> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general.md).

# General

- [Contacts](https://docs.sprinthub.com/en/topics/general/contacts.md)
- [Leads - Filter](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter.md)
- [Contacts - How to Filter Leads with Created Opportunities](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter/contacts-how-to-filter-leads-with-created-opportunities.md): Using this simple process, it is possible to segment Leads efficiently, identifying which ones have created opportunities. If you have any questions, check out the explanatory video we prepared.
- [Contacts - How to filter Contact (Leads) by Tags](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter/contacts-how-to-filter-contact-leads-by-tags.md)
- [Leads - Common Questions](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions.md)
- [Contacts - Overview and Detailed Information](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-overview-and-detailed-information.md)
- [Contacts - Creating Contacts Manually](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-creating-contacts-manually.md)
- [Contacts - How to Import a Spreadsheet](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-import-a-spreadsheet.md): By importing potential Leads, you can perform a massive input of information into the system, saving time and making it easier to manage and work with these contacts.
- [Contacts - How to Set Up the Template File for Editing in Microsoft Excel](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-import-a-spreadsheet/contacts-how-to-set-up-the-template-file-for-editing-in-microsoft-excel.md)
- [Contacts - How to Import Data into Multiple Selection Fields](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-import-a-spreadsheet/contacts-how-to-import-data-into-multiple-selection-fields.md)
- [Contacts - How to Export](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-export.md)
- [Contacts - Edits](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits.md)
- [Contacts - Modify Data: How to change information via Automation](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-modify-data-how-to-change-information-via-automation.md)
- [Contacts - Modify Data: How to include the country code via Automation](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-modify-data-how-to-change-information-via-automation/contacts-modify-data-how-to-include-the-country-code-via-automation.md)
- [Contacts - How to Add and Remove Tags](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-how-to-add-and-remove-tags.md)
- [Contacts - How to link a Company to a Contact](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-how-to-link-a-company-to-a-contact.md)
- [Contacts - WhatsApp Field - How to enter the WhatsApp number manually](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-whatsapp-field-how-to-enter-the-whatsapp-number-manually.md)
- [Contact History Now Shows Access Permission Changes](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contact-history-now-shows-access-permission-changes.md)
- [Contacts - How to Archive](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-archive.md)
- [Anonymous Contacts - What are they and how to view them?](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/anonymous-contacts-what-are-they-and-how-to-view-them.md)
- [Anonymous Contacts - Deleting or Archiving](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/anonymous-contacts-what-are-they-and-how-to-view-them/anonymous-contacts-deleting-or-archiving.md)
- [Contacts - Contact files](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-contact-files.md)
- [Contacts - Token Tester](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-token-tester.md)
- [Contacts - Bulk Actions](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-bulk-actions.md)
- [Contacts - How to Create a Service Manually for a Contact](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-create-a-service-manually-for-a-contact.md)
- [Contacts - Instructions for Manual Call Logging](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-instructions-for-manual-call-logging.md)
- [Contacts - Merge Leads and Resolve Data Conflicts](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-merge-leads-and-resolve-data-conflicts.md)
- [Contacts - How to merge leads that have no conflicts](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-merge-leads-and-resolve-data-conflicts/contacts-how-to-merge-leads-that-have-no-conflicts.md)
- [Contacts - How to Create Tasks](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-create-tasks.md)
- [Contacts - How to Set Up and Manage Meetings](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-set-up-and-manage-meetings.md)
- [Contacts - Communication Statistics](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-communication-statistics.md)
- [Contacts - Lead Scoring](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-lead-scoring.md)
- [Contacts - Add to “Do Not Contact”](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-add-to-do-not-contact.md)
- [Contacts - Nurture Contacts with AI](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-nurture-contacts-with-ai.md)
- [Companies](https://docs.sprinthub.com/en/topics/general/companies.md): In SprintHub, you can add the companies you serve, simplifying customer management in an organized and efficient way.
- [Spreadsheet import - Companies](https://docs.sprinthub.com/en/topics/general/companies/spreadsheet-import-companies.md): Learn how to correctly import your spreadsheet in the Companies tab, following column mapping and creating custom fields when necessary.
