-count-for-a-template-to-be-approved.md): Creating an effective marketing template for Meta services involves paying attention to details, especially the allowed character count. - [Message Templates - What are the reasons that lead to a template being rejected?](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/common-questions/message-templates-what-are-the-reasons-that-lead-to-a-template-being-rejected.md) - [Message templates – Simulate your costs](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/common-questions/message-templates-simulate-your-costs.md) - [Legacy](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/legacy.md) - [Meta Business - Instagram Templates](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/legacy/meta-business-instagram-templates.md) - [Message Templates - how to create and submit for approval within Sprinthub](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/legacy/message-templates-how-to-create-and-submit-for-approval-within-sprinthub.md) - [Message Templates - Interactive Messages](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/legacy/message-templates-interactive-messages.md): Interactive Messages are a way to send Buttons and Lists, via the official WhatsApp API, within the 24h window, meaning the send is not charged. - [Message Templates - How can I check if my template has been approved?](https://docs.sprinthub.com/en/topics/relate/message-templates-meta/legacy/message-templates-how-can-i-check-if-my-template-has-been-approved.md) - [Analyze](https://docs.sprinthub.com/en/topics/analyze.md) - [Ad Insights (Meta)](https://docs.sprinthub.com/en/topics/analyze/ad-insights-meta.md) - [Ad Insights (Google)](https://docs.sprinthub.com/en/topics/analyze/ad-insights-google.md) - [Custom Reports and Dashboards](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards.md) - [Reports - Tutorial Videos](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-tutorial-videos.md) - [Reports - Custom Dashboards and Charts in SprintHub](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-tutorial-videos/reports-custom-dashboards-and-charts-in-sprinthub.md) - [Reports - Common Questions](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions.md) - [Reports - Management Templates](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-management-templates.md) - [Reports: Data Export](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-data-export.md) - [Reports - Export of Fields from 360º Support Cases](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-data-export/reports-export-of-fields-from-360o-support-cases.md) - [Reports - Export of CRM Opportunity Fields](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-data-export/reports-export-of-crm-opportunity-fields.md) - [Reports - Export of Custom Fields and Lead Source](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-data-export/reports-export-of-custom-fields-and-lead-source.md) - [Reports - Leads](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-leads.md) - [Reports - Satisfaction Survey](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-leads/reports-satisfaction-survey.md) - [Reports - Leads with Scheduled Meetings](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-leads/reports-leads-with-scheduled-meetings.md) - [Reports - CRM](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-crm.md) - [Reports - CRM: Lost Opportunities](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-crm/reports-crm-lost-opportunities.md) - [Reports - CRM: How to Filter by Opportunity Owner](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-crm/reports-crm-how-to-filter-by-opportunity-owner.md) - [Reports - CRM: How to Filter a Custom Field](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-crm/reports-crm-how-to-filter-a-custom-field.md) - [Reports - Support](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-support.md) - [Reports - 360 Support](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-support/reports-360-support.md) - [Reports - Custom Objects](https://docs.sprinthub.com/en/topics/analyze/custom-reports-and-dashboards/reports-common-questions/reports-custom-objects.md) - [Integrated Webhooks](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks.md): Say goodbye to Make, Zapier, or N8N. Integrate any webhook directly into SprintHub without going through an intermediary - [Integrated Webhooks - Tutorial Videos](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-tutorial-videos.md) - [Integrated Webhooks - Sending data from SprintHub to an external WebHook via automation](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-tutorial-videos/integrated-webhooks-sending-data-from-sprinthub-to-an-external-webhook-via-automation.md): Use