> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions.md).

# SAC 360° - Common Questions

- [SAC 360° - WhatsApp](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp.md)
- [SAC 360° - WhatsApp Disconnected!](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360-whatsapp-disconnected.md)
- [SAC 360° - Account not found](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360-account-not-found.md)
- [SAC 360° - Why doesn't the Contact photo appear in WhatsApp channel messages?](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360-why-doesnt-the-contact-photo-appear-in-whatsapp-channel-messages.md)
- [SAC 360° - Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-copilot.md)
- [SAC 360° - Activating Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-copilot/sac-360-activating-copilot.md): In this article, we will learn how to activate Copilot in SAC 360°, taking full advantage of the Artificial Intelligence resources available on the SprintHub platform.
- [SAC 360° - Copilot: Perform Tasks](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-copilot/sac-360-copilot-perform-tasks.md)
- [SAC 360° - WhatsApp Groups in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp-groups-in-sprinthub.md)
- [SAC 360° - Receive Messages from WhatsApp Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp-groups-in-sprinthub/sac-360-receive-messages-from-whatsapp-groups.md)
- [SAC 360° - Creating an Opportunity from Support](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-creating-an-opportunity-from-support.md)
- [SAC 360° - Returning a Ticket to the Queue](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-returning-a-ticket-to-the-queue.md)
- [SAC 360° - Basic Message Edits](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-basic-message-edits.md)
- [SAC 360° - Turning Chatbot On and Off Manually](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-turning-chatbot-on-and-off-manually.md)
- [SAC 360° - Manually Enabling and Disabling AI Agent](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-manually-enabling-and-disabling-ai-agent.md)
- [SAC 360° - How to locate tickets in List and Kanban views](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-locate-tickets-in-list-and-kanban-views.md)
- [SAC 360° - Difference between the names](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-difference-between-the-names.md)
- [SAC 360° - How to insert tags into the Contact in the SprintHub support window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-insert-tags-into-the-contact-in-the-sprinthub-support-window.md)
- [SAC 360° - Action Bar](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-action-bar.md)
- [SAC 360° - Blocked Contacts](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-blocked-contacts.md)
- [SAC 360° - Ignored Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-ignored-groups.md)
- [SAC 360° - How to Create a New Support Ticket with a Different WhatsApp Number](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-create-a-new-support-ticket-with-a-different-whatsapp-number.md)
- [SAC 360° - Transferring a Support Ticket - Lunch Break](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-transferring-a-support-ticket-lunch-break.md)
- [SAC 360° - Triggers for "The lead sent a message"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-triggers-for-the-lead-sent-a-message.md)
- [SAC 360° - Support After 24h](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-support-after-24h.md)
- [SAC 360° - Merging Support Tickets from Different Channels](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-merging-support-tickets-from-different-channels.md)
- [SAC 360° - How to Configure Lead Access Permissions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-configure-lead-access-permissions.md)


---

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