- [SAC 360°](https://docs.sprinthub.com/en/topics/general/sac-360.md)
- [SAC 360° - Get to know our SAC 360° for omnichannel service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-get-to-know-our-sac-360-for-omnichannel-service.md): Serve your customers wherever they want.
- [SAC 360° - Initial Settings](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings.md)
- [SAC 360º - Creating and Configuring Funnels / Pipelines](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-creating-and-configuring-funnels-pipelines.md)
- [SAC 360º - Configure visibility of Fields and Sections](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-configure-visibility-of-fields-and-sections.md)
- [SAC 360° - Creating a Service Manually](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-creating-a-service-manually.md)
- [SAC 360° - Quick Replies](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-quick-replies.md)
- [SAC 360° - Delay Alert](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-delay-alert.md)
- [SAC 360° - Dashboard and Reports](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-dashboard-and-reports.md)
- [SAC 360º - How to Configure and Manage Meetings](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-how-to-configure-and-manage-meetings.md)
- [SAC 360° - Searching Messages](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-searching-messages.md)
- [SAC 360° - Finished and Archived Services](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-finished-and-archived-services.md)
- [SAC 360° - Scheduling Messages in the Service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-scheduling-messages-in-the-service.md)
- [SAC 360° - Adding Notes to the Service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-adding-notes-to-the-service.md)
- [SAC 360º - AI Analysis - Evaluating services automatically and intelligently](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360o-ai-analysis-evaluating-services-automatically-and-intelligently.md)
- [SAC 360° - Tutorial Videos](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos.md)
- [SAC  Wheel - No Lead/Service Restrictions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-wheel-no-lead-service-restrictions.md)
- [SAC 360 - Service and Opportunity Restriction Automation](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-service-and-opportunity-restriction-automation.md)
- [SAC 360 - Restricting Visibility When Transferring Service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-restricting-visibility-when-transferring-service.md)
- [SAC 360 - Closing Services After a Period](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-closing-services-after-a-period.md)
- [SAC 360° - Configuring default permissions and departments for SAC](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-configuring-default-permissions-and-departments-for-sac.md)
- [SAC 360° Automation - Starting Service always for the same Attendant/Salesperson in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-starting-service-always-for-the-same-attendant-salesperson-in-sprinthub.md)
- [SAC 360° Automation - Closing leads that already have an opportunity](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-closing-leads-that-already-have-an-opportunity.md)
- [SAC 360° Automation - Separate services by WhatsApp numbers](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-separate-services-by-whatsapp-numbers.md)
- [SAC 360º - Automations](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations.md)
- [SAC 360° Automation - Notify an employee](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-notify-an-employee.md)
- [SAC 360° Automation - Alerting the Attendant that there is a Service waiting for too long](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-notify-an-employee/sac-360-automation-alerting-the-attendant-that-there-is-a-service-waiting-for-too-long.md)
- [SAC 360° Automation – Notify an employee when a new lead comes in](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-notify-an-employee/sac-360-automation-notify-an-employee-when-a-new-lead-comes-in.md)
- [SAC 360° Automation - Communication between SAC and CRM](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-communication-between-sac-and-crm.md)
- [SAC 360º Automation - Creating Opportunities in CRM from Service Status](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-communication-between-sac-and-crm/sac-360o-automation-creating-opportunities-in-crm-from-service-status.md)
- [SAC 360° Automation - Create Opportunity when Lead sends a specific message](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-communication-between-sac-and-crm/sac-360-automation-create-opportunity-when-lead-sends-a-specific-message.md)
- [SAC 360º Automation - Transferring Service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-transferring-service.md)
- [SAC 360° - Service Transfer](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-transferring-service/sac-360-service-transfer.md): In SprintHub, it is possible to transfer services, allowing the centralization of sales, support, and other areas, resulting in greater efficiency in both service and the team.
- [SAC 360º Automation — Service Transfer Due to Attendant Inactivity](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-transferring-service/sac-360o-automation-service-transfer-due-to-attendant-inactivity.md)
- [SAC 360° Automation - Changing the Owner by Lead when transferring](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-transferring-service/sac-360-automation-changing-the-owner-by-lead-when-transferring.md): In this article, we will explore how to create an automation that, when transferring the service, changes the owner by lead, using SprintHub's features.