any SprintHub automation to send Lead/Opportunity data etc. from SprintHub to any external endpoint using the POST method. - [Data from Google Sheets into SprintHub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-tutorial-videos/data-from-google-sheets-into-sprinthub.md) - [Integrated Webhooks - Calendly to Sprinthub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-tutorial-videos/integrated-webhooks-calendly-to-sprinthub.md): The video below shows how to send webhooks from Calendly to SprintHub, allowing you to automate actions with leads who schedule meetings through Calendly - [Integrated Webhooks: Mercado Pago with SprintHub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-tutorial-videos/integrated-webhooks-mercado-pago-with-sprinthub.md): This integration with Mercado Pago aims to bring the buyer's registration data into SprintHub. In this example, we will bring only the credit card name and email. - [Integrated Webhooks - Common Questions](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions.md) - [Integrated Webhook - Viewing the received payload](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhook-viewing-the-received-payload.md): This article will explain how to view the payload received by a webhook, both in raw format and in code format, using the Sprinthub platform. - [Integrated Webhooks - How to use a unique ID so there are no duplicate leads](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-how-to-use-a-unique-id-so-there-are-no-duplicate-leads.md) - [Integrated Webhook - How to Transform the Body into the Request Body](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhook-how-to-transform-the-body-into-the-request-body.md): Webhooks are an essential tool for integration between different systems. They allow events that occur in one system to be automatically sent to another, making automation easier - [Integrated Webhooks - Error status check](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-error-status-check.md): Detecting errors in webhook sending in automation flows and chatbots. - [Integrated Webhooks - Error when sending webhook - possible causes](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-error-when-sending-webhook-possible-causes.md) - [Integrated Webhooks - Using broadcast to manipulate opportunities](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-using-broadcast-to-manipulate-opportunities.md): In this broadcast use example, a webhook was created that adds to the lead the products they buy in an e-commerce, through custom objects, and then updates their stage in CRM. - [Integrated Webhook - Olist to SprintHub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhook-olist-to-sprinthub.md) - [Integrated Webhooks - How to connect a Google Sheets spreadsheet to Sprinthub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-how-to-connect-a-google-sheets-spreadsheet-to-sprinthub.md): In this article, we will explore how to connect a Google Sheets spreadsheet to Sprinthub using webhooks, making data transfer automatic and instant between these platforms. - [Integrated Webhooks - Creating leads through Elementor Forms](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-creating-leads-through-elementor-forms.md): This example shows how to configure a form in Elementor (WordPress plugin) to send a webhook to Sprinthub and automatically create leads when it is submitted. - [Integrated Webhooks - Advanced tracking, identifying anonymous leads](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-advanced-tracking-identifying-anonymous-leads.md): How to identify and convert anonymous leads via Webhook, on a site that has the Sprinthub tracking script. - [Integrated Webhooks - Shopify to Sprinthub](https://docs.sprinthub.com/en/topics/analyze/integrated-webhooks/integrated-webhooks-common-questions/integrated-webhooks-shopify-to-sprinthub.md) - [Artificial Intelligence](https://docs.sprinthub.com/en/topics/artificial-intelligence.md) - [AI Landing Pages](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages.md) - [AI Landing Pages - Create Sites/LPs with A.I. in SprintHub](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-create-sites-lps-with-a.i.