> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/general.md).

# General

- [Contacts](https://docs.sprinthub.com/en/topics/general/contacts.md)
- [Leads - Filter](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter.md)
- [Contacts - How to Filter Leads with Created Opportunities](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter/contacts-how-to-filter-leads-with-created-opportunities.md): Using this simple process, it is possible to segment Leads efficiently, identifying which ones have created opportunities. If you have questions, check out the explanatory video we prepared.
- [Contacts - How to filter Contacts (Leads) by Tags](https://docs.sprinthub.com/en/topics/general/contacts/leads-filter/contacts-how-to-filter-contacts-leads-by-tags.md)
- [Leads - Common Questions](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions.md)
- [Contacts - Overview and Detailed Information](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-overview-and-detailed-information.md)
- [Contacts - Creating Contacts Manually](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-creating-contacts-manually.md)
- [Contacts - How to Import a Spreadsheet](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-import-a-spreadsheet.md): When importing potential Leads, you can enter information into the system in bulk, optimizing your time and making it easier to manage and work with these contacts.
- [Contacts - How to Set Up the Template File for Editing in Microsoft Excel](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-import-a-spreadsheet/contacts-how-to-set-up-the-template-file-for-editing-in-microsoft-excel.md)
- [Contacts - How to Import Data into Multiple-Select Fields](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-import-a-spreadsheet/contacts-how-to-import-data-into-multiple-select-fields.md)
- [Contacts - How to Export](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-export.md)
- [Contacts - Edits](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits.md)
- [Contacts - Modify Data: How to change information via Automation](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-modify-data-how-to-change-information-via-automation.md)
- [Contacts - Modify Data: How to include the country code via Automation](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-modify-data-how-to-change-information-via-automation/contacts-modify-data-how-to-include-the-country-code-via-automation.md)
- [Contacts - How to Add and Remove Tags](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-how-to-add-and-remove-tags.md)
- [Contacts - How to link a Company to a Contact](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-how-to-link-a-company-to-a-contact.md)
- [Contacts - WhatsApp Field - How to manually enter the WhatsApp number](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contacts-whatsapp-field-how-to-manually-enter-the-whatsapp-number.md)
- [Contact History Now Displays Access Permission Changes](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-edits/contact-history-now-displays-access-permission-changes.md)
- [Contacts - How to Archive](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-archive.md)
- [Anonymous Contacts - What are they and how can you view them?](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/anonymous-contacts-what-are-they-and-how-can-you-view-them.md)
- [Anonymous Contacts - Deleting or Archiving](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/anonymous-contacts-what-are-they-and-how-can-you-view-them/anonymous-contacts-deleting-or-archiving.md)
- [Contacts - Contact Files](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-contact-files.md)
- [Contacts - Token Tester](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-token-tester.md)
- [Contacts - Bulk Actions](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-bulk-actions.md)
- [Contacts - How to Create a Support Ticket Manually for a Contact](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-create-a-support-ticket-manually-for-a-contact.md)
- [Contacts - Instructions for Manual Call Logging](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-instructions-for-manual-call-logging.md)
- [Contacts - Merge Leads and Resolve Data Conflicts](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-merge-leads-and-resolve-data-conflicts.md)
- [Contacts - How to merge leads that have no conflicts](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-merge-leads-and-resolve-data-conflicts/contacts-how-to-merge-leads-that-have-no-conflicts.md)
- [Contacts - How to Create Tasks](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-create-tasks.md)
- [Contacts - How to Set Up and Manage Meetings](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-how-to-set-up-and-manage-meetings.md)
- [Contacts - Communication Statistics](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-communication-statistics.md)
- [Contacts - Lead Scoring](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-lead-scoring.md)
- [Contacts - Add to “Do Not Contact”](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-add-to-do-not-contact.md)
- [Contacts - Nurture Contacts with AI](https://docs.sprinthub.com/en/topics/general/contacts/leads-common-questions/contacts-nurture-contacts-with-ai.md)
- [Companies](https://docs.sprinthub.com/en/topics/general/companies.md): In SprintHub, you can add the companies you serve, simplifying client management in an organized and efficient way.