- [SAC 360º Automation – 24h follow-up to avoid missing the WhatsApp window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-24h-follow-up-to-avoid-missing-the-whatsapp-window.md)
- [SAC 360º Automation - Service Wheel + Sending WhatsApp to Employees](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-service-wheel-+-sending-whatsapp-to-employees.md)
- [SAC 360º Automation - Start or Stop AI Agents](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-start-or-stop-ai-agents.md)
- [SAC 360º Automation - Function: Time Limiter](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-function-time-limiter.md)
- [SAC 360º Automation - Start Services in Bulk with Status “Waiting”](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-start-services-in-bulk-with-status-waiting.md)
- [SAC 360° Automation - Closing Services](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-closing-services.md)
- [SAC 360° Automation - Deleting Services](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-deleting-services.md)
- [SAC 360° Automation - Action when resolving service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-action-when-resolving-service.md): How to build an automation that occurs when resolving a service. For this example, the Leads will be added to a segment.
- [SAC 360º Automation - Continuation of Ongoing Service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-continuation-of-ongoing-service.md)
- [SAC 360° Automation - Activate Chatbot when lead sends a keyword](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-activate-chatbot-when-lead-sends-a-keyword.md)
- [SAC 360° Automation - View available to all attendants](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-view-available-to-all-attendants.md)
- [SAC 360° Automation - Bulk Message Sending with "Wait" in SAC 360°](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-bulk-message-sending-with-wait-in-sac-360.md)
- [SAC 360º Automation - Sending Messages After Service Completion](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-sending-messages-after-service-completion.md)
- [SAC 360º Automation – Out-of-hours Absence Message](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-out-of-hours-absence-message.md)
- [SAC 360° Automation - Condition "The author of the last message is"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-condition-the-author-of-the-last-message-is.md)
- [SAC 360° Automation – Return service to the same owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360-automation-return-service-to-the-same-owner.md)
- [SAC 360º Automation - Identifying Leads that interact with the ad with Tag and Segment](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-identifying-leads-that-interact-with-the-ad-with-tag-and-segment.md)
- [SAC 360º Automation - Lead Tag Verification with 'Invert Condition'](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-lead-tag-verification-with-invert-condition.md): How to check whether the lead does not have a specific tag with the "Invert Condition" option; this approach can also be applied to CRM automations, Automation Flow conditions, and Chatbot.
- [SAC 360º Automation - Creating Services on Multiple Numbers with Chatbots](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-creating-services-on-multiple-numbers-with-chatbots.md)
- [SAC 360º Automation - Triggering Webhooks When Updating Fields with AI](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-triggering-webhooks-when-updating-fields-with-ai.md): Using the trigger 'A lead field is updated' to identify the change in a custom field by an AI agent.
- [SAC 360º Automation – How to Create Opportunities in CRM from Tags](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-how-to-create-opportunities-in-crm-from-tags.md)
- [SAC 360º Automation – Setting the Condition: Lead Source is](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-setting-the-condition-lead-source-is.md)
- [SAC 360º Automation – Automatic notification about the service ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-automatic-notification-about-the-service-ticket.md)
- [SAC 360º Automation – Tag Leads when Closing a Service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-tag-leads-when-closing-a-service.md)
- [SAC 360º Automation - Saving the Date of the Last Service](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automation-saving-the-date-of-the-last-service.md)
- [SAC 360º - Automations – Chatbot not activating with WhatsApp call logs](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automations-chatbot-not-activating-with-whatsapp-call-logs.md)
- [SAC 360º - How to send a public calendar link to the Lead using tokens](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-how-to-send-a-public-calendar-link-to-the-lead-using-tokens.md): You want your lead to have access to your public calendar so they can schedule meetings with you, but you want to do this in an automated way.