-in-sprinthub.md) - [AI Landing Pages - Creating the First Page](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-creating-the-first-page.md): Practical guide to generating custom pages with AI. - [AI Landing Pages - Generating Images and Updating Elements](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-generating-images-and-updating-elements.md): How to use the Image Generation and AI Editing tool. - [AI Landing Pages - Configuring Forms](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-configuring-forms.md): Step-by-step guide to managing forms in AI Landing Pages. - [AI Landing Pages - How to Add Live Chat](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-how-to-add-live-chat.md): How to add the Live Chat feature to a landing page created with AI. - [AI Landing Pages - SEO: What It Is, How It Works, and Why It Is Essential for Your Site](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-seo-what-it-is-how-it-works-and-why-it-is-essential-for-your-site.md) - [AI Landing Pages - Creating a Form and Sending an Intelligent Automatic Message](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-landing-pages/ai-landing-pages-creating-a-form-and-sending-an-intelligent-automatic-message.md) - [AI Agents](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents.md): Learn a bit about how to configure AI Agents in SprintHub. - [AI Agents - Initial Settings](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-initial-settings.md) - [How to Humanize Your AI Agent: Practical Rules](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/how-to-humanize-your-ai-agent-practical-rules.md) - [AI Agents - Database](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-database.md) - [Smart Scheduling: Integrating Multiple Calendars into an AI Agent](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/smart-scheduling-integrating-multiple-calendars-into-an-ai-agent.md) - [AI Agents - How to Use Restriction by Tag/Class/ID](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-how-to-use-restriction-by-tag-class-id.md): Explaining how to use the "Ignore Tags/Classes/IDs" field in the AI Agents Database. - [AI Agents - Save Data](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-save-data.md): Making the agent save information in the lead data. - [AI Agents - Responding to the Message That Opened the Conversation](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-responding-to-the-message-that-opened-the-conversation.md): How to make the AI agent start the conversation by replying to the lead's last message. - [AI Agents - Generate Images](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-generate-images.md) - [AI Agents - File Analysis](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-file-analysis.md) - [AI Agents - Wait N Seconds for Lead Message](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-wait-n-seconds-for-lead-message.md) - [AI Agents - Active Engagement](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-active-engagement.md): Using the AI agent to "wake up" the lead after a period of inactivity. - [AI Agents - Early Completion](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-early-completion.md): Using the AI agent to end a conversation early and send a farewell message. - [AI Agents - Execute Automations](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-execute-automations.md): Using the AI agent to execute automations intelligently. - [AI Agents - Process Automation](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-execute-automations/ai-agents-process-automation.md) - [AI Agents - Automatically Qualifying Leads with AI](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-execute-automations/ai-agents-automatically-qualifying-leads-with-ai.md): Automating lead qualification with Copilot based on the AI's first-contact responses. - [AI Agents - Creating a Screening AI with Routing to Another AI](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-execute-automations/ai-agents-creating-a-screening-ai-with-routing-to-another-ai.md): Creating a generalist agent that routes the conversation to specialized AIs. - [AI Agents - How to Communicate with CRM via Broadcast](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-execute-automations/ai-agents-how-to-communicate-with-crm-via-broadcast.md): How to execute CRM automations from a broadcast sent by the AI Agent. - [AI Agents - Sending images](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-sending-images.md) - [AI Agents - Sending Files](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-sending-files.md): Customizing the AI Agent to reply with files. - [AI Agents - Activation by Triggers](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-activation-by-triggers.md) - [AI Agents - Integrating Multiple Calendars](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-integrating-multiple-calendars.md) - [AI Agents - Token Limits per Minute (TPM) on Open AI and Google Gemini](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-token-limits-per-minute-tpm-on-open-ai-and-google-gemini.md): In