SprintHub - Base de Conhecimento
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SprintHub - Base de Conhecimento
  • Welcome to our Knowledge Base
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    • Initial Settings
    • Tracking Script
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      • SAC 360°
        • SAC 360° - Get to know our SAC 360° for Omnichannel Service
        • SAC 360° - Initial Settings
        • SAC 360° - Tutorial Videos
        • SAC 360º - Automations
          • SAC 360° Automation - Notify an employee
          • SAC 360° Automation - Communication between SAC and CRM
            • SAC 360º Automation - Creating Opportunities in CRM from Service Status
            • SAC 360° Automation - Create Opportunity when Lead sends a specific message
          • SAC 360º Automation - Transferring Ticket
          • SAC 360º Automation – 24h follow-up to avoid missing the WhatsApp window
          • SAC 360º Automation - Ticket Roulette + WhatsApp Send to Employees
          • SAC 360º Automation - Start or Stop the AI Agents
          • SAC 360º Automation - Feature: Time Limiter
          • SAC 360º Automation - Start Tickets in Bulk with "Waiting" Status
          • SAC 360° Automation - Closing Tickets
          • SAC 360° Automation - Deleting Tickets
          • SAC 360° Automation - Action when resolving a ticket
          • SAC 360º Automation - Continuing an Ongoing Ticket
          • SAC 360° Automation - Activate Chatbot when lead sends a keyword
          • SAC 360° Automation - View available to all agents
          • SAC 360° Automation - Bulk Message Sending with "Wait" in SAC 360°
          • SAC 360º Automation - Sending Messages After Ticket Closure
          • SAC 360º Automation – Out-of-Office Message Outside Business Hours
          • SAC 360° Automation - Condition "The author of the last message is"
          • SAC 360° Automation – Return ticket to the same owner
          • SAC 360º Automation - Identifying Leads who interact with the ad with Tag and Segment
          • SAC 360º Automation - Checking Lead Tag with 'Invert Condition'
          • SAC 360º Automation - Creating Tickets on Multiple Numbers with Chatbots
          • SAC 360º Automation - Triggering Webhooks When Updating Fields with AI
          • SAC 360º Automation – How to Create Opportunities in CRM from Tags
          • SAC 360º Automation – Setting the Condition: Lead Source is
          • SAC 360º Automation – Automatic notification about the service ticket
          • SAC 360º Automation – Tag Leads when Closing a Ticket
          • SAC 360º Automation - Saving the Date of the Last Ticket
          • SAC 360º Automations – Chatbot does not activate with WhatsApp call logs
          • SAC 360º - How to send a public calendar link to the Lead using tokens
          • SAC 360º - Automations - How to change the stage with the owner
        • SAC 360° - FILTERS
        • SAC 360° - Common Questions
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For the complete documentation index, see llms.txt. This page is also available as Markdown.
  1. TOPICS
  2. General
  3. SAC 360°
  4. SAC 360º - Automations

SAC 360° Automation - Communication between SAC and CRM

SAC 360º Automation - Creating Opportunities in CRM from Service StatusSAC 360° Automation - Create Opportunity when Lead sends a specific message
PreviousSAC 360° Automation - Notify an employee when a new lead entersNextSAC 360º Automation - Creating Opportunities in CRM from Service Status

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