- [SAC 360º - Automations - How to change the stage with the owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360o-automations/sac-360o-automations-how-to-change-the-stage-with-the-owner.md): SAC 360º is a powerful tool for managing and automating customer service. One of the most useful features is the ability to automate changing the stage of a service in the kan
- [SAC 360° - FILTERS](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters.md)
- [360º Customer Support - Advanced Filters](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/360o-customer-support-advanced-filters.md)
- [360º Customer Support - Filters - By Accounts](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/360o-customer-support-filters-by-accounts.md)
- [SAC 360º - Filters - By Platforms](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-by-platforms.md)
- [SAC 360º - Filters - By Department](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-by-department.md)
- [SAC 360º - Filters - By Owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-by-owner.md)
- [SAC 360º - Filters - By Period](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-by-period.md)
- [SAC 360º - Filters - By Stages](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-by-stages.md)
- [360º Customer Support - Filters - Tags](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/360o-customer-support-filters-tags.md)
- [SAC 360º - Filters - Advanced](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-advanced.md)
- [SAC 360º - Filters - Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-groups.md)
- [SAC 360º - Filters - Service Order Customization](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360o-filters-service-order-customization.md)
- [SAC 360° - Common Questions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions.md)
- [SAC 360° - WhatsApp](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp.md)
- [SAC 360º - WhatsApp Disconnected!](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-whatsapp-disconnected.md)
- [SAC 360º - Account not found](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-account-not-found.md)
- [SAC 360º - Why doesn't the Contact photo appear in WhatsApp channel messages?](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360o-why-doesnt-the-contact-photo-appear-in-whatsapp-channel-messages.md)
- [SAC 360º - Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot.md)
- [SAC 360º - Activating Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot/sac-360o-activating-copilot.md): In this article, we will learn how to enable Copilot in SAC 360º, making the most of the Artificial Intelligence features available on the SprintHub platform.
- [SAC 360º - Copilot: Performing Tasks](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-copilot/sac-360o-copilot-performing-tasks.md)
- [SAC 360º - WhatsApp Groups in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-whatsapp-groups-in-sprinthub.md)
- [SAC 360º - Receive Messages from WhatsApp Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-whatsapp-groups-in-sprinthub/sac-360o-receive-messages-from-whatsapp-groups.md)
- [360º Customer Support - Creating an Opportunity from a Service Case](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/360o-customer-support-creating-an-opportunity-from-a-service-case.md)
- [SAC 360° - Returning a Service to the Queue](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-returning-a-service-to-the-queue.md)
- [SAC 360° - Basic Message Edits](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-basic-message-edits.md)
- [SAC 360° - Enabling and disabling Chatbot manually](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-enabling-and-disabling-chatbot-manually.md)
- [360º Customer Support - Manually Enabling and Disabling the AI Agent](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/360o-customer-support-manually-enabling-and-disabling-the-ai-agent.md)
- [SAC 360º - How to locate services in List and Kanban views](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-locate-services-in-list-and-kanban-views.md)
- [SAC 360º - Difference between the names](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-difference-between-the-names.md)
- [SAC 360º - How to add tags to the Contact in the SprintHub service window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-add-tags-to-the-contact-in-the-sprinthub-service-window.md)
- [SAC 360º - Action Bar](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-action-bar.md)
- [SAC 360º - Blocked Contacts](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-blocked-contacts.md)
- [SAC 360º - Ignored Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-ignored-groups.md)
- [SAC 360º - How to Create a New Support Case with a Different WhatsApp Number](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-create-a-new-support-case-with-a-different-whatsapp-number.md)
- [SAC 360º - Transferring Support Case - Lunch Break](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-transferring-support-case-lunch-break.md)
- [SAC 360º - Triggers for "The lead sent a message"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-triggers-for-the-lead-sent-a-message.md)
- [SAC 360° - Support after 24h](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-support-after-24h.md)
- [SAC 360º - Merging Support Cases from Different Channels](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-merging-support-cases-from-different-channels.md)
- [SAC 360º - How to configure Lead Access Permissions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360o-how-to-configure-lead-access-permissions.md)
- [CRM](https://docs.sprinthub.com/en/topics/general/crm.md)
- [CRM - Initial Settings](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings.md)
- [CRM - How to configure](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-configure.md)
- [Permissions in the CRM funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/permissions-in-the-crm-funnel.md)
- [CRM - Maximum Time (Alert Color)](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-maximum-time-alert-color.md)
- [CRM - Importing Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-importing-opportunities.md)
- [CRM - Importing Opportunities with Defined Win Dates](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-importing-opportunities/crm-importing-opportunities-with-defined-win-dates.md)
- [CRM - Customizing the Reason for Winning or Losing an Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-customizing-the-reason-for-winning-or-losing-an-opportunity.md)
- [CRM - Dashboard and Reports](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-dashboard-and-reports.md)
- [CRM - Opportunity Fields](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields.md)
- [CRM - Custom Fields in the Funnel Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-custom-fields-in-the-funnel-opportunity.md): Customize the fields according to your company's strategy. At SprintHub, we provide the flexibility to create fields that precisely meet your needs.
