# SAC 360° - Common Questions

- [SAC 360º - Difference between the names](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-difference-between-the-names.md)
- [SAC 360º - How to Configure a Timer](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-configure-a-timer.md)
- [SAC 360º - WhatsApp Groups in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-whatsapp-groups-in-sprinthub.md)
- [SAC 360º - Receiving Messages from WhatsApp Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-whatsapp-groups-in-sprinthub/sac-360o-receiving-messages-from-whatsapp-groups.md)
- [SAC 360° - WhatsApp](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp.md)
- [SAC 360º - WhatsApp Disconnected!](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-whatsapp-disconnected.md)
- [SAC 360º - Problems sending messages after changing the WhatsApp account](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-problems-sending-messages-after-changing-the-whatsapp-account.md)
- [SAC 360º - Why doesn't the Contact photo appear in WhatsApp channel messages?](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-why-doesnt-the-contact-photo-appear-in-whatsapp-channel-messages.md): A common question among SprintHub users is: "Why doesn't the lead's photo appear when I send messages via WhatsApp?" In this article, we will clarify this issue and explain the reason behind it
- [SAC 360º - Lead Fields](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-lead-fields.md)
- [SAC 360º - How to insert tags into the contact in the SprintHub service window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-lead-fields/sac-360o-how-to-insert-tags-into-the-contact-in-the-sprinthub-service-window.md)
- [SAC 360º - Relate Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-relate-ticket.md)
- [SAC 360° - Removing the Lead's Relationship with the Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-relate-ticket/sac-360-removing-the-leads-relationship-with-the-ticket.md): If errors occur when establishing the relationship with a lead, you can remove this link. Or, if there is a need to undo the relationship for some other reason.
- [SAC 360º  - Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot.md)
- [SAC 360º - Activating Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot/sac-360o-activating-copilot.md): In this article, we will learn how to activate Copilot in SAC 360º, making the most of the Artificial Intelligence features available in the SprintHub platform.
- [SAC 360º - Copilot: Perform Tasks](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot/sac-360o-copilot-perform-tasks.md)
- [SAC 360º - Placing Tickets from an Owner into a Department](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-placing-tickets-from-an-owner-into-a-department.md)
- [SAC 360º - Action Bar](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-action-bar.md)
- [SAC 360º - Blocked Contacts](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-blocked-contacts.md)
- [SAC 360º - Ignored Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-ignored-groups.md)
- [SAC 360º - How to Create a New Ticket with a Different WhatsApp Number](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-create-a-new-ticket-with-a-different-whatsapp-number.md)
- [SAC 360º - Transferring Ticket - Lunch Break](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-transferring-ticket-lunch-break.md)
- [SAC 360º - Triggers of "the lead sent a message"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-triggers-of-the-lead-sent-a-message.md)
- [SAC 360° - Support after 24h](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-support-after-24h.md)
- [SAC 360º - Merging Tickets from Different Channels](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-merging-tickets-from-different-channels.md)
- [SAC 360º - How to configure Lead Access Permissions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-configure-lead-access-permissions.md)
- [SAC 360º - How to Configure and Manage Meetings](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-configure-and-manage-meetings.md)


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