# Convert

- [Chatbot](/en/topics/convert/chatbot.md)
- [Chatbot - Tutorial Videos](/en/topics/convert/chatbot/chatbot-tutorial-videos.md)
- [Chatbot - First Steps](/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-first-steps.md): How to create an initial screening chatbot to automatically transfer support cases.
- [Chatbot - Block Overview](/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-block-overview.md)
- [Chatbot and Automation Flow - Exit Switch Block](/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-and-automation-flow-exit-switch-block.md)
- [Chatbot - Outside Business Hours](/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-outside-business-hours.md)
- [Chatbot - Using CHATBOT to make API calls with Integrated Webhooks](/en/topics/convert/chatbot/chatbot-tutorial-videos/chatbot-using-chatbot-to-make-api-calls-with-integrated-webhooks.md)
- [Chatbot - Initial Settings](/en/topics/convert/chatbot/chatbot-initial-settings.md)
- [Chatbot - New Visual](/en/topics/convert/chatbot/chatbot-initial-settings/chatbot-new-visual.md)
- [Chatbot - Block Modifications](/en/topics/convert/chatbot/chatbot-initial-settings/chatbot-block-modifications.md)
- [Chatbot - Unarchive Leads](/en/topics/convert/chatbot/chatbot-initial-settings/chatbot-unarchive-leads.md)
- [Chatbot - Common Questions](/en/topics/convert/chatbot/chatbot-common-questions.md)
- [Chatbot – Support Roulette](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-support-roulette.md)
- [Chatbot - Using observers](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-observers.md)
- [Chatbot - Block Cloning](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-block-cloning.md)
- [Chatbot - How to use WhatsApp API Templates](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-use-whatsapp-api-templates.md)
- [Chatbot - Sending an Interactive Instagram Template](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-sending-an-interactive-instagram-template.md)
- [Chatbot - Saving numerical response as text type](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-saving-numerical-response-as-text-type.md)
- [Chatbot – How to Use Default Value and Real Value in the Question Block](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-use-default-value-and-real-value-in-the-question-block.md)
- [Chatbot - How to send media](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-how-to-send-media.md)
- [Chatbot – Expected Response Setup for Media](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-expected-response-setup-for-media.md)
- [Chatbot - Using AI Agents](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-ai-agents.md)
- [Chatbot - Transferring to a human agent with ChatGPT](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-transferring-to-a-human-agent-with-chatgpt.md): How to use the early exit condition to transfer a support case.
- [Chatbot - Skip action block](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-skip-action-block.md)
- [Chatbot - Holidays](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-holidays.md)
- [Chatbot - Using the condition "The support channel is"](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-the-condition-the-support-channel-is.md)
- [Chatbot – Support Transfer Notification with Time Rules](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-support-transfer-notification-with-time-rules.md)
- [Chatbot - Condition Block Exit Logic: When "No" is the Positive Exit](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-condition-block-exit-logic-when-no-is-the-positive-exit.md): In flow/chatbot automation, the condition block is responsible for directing leads based on defined rules. But what if we want the positive exit to happen when something does not occur?
- [Chatbot - Starting Support with Another WhatsApp Account](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-starting-support-with-another-whatsapp-account.md)
- [Chatbot – Creating Opportunity in CRM](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-creating-opportunity-in-crm.md)
- [How to Create Opportunities with CRM Custom Fields](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-creating-opportunity-in-crm/how-to-create-opportunities-with-crm-custom-fields.md)
- [Chatbot - Using the Copilot Token](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-the-copilot-token.md): How to use the {copilot=...} token to configure smart AI responses based on prompt and dynamic fields.
- [Chatbot - Using Public Calendar Token](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-using-public-calendar-token.md)
- [Chatbot - Follow up](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-follow-up.md)
- [Chatbot - Identification using Lead Field](/en/topics/convert/chatbot/chatbot-common-questions/chatbot-identification-using-lead-field.md)
- [Live Chat](/en/topics/convert/live-chat.md)
- [Live Chat - Added to a Sprinthub Landing Page](/en/topics/convert/live-chat/live-chat-added-to-a-sprinthub-landing-page.md): How to add the support widget to a landing page within Sprinthub.
- [Tracked Files](/en/topics/convert/tracked-files.md)
- [Tracked Files - How to create and edit](/en/topics/convert/tracked-files/tracked-files-how-to-create-and-edit.md): Create files that will be distributed to your Leads through downloads, forms, emails, and landing pages.
- [Tracked Files - Problems with WhatsApp Clicks](/en/topics/convert/tracked-files/tracked-files-problems-with-whatsapp-clicks.md): This article addresses the reason behind this problem and offers practical solutions to ensure your tracked links are delivered effectively.
- [Pop-up](/en/topics/convert/pop-up.md): In SprintHub you can create your Pop-ups to draw users' attention to important information or specific content on a website or app.
- [Pop-up - Integration with External Site](/en/topics/convert/pop-up/pop-up-integration-with-external-site.md): In SprintHub you can use the Pop-up within the External Site, so you can manage all your support and close your sales in one place.