- [CRM - Change the CARD Layout](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-change-the-card-layout.md)
- [CRM - How to add contact fields to the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-how-to-add-contact-fields-to-the-opportunity.md)
- [CRM - Add Contact Tag to the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-add-contact-tag-to-the-opportunity.md)
- [CRM - Add Company fields to the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-add-company-fields-to-the-opportunity.md)
- [Campaign Planner](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/campaign-planner.md)
- [CRM - How to Block Stage Changes Based on Lead Status](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-block-stage-changes-based-on-lead-status.md)
- [CRM – How to Block Stage Changes Based on Company Fields](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-block-stage-changes-based-on-company-fields.md)
- [CRM - Tutorial Videos](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos.md)
- [CRM - (Stars) Automating Scoring](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-stars-automating-scoring.md)
- [CRM: Learn How to Edit and Add Stages in the Sales Funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-learn-how-to-edit-and-add-stages-in-the-sales-funnel.md)
- [CRM - Triggering Flows on Lost Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-triggering-flows-on-lost-opportunities.md)
- [CRM - Updating Lead Fields with a Custom Object](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-updating-lead-fields-with-a-custom-object.md)
- [Creating an Opportunity via Chatbot with a Custom Field in CRM](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/creating-an-opportunity-via-chatbot-with-a-custom-field-in-crm.md)
- [CRM - Updating Lead Custom Fields with the Loss Reason Token](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-updating-lead-custom-fields-with-the-loss-reason-token.md)
- [CRM - Sending messages to the funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-sending-messages-to-the-funnel.md)
- [CRM - Sending WhatsApp Based on the Opportunity Time in the Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-sending-whatsapp-based-on-the-opportunity-time-in-the-stage.md)
- [CRM - Scheduled Meeting](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-scheduled-meeting.md)
- [CRM - Automations with a new WhatsApp number](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-automations-with-a-new-whatsapp-number.md)
- [CMR - Distributing Leads and Opportunities Equally Among Salespeople in CRM](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/cmr-distributing-leads-and-opportunities-equally-among-salespeople-in-crm.md)
- [CRM - Configuring the Wheel for Opportunity Creation for Salespeople](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-configuring-the-wheel-for-opportunity-creation-for-salespeople.md)
- [CRM - with native integration with ChatGPT](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-with-native-integration-with-chatgpt.md)
- [CRM - Creating an Opportunity in the CRM for Each Lead Received via Form](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-creating-an-opportunity-in-the-crm-for-each-lead-received-via-form.md): Often we want to create an Opportunity in the CRM for each Lead received in a form. See how to do this in a simple way using SprintHub's Automation Flow.
- [CRM - CRM Automation - How to configure automatic stage movement](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-crm-automation-how-to-configure-automatic-stage-movement.md): See how to automatically move your opportunities based on conditions.
- [CRM - Status/Field/Approval Blocks](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-status-field-approval-blocks.md): Set criteria to prevent opportunities from advancing or going back between the different stages.
- [CRM - Automations](https://docs.sprinthub.com/en/topics/general/crm/crm-automations.md): You can automate a variety of processes and speed up tasks related to your customers. This includes activities such as audience segmentation, sending personalized communications, and much more.