this article, we detail the TPM limits of the latest OpenAI models (such as GPT-5, GPT-5.1, GPT-4.1, GPT-4o, etc.) and Google's (Gemini 2.0 line). - [AI Agents - Creating an AI Employee to Help with Field Sales](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/ai-agents-creating-an-ai-employee-to-help-with-field-sales.md): Field salesperson or salesperson out on the street. Have you ever thought about having an AI Agent that you just send a WhatsApp message to and it starts creating and updating leads for you, creating opportunities, executing automations, et - [Legacy AI Agents - Notice](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice.md) - [ChatGPT Models](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models.md) - [ChatGPT Models - Website and Text](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-models-website-and-text.md) - [ChatGPT Model - Interacting with leads using audio](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-model-interacting-with-leads-using-audio.md) - [ChatGPT Model - Separate audios from the ChatGPT model](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-model-separate-audios-from-the-chatgpt-model.md) - [CHATGPT Models - Summary of interactions with Leads](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-models-summary-of-interactions-with-leads.md) - [AI Agent scheduling Meetings](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/ai-agent-scheduling-meetings.md): See how to use SprintHub AI Agents to schedule meetings and appointments on their own and also integrate with Google Calendar. - [ChatGPT Models - Question and Answer Spreadsheet Format](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/chatgpt-models/chatgpt-models-question-and-answer-spreadsheet-format.md): The currently accepted formats for importing questions and answers are CSV and XLSX, which can be generated with spreadsheet editing software such as Excel. - [Strategies](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies.md) - [Sending Photos by Chatbot with GPT Model Interaction](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/sending-photos-by-chatbot-with-gpt-model-interaction.md) - [How ChatGPT contextualization works](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/how-chatgpt-contextualization-works.md) - [How temperature and the level of contextualization work in ChatGPT](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/how-temperature-and-the-level-of-contextualization-work-in-chatgpt.md) - [Customer Service Personalization with Time Context](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/customer-service-personalization-with-time-context.md) - [Asking AI - A condition that can change the course of your service](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/asking-ai-a-condition-that-can-change-the-course-of-your-service.md) - [Sending Messages Close to the End of the Conversation](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/sending-messages-close-to-the-end-of-the-conversation.md) - [ChatGPT - Allow the model to take control of the conversation to facilitate interaction with the lead](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/chatgpt-allow-the-model-to-take-control-of-the-conversation-to-facilitate-interaction-with-the-lead.md) - [ChatGPT - How to Configure ChatGPT to Respond to the Lead's First Message in SprintHub](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents/legacy-ai-agents-notice/strategies/chatgpt-how-to-configure-chatgpt-to-respond-to-the-leads-first-message-in-sprinthub.md) - [AI Agents (MCP)](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents-mcp.md) - [Configuring the MCP AI Agent - Creating an Agent to Rewarm Leads](https://docs.sprinthub.com/en/topics/artificial-intelligence/ai-agents-mcp/configuring-the-mcp-ai-agent-creating-an-agent-to-rewarm-leads.md) - [API](https://docs.sprinthub.com/en/topics/api.md) - [API - How to register the API key](https://docs.sprinthub.com/en/topics/api/api-how-to-register-the-api-key.md) - [API - API call to create/update Opportunity in CRM](https://docs.sprinthub.com/en/topics/api/api-api-call-to-create-update-opportunity-in-crm.md) - [API - API call to List Opportunities for a Lead](https://docs.sprinthub.com/en/topics/api/api-api-call-to-list-opportunities-for-a-lead.md) - [API - API call to update the Lead's UTMs](https://docs.sprinthub.com/en/topics/api/api-api-call-to-update-the-leads-utms.md) - [API - API call to get a Lead ID](https://docs.sprinthub.com/en/topics/api/api-api-call-to-get-a-lead-id.md) - [API - API call to fetch Service or Lead