- [Pop-up - Integrate into SprintHub LP](/en/topics/convert/pop-up/pop-up-integrate-into-sprinthub-lp.md)
- [Forms](/en/topics/convert/forms.md)
- [Forms - Tutorial Videos](/en/topics/convert/forms/forms-tutorial-videos.md)
- [Forms - Creating Won Opportunities in an Event](/en/topics/convert/forms/forms-tutorial-videos/forms-creating-won-opportunities-in-an-event.md)
- [Saving Form Data as a Comment on the Opportunity in CRM](/en/topics/convert/forms/forms-tutorial-videos/saving-form-data-as-a-comment-on-the-opportunity-in-crm.md)
- [Forms - How to Create Opportunities for Different Owners](/en/topics/convert/forms/forms-tutorial-videos/forms-how-to-create-opportunities-for-different-owners.md)
- [Form - Default value of a custom field](/en/topics/convert/forms/forms-tutorial-videos/form-default-value-of-a-custom-field.md)
- [Forms - Creating a Form to capture Leads](/en/topics/convert/forms/forms-tutorial-videos/forms-creating-a-form-to-capture-leads.md)
- [Forms - Form Creation - Template](/en/topics/convert/forms/forms-tutorial-videos/forms-form-creation-template.md)
- [Forms - Initial Settings](/en/topics/convert/forms/forms-initial-settings.md)
- [Forms - Form Creation](/en/topics/convert/forms/forms-initial-settings/forms-form-creation.md): With SprintHub forms, you can create personalized and interactive surveys to gather feedback from different audiences. You analyze the results in real time and make data-driven decisions.
- [Forms - Creating a Column Layout Form](/en/topics/convert/forms/forms-initial-settings/forms-creating-a-column-layout-form.md)
- [Forms - Creating Actions](/en/topics/convert/forms/forms-initial-settings/forms-creating-actions.md)
- [Forms - Create Access Link for a Form](/en/topics/convert/forms/forms-initial-settings/forms-create-access-link-for-a-form.md): You have the option to generate a direct link to your form, speeding up distribution.
- [Forms - Inserting forms created in SH into external websites](/en/topics/convert/forms/forms-initial-settings/forms-inserting-forms-created-in-sh-into-external-websites.md)
- [Forms - Common Questions](/en/topics/convert/forms/forms-common-questions.md)
- [Forms - Strategies for Affiliate Registration and Management](/en/topics/convert/forms/forms-common-questions/forms-strategies-for-affiliate-registration-and-management.md)
- [Forms - Unarchive Leads](/en/topics/convert/forms/forms-common-questions/forms-unarchive-leads.md)
- [Forms - Numeric keypad in the WhatsApp field](/en/topics/convert/forms/forms-common-questions/forms-numeric-keypad-in-the-whatsapp-field.md)
- [Forms - Storing form responses in a custom object](/en/topics/convert/forms/forms-common-questions/forms-storing-form-responses-in-a-custom-object.md)
- [Forms - Saving files directly in the Lead field](/en/topics/convert/forms/forms-common-questions/forms-saving-files-directly-in-the-lead-field.md)
- [Forms - How to duplicate a form](/en/topics/convert/forms/forms-common-questions/forms-how-to-duplicate-a-form.md): To duplicate a form, follow the steps below:
- [Forms - How to create responsive fields in forms](/en/topics/convert/forms/forms-common-questions/forms-how-to-create-responsive-fields-in-forms.md): One way to improve the user experience is to create responsive fields in your forms, as they adapt to the screen size and make viewing easier.
- [Forms - How to Use Selection Fields and Checkboxes](/en/topics/convert/forms/forms-common-questions/forms-how-to-use-selection-fields-and-checkboxes.md)
- [Forms - How to Use the ZIP Code Field](/en/topics/convert/forms/forms-common-questions/forms-how-to-use-the-zip-code-field.md)
- [Forms - Integrating Form with Wordpress and Elementor](/en/topics/convert/forms/forms-common-questions/forms-integrating-form-with-wordpress-and-elementor.md)
- [Forms - The number is not a valid WhatsApp number](/en/topics/convert/forms/forms-common-questions/forms-the-number-is-not-a-valid-whatsapp-number.md)
- [Forms - How to Use Lead Tokens in Redirect Links](/en/topics/convert/forms/forms-common-questions/forms-how-to-use-lead-tokens-in-redirect-links.md)
- [URL Shorteners](/en/topics/convert/url-shorteners.md): Create shortened, tracked links with your domain for any URL on the web.
- [URL Shortener - Instagram](/en/topics/convert/url-shorteners/url-shortener-instagram.md)
- [URL Shortener - WhatsApp](/en/topics/convert/url-shorteners/url-shortener-whatsapp.md)
- [URL Shortener - Strategy for Sending Dynamic Links in Message Sequences](/en/topics/convert/url-shorteners/url-shortener-strategy-for-sending-dynamic-links-in-message-sequences.md)
- [URL Shorteners - How to use the shortened link in the page's WhatsApp button](/en/topics/convert/url-shorteners/url-shorteners-how-to-use-the-shortened-link-in-the-pages-whatsapp-button.md)
- [URL Shortener - Public Calendar Roulette](/en/topics/convert/url-shorteners/url-shortener-public-calendar-roulette.md)
- [URL Shortener: Is it possible to add tracking tags?](/en/topics/convert/url-shorteners/url-shortener-is-it-possible-to-add-tracking-tags.md)