- [CRM - Difference between stage automation and funnel automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-difference-between-stage-automation-and-funnel-automation.md)
- [CRM - Cloning Opportunities by CRM Automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-cloning-opportunities-by-crm-automation.md)
- [CRM - Automatic WhatsApp Message for No-Show Scheduling](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automatic-whatsapp-message-for-no-show-scheduling.md)
- [CRM - Changing Value with Opportunity Custom Field](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-changing-value-with-opportunity-custom-field.md)
- [CRM - Automation - Function: Time Limiter](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-function-time-limiter.md)
- [CRM - Automation - Function: Delay the automation start](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-function-delay-the-automation-start.md)
- [CRM - Automation for Archiving Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-for-archiving-opportunities.md)
- [CRM - How to avoid duplicate opportunities (automatic creator)](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-avoid-duplicate-opportunities-automatic-creator.md)
- [CRM - WhatsApp Message Sending Automation for Website Visitors](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-whatsapp-message-sending-automation-for-website-visitors.md)
- [CRM - CRM automation changing the Opportunity owner](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automation-changing-the-opportunity-owner.md)
- [CRM - Comments Automation on Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-comments-automation-on-opportunities.md)
- [CRM - Automations in CRM with the trigger "The lead schedules a meeting"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-trigger-the-lead-schedules-a-meeting.md)
- [CRM - Automations in CRM with the condition "What is the opportunity status?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-what-is-the-opportunity-status.md)
- [CRM - Automations in CRM with the condition "Does the lead have a support case in SAC"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-does-the-lead-have-a-support-case-in-sac.md)
- [CRM - Automations in CRM with the condition "Did the lead send a message?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-did-the-lead-send-a-message.md)
- [CRM - Automations in CRM with the condition "Does the lead have a scheduled meeting?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-does-the-lead-have-a-scheduled-meeting.md)
- [CRM - Automations in CRM with the condition "Estimated Closing Dates Overdue"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-estimated-closing-dates-overdue.md)
- [CRM - Automations in CRM with the condition "Does the lead have an email"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-does-the-lead-have-an-email.md)
- [CRM - Automations in CRM with the condition "Does the lead have a phone number"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-does-the-lead-have-a-phone-number.md)
- [CRM - Automations in CRM with the condition "Opportunity Value"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automations-in-crm-with-the-condition-opportunity-value.md)
- [CRM - Automation with Chatbot](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-chatbot.md)
- [CRM - Automation with WhatsApp](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-whatsapp.md)
- [CRM - Automation with Email](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-email.md)
- [CRM - How to create a CRM automation that changes the lead stage and the pipeline stage](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-create-a-crm-automation-that-changes-the-lead-stage-and-the-pipeline-stage.md)
- [CRM - Create an automation to change funnel or stage automatically](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-create-an-automation-to-change-funnel-or-stage-automatically.md)
- [CRM - Automation to change the Opportunity Stage in the Funnel after a Pre-Determined Period](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-to-change-the-opportunity-stage-in-the-funnel-after-a-pre-determined-period.md)
- [CRM - Automation for Segmenting Opportunities and Using a Message Queue](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-for-segmenting-opportunities-and-using-a-message-queue.md)
- [CRM - Automatic Opportunity Creation in a Funnel Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automatic-opportunity-creation-in-a-funnel-stage.md)
- [CRM - Automating Birthday Message Sending](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automating-birthday-message-sending.md)
- [CRM - Automating Sending Meeting Scheduling Link](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automating-sending-meeting-scheduling-link.md)
- [CRM - Automation - After winning in one Funnel > create a new opportunity in another funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-after-winning-in-one-funnel-greater-than-create-a-new-opportunity-in-another-funnel.md)