Files](https://docs.sprinthub.com/en/topics/api/api-api-call-to-fetch-service-or-lead-files.md) - [API - API call to List Lead Conversations](https://docs.sprinthub.com/en/topics/api/api-api-call-to-list-lead-conversations.md) - [API - API call to list Leads and Lead Fields](https://docs.sprinthub.com/en/topics/api/api-api-call-to-list-leads-and-lead-fields.md) - [API - Call to list the instance's leads by searching for a specific field](https://docs.sprinthub.com/en/topics/api/api-api-call-to-list-leads-and-lead-fields/api-call-to-list-the-instances-leads-by-searching-for-a-specific-field.md) - [API - Changing Lead data using any field as a reference](https://docs.sprinthub.com/en/topics/api/api-changing-lead-data-using-any-field-as-a-reference.md) - [API - Creating Lead and Opportunity at the same time](https://docs.sprinthub.com/en/topics/api/api-creating-lead-and-opportunity-at-the-same-time.md) - [API - (Advanced) Advanced Tracking via Tracking Script](https://docs.sprinthub.com/en/topics/api/api-advanced-advanced-tracking-via-tracking-script.md) - [API - HOTMART: Sending abandoned cart event to SprintHub via Make](https://docs.sprinthub.com/en/topics/api/api-hotmart-sending-abandoned-cart-event-to-sprinthub-via-make.md) - [API - Google Sheets - Sending lead data to Google Sheets](https://docs.sprinthub.com/en/topics/api/api-google-sheets-sending-lead-data-to-google-sheets.md): Step-by-step guide on how to send data from SprintHub to a Google Sheets spreadsheet. - [API - Creating a Lead](https://docs.sprinthub.com/en/topics/api/api-creating-a-lead.md): How to create a Lead with data from a request. - [API - Updating Lead fields](https://docs.sprinthub.com/en/topics/api/api-updating-lead-fields.md): How to update a Lead's fields via API. - [API - How to Recover or Delete Archived Leads](https://docs.sprinthub.com/en/topics/api/api-how-to-recover-or-delete-archived-leads.md) - [API - Getting Custom Objects from the Lead](https://docs.sprinthub.com/en/topics/api/api-getting-custom-objects-from-the-lead.md): How to pull the custom objects from a Lead. - [API - How to Create a Custom Object](https://docs.sprinthub.com/en/topics/api/api-how-to-create-a-custom-object.md): How to create Custom Objects dynamically through the Sprinthub API. - [API - How to Relate a Custom Object to a Contact](https://docs.sprinthub.com/en/topics/api/api-how-to-relate-a-custom-object-to-a-contact.md): How to relate an existing Custom Object to a contact. - [API - Getting and modifying Lead tags](https://docs.sprinthub.com/en/topics/api/api-getting-and-modifying-lead-tags.md): How to view, remove, and add a Lead's tags. - [API - GET on Custom Reports](https://docs.sprinthub.com/en/topics/api/api-get-on-custom-reports.md): Using Custom Reports, you can access the data from these reports via API if you want to build these reports in an external system such as PowerBI, for example. - [API - GET on Leads and Opportunities](https://docs.sprinthub.com/en/topics/api/api-get-on-leads-and-opportunities.md) - [How to Schedule a Meeting via API](https://docs.sprinthub.com/en/topics/api/how-to-schedule-a-meeting-via-api.md) - [Sprinthub App](https://docs.sprinthub.com/en/topics/sprinthub-app.md) - [App Overview](https://docs.sprinthub.com/en/topics/sprinthub-app/app-overview.md) - [How to log in to the app](https://docs.sprinthub.com/en/topics/sprinthub-app/how-to-log-in-to-the-app.md) - [App home screen](https://docs.sprinthub.com/en/topics/sprinthub-app/app-home-screen.md) - [Customer Support](https://docs.sprinthub.com/en/topics/sprinthub-app/customer-support.md) - [How to turn off the chatbot through the App](https://docs.sprinthub.com/en/topics/sprinthub-app/customer-support/how-to-turn-off-the-chatbot-through-the-app.md) - [Sending PDFs through the App](https://docs.sprinthub.com/en/topics/sprinthub-app/customer-support/sending-pdfs-through-the-app.md) - [CRM](https://docs.sprinthub.com/en/topics/sprinthub-app/crm.md) - [How to Create an Opportunity in CRM through the Mobile App](https://docs.sprinthub.com/en/topics/sprinthub-app/crm/how-to-create-an-opportunity-in-crm-through-the-mobile-app.md): If you need to register new opportunities in the CRM directly from your mobile phone, this quick guide will help you understand the process in a simple and efficient way. - [Leads (Contacts)](https://docs.sprinthub.com/en/topics/sprinthub-app/leads-contacts.md) - [Creating and Editing Leads through the App](https://docs.sprinthub.com/en/topics/sprinthub-app/leads-contacts/creating-and-editing-leads-through-the-app.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.sprinthub.com/en/topics.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.