> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions.md).

# SAC 360° - Common Questions

- [SAC 360° - WhatsApp](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp.md)
- [SAC 360º - WhatsApp Disconnected!](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-whatsapp-disconnected.md)
- [SAC 360º - Account not found](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-account-not-found.md)
- [SAC 360º - Why doesn't the Contact photo appear in WhatsApp channel messages?](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-why-doesnt-the-contact-photo-appear-in-whatsapp-channel-messages.md)
- [SAC 360º - Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot.md)
- [SAC 360º - Activating Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot/sac-360o-activating-copilot.md): In this article, we will learn how to enable Copilot in SAC 360º, making the most of the Artificial Intelligence features available on the SprintHub platform.
- [SAC 360º - Copilot: Performing Tasks](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot/sac-360o-copilot-performing-tasks.md)
- [SAC 360º - WhatsApp Groups in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-whatsapp-groups-in-sprinthub.md)
- [SAC 360º - Receive Messages from WhatsApp Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-whatsapp-groups-in-sprinthub/sac-360o-receive-messages-from-whatsapp-groups.md)
- [360º Customer Support - Creating an Opportunity from a Service Case](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/360o-customer-support-creating-an-opportunity-from-a-service-case.md)
- [SAC 360° - Returning a Service to the Queue](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-returning-a-service-to-the-queue.md)
- [SAC 360° - Basic Message Edits](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-basic-message-edits.md)
- [SAC 360° - Enabling and disabling Chatbot manually](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-enabling-and-disabling-chatbot-manually.md)
- [360º Customer Support - Manually Enabling and Disabling the AI Agent](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/360o-customer-support-manually-enabling-and-disabling-the-ai-agent.md)
- [SAC 360º - How to locate services in List and Kanban views](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-locate-services-in-list-and-kanban-views.md)
- [SAC 360º - Difference between the names](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-difference-between-the-names.md)
- [SAC 360º - How to add tags to the Contact in the SprintHub service window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-add-tags-to-the-contact-in-the-sprinthub-service-window.md)
- [SAC 360º - Action Bar](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-action-bar.md)
- [SAC 360º - Blocked Contacts](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-blocked-contacts.md)
- [SAC 360º - Ignored Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-ignored-groups.md)
- [SAC 360º - How to Create a New Support Case with a Different WhatsApp Number](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-create-a-new-support-case-with-a-different-whatsapp-number.md)
- [SAC 360º - Transferring Support Case - Lunch Break](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-transferring-support-case-lunch-break.md)
- [SAC 360º - Triggers for "The lead sent a message"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-triggers-for-the-lead-sent-a-message.md)
- [SAC 360° - Support after 24h](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-support-after-24h.md)
- [SAC 360º - Merging Support Cases from Different Channels](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-merging-support-cases-from-different-channels.md)
- [SAC 360º - How to configure Lead Access Permissions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-configure-lead-access-permissions.md)


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