- [CRM - How to change the Lead permission when changing Opportunity Owner](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-change-the-lead-permission-when-changing-opportunity-owner.md)
- [CRM - Automation of recording "Won" or "Lost" opportunities in the Sales Funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-of-recording-won-or-lost-opportunities-in-the-sales-funnel.md)
- [CRM - Sending Opportunity Custom Field information via WhatsApp](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-sending-opportunity-custom-field-information-via-whatsapp.md)
- [CRM - Filters](https://docs.sprinthub.com/en/topics/general/crm/crm-filters.md)
- [CRM - Filter and Organize Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-filters/crm-filter-and-organize-opportunities.md)
- [CRM - Common Questions](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions.md)
- [CRM - View Mode - Kanban | List | Table](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-view-mode-kanban-or-list-or-table.md)
- [CRM - Changing the Currency of Opportunity Values](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-changing-the-currency-of-opportunity-values.md)
- [CRM - Exporting Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-exporting-opportunities.md)
- [CRM - Deleting Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-deleting-opportunities.md)
- [CRM - Action Bar](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-action-bar.md)
- [CRM - How to Delete a Funnel Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-delete-a-funnel-stage.md)
- [CRM - Direct Funnel/Stage Change in the Opportunity Card](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-direct-funnel-stage-change-in-the-opportunity-card.md)
- [CRM - Instructions for Manual Call Logging](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-instructions-for-manual-call-logging.md)
- [CRM – Using VoIP for Calls in Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-using-voip-for-calls-in-opportunities.md)
- [CRM - Advance Notifications for Events](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-advance-notifications-for-events.md)
- [CRM - How to add tags in bulk](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-add-tags-in-bulk.md)
- [CRM - How to mark opportunities as "Lost" based on lead creation date](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-mark-opportunities-as-lost-based-on-lead-creation-date.md)
- [CRM - Adding New Opportunity Manually](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-adding-new-opportunity-manually.md): In SprintHub CRM, it is possible to manually add new opportunities. Here is a step-by-step guide to help you do it:
- [CRM - Send Message from the Opportunity Tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-send-message-from-the-opportunity-tab.md)
- [CRM - Mentions in the Opportunity tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-mentions-in-the-opportunity-tab.md): In the Opportunities tab in CRM, you can mention other users in comments.
- [CRM - Send email from the opportunity tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-send-email-from-the-opportunity-tab.md)
- [CRM - Quick Actions](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-quick-actions.md): Within SprintHub CRM, you have access to Quick Actions, such as accessing a Support Case, making a call, sending an email, and scheduling a meeting.
- [CRM - How to automatically change the lead position in the funnel](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-automatically-change-the-lead-position-in-the-funnel.md): In the sales funnel, it is possible to configure the lead position so that when they send a message, the position changes automatically.
- [CRM - I created an automation in CRM, hit Play, but it is not working](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-i-created-an-automation-in-crm-hit-play-but-it-is-not-working.md)
- [CRM - How to move opportunities by automation](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-move-opportunities-by-automation.md)
- [Mirroring SAC in CRM](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/mirroring-sac-in-crm.md)
- [Email Inbox](https://docs.sprinthub.com/en/topics/general/email-inbox.md)
- [How to customize the email inbox view (Google Workspace)](https://docs.sprinthub.com/en/topics/general/email-inbox/how-to-customize-the-email-inbox-view-google-workspace.md): Set which items you want to see in your SprintHub inbox through a Google Workspace integration.
- [File Manager](https://docs.sprinthub.com/en/topics/general/file-manager.md)
- [Access Control in SprintHub's File Manager](https://docs.sprinthub.com/en/topics/general/file-manager/access-control-in-sprinthubs-file-manager.md)
- [VoIP](https://docs.sprinthub.com/en/topics/general/voip.md)
- [VoIP Test in SprintHub: Which Link to Use and Why Test?](https://docs.sprinthub.com/en/topics/general/voip/voip-test-in-sprinthub-which-link-to-use-and-why-test.md)
- [SprintHub VoIP Dialer](https://docs.sprinthub.com/en/topics/general/voip/sprinthub-voip-dialer.md)
- [How the VoIP queue works](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works.md)
- [Initializer Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/initializer-block-voip.md)
- [Rules Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/rules-block-voip.md)
- [Operators Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/operators-block-voip.md)
- [Control and Key Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/control-and-key-block-voip.md)
- [External VoIP Settings](https://docs.sprinthub.com/en/topics/general/voip/external-voip-settings.md)
- [VoIP Services Compatible with SprintHub](https://docs.sprinthub.com/en/topics/general/voip/voip-services-compatible-with-sprinthub.md)
- [Common Errors in VoIP Calls in SprintHub: Causes and Solutions](https://docs.sprinthub.com/en/topics/general/voip/common-errors-in-voip-calls-in-sprinthub-causes-and-solutions.md)
- [Number Portability in SprintHub](https://docs.sprinthub.com/en/topics/general/voip/number-portability-in-sprinthub.md)
- [VoIP - Call Transcription](https://docs.sprinthub.com/en/topics/general/voip/voip-call-transcription.md)
- [Power Dialer](https://docs.sprinthub.com/en/topics/general/voip/power-dialer.md)
- [Tasks](https://docs.sprinthub.com/en/topics/general/tasks.md)
- [Task Types](https://docs.sprinthub.com/en/topics/general/tasks/task-types.md)
- [Tasks Dashboard](https://docs.sprinthub.com/en/topics/general/tasks/tasks-dashboard.md)
- [How to Create Stages](https://docs.sprinthub.com/en/topics/general/tasks/how-to-create-stages.md)
- [CRM](https://docs.sprinthub.com/en/topics/general/tasks/crm.md)
- [CRM - Automation for creating tasks based on custom fields](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-for-creating-tasks-based-on-custom-fields.md)
- [CRM - Create task in the Opportunity tab](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-create-task-in-the-opportunity-tab.md)
- [CRM - Automation to create a task](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-to-create-a-task.md)
- [CRM - Automation Notifying User about Tasks](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-notifying-user-about-tasks.md)
- [SAC 360º](https://docs.sprinthub.com/en/topics/general/tasks/sac-360o.md)
- [SAC 360º - Create a task in the support case](https://docs.sprinthub.com/en/topics/general/tasks/sac-360o/sac-360o-create-a-task-in-the-support-case.md)
- [SAC 360° Automation - Create a task](https://docs.sprinthub.com/en/topics/general/tasks/sac-360o/sac-360-automation-create-a-task.md)
- [Automation Flows](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows.md)
- [How to use Automation Flows in the Tasks function](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows/how-to-use-automation-flows-in-the-tasks-function.md)
- [Automation Flows - Create Task](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows/automation-flows-create-task.md)
- [SprintGestão](https://docs.sprinthub.com/en/topics/general/sprintgestao.md): Generate proposals, invoices, and manage your sales
- [Initial Settings](https://docs.sprinthub.com/en/topics/general/sprintgestao/initial-settings.md)
- [Videos](https://docs.sprinthub.com/en/topics/general/sprintgestao/initial-settings/videos.md)
- [Proposals and Invoices - How to Configure in SprintHub](https://docs.sprinthub.com/en/topics/general/sprintgestao/initial-settings/videos/proposals-and-invoices-how-to-configure-in-sprinthub.md)
- [Proposals and Invoices - Integration with Autentique](https://docs.sprinthub.com/en/topics/general/sprintgestao/initial-settings/videos/proposals-and-invoices-integration-with-autentique.md)
- [Proposals and Invoices - Creating an Asaas account and connecting it in SprintGestão and SprintHub](https://docs.sprinthub.com/en/topics/general/sprintgestao/initial-settings/videos/proposals-and-invoices-creating-an-asaas-account-and-connecting-it-in-sprintgestao-and-sprinthub.md)
- [Proposals and Invoices – How to Configure Proposals in CRM](https://docs.sprinthub.com/en/topics/general/sprintgestao/initial-settings/videos/proposals-and-invoices-how-to-configure-proposals-in-crm.md)
- [Proposals and Invoices - Initial Settings Guide](https://docs.sprinthub.com/en/topics/general/sprintgestao/initial-settings/proposals-and-invoices-initial-settings-guide.md)
- [Proposals and Invoices - Sales Channel](https://docs.sprinthub.com/en/topics/general/sprintgestao/initial-settings/proposals-and-invoices-initial-settings-guide/proposals-and-invoices-sales-channel.md)
- [Proposal and Invoice - Contracts](https://docs.sprinthub.com/en/topics/general/sprintgestao/initial-settings/proposals-and-invoices-initial-settings-guide/proposal-and-invoice-contracts.md)
- [Common Questions](https://docs.sprinthub.com/en/topics/general/sprintgestao/common-questions.md)


---

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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
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