- [Spreadsheet Import - Companies](https://docs.sprinthub.com/en/topics/general/companies/spreadsheet-import-companies.md): Learn how to correctly import your spreadsheet in the Companies tab, following the column mapping and creating custom fields when necessary.
- [SAC 360°](https://docs.sprinthub.com/en/topics/general/sac-360.md)
- [SAC 360° - Get to know our SAC 360° for Omnichannel Support](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-get-to-know-our-sac-360-for-omnichannel-support.md): Serve your customers wherever they want.
- [SAC 360° - Initial Settings](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings.md)
- [SAC 360° - Creating and Configuring Funnels / Pipelines](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-creating-and-configuring-funnels-pipelines.md)
- [SAC 360° - Configure field and section visibility](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-configure-field-and-section-visibility.md)
- [SAC 360° - Creating a Support Ticket Manually](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-creating-a-support-ticket-manually.md)
- [SAC 360° - Quick Replies](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-quick-replies.md)
- [SAC 360° - Delay Alert](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-delay-alert.md)
- [SAC 360° - Dashboard and Reports](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-dashboard-and-reports.md)
- [SAC 360° - How to Configure and Manage Meetings](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-how-to-configure-and-manage-meetings.md)
- [SAC 360° - Searching Messages](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-searching-messages.md)
- [SAC 360° - Closed and Archived Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-closed-and-archived-tickets.md)
- [SAC 360° - Scheduling Messages in the Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-scheduling-messages-in-the-ticket.md)
- [SAC 360° - Adding Notes to the Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-adding-notes-to-the-ticket.md)
- [SAC 360° - AI Analysis - Evaluating tickets automatically and intelligently](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-initial-settings/sac-360-ai-analysis-evaluating-tickets-automatically-and-intelligently.md)
- [SAC 360° - Tutorial Videos](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos.md)
- [SAC Roulette - No Restrictions on Leads/Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-roulette-no-restrictions-on-leads-tickets.md)
- [SAC 360 - Automation for Restricting Tickets and Opportunities](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-for-restricting-tickets-and-opportunities.md)
- [SAC 360 - Restricting Visibility When Transferring a Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-restricting-visibility-when-transferring-a-ticket.md)
- [SAC 360 - Closing Tickets After a Period](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-closing-tickets-after-a-period.md)
- [SAC 360° - Configuring default Permissions and Departments for SAC](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-configuring-default-permissions-and-departments-for-sac.md)
- [SAC 360° Automation - Starting the Ticket always for the same Attendant/Salesperson in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-starting-the-ticket-always-for-the-same-attendant-salesperson-in-sprinthub.md)
- [SAC 360° Automation - Closing leads that already have an opportunity](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-closing-leads-that-already-have-an-opportunity.md)
- [SAC 360° Automation - Separating tickets by WhatsApp numbers](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-separating-tickets-by-whatsapp-numbers.md)
- [SAC 360° - Automations](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations.md)
- [SAC 360° Automation - Notifying an employee](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-notifying-an-employee.md)
- [SAC 360° Automation - Alerting the Attendant that there is a Ticket waiting for too long](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-notifying-an-employee/sac-360-automation-alerting-the-attendant-that-there-is-a-ticket-waiting-for-too-long.md)
- [SAC 360° Automation - Notify an employee when a new lead comes in](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-notifying-an-employee/sac-360-automation-notify-an-employee-when-a-new-lead-comes-in.md)
- [SAC 360° Automation - Communication between SAC and CRM](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-communication-between-sac-and-crm.md)
- [SAC 360° Automation - Creating Opportunities in CRM from Support Status](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-communication-between-sac-and-crm/sac-360-automation-creating-opportunities-in-crm-from-support-status.md)
- [SAC 360° Automation - Create Opportunity when Lead sends a specific message](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-communication-between-sac-and-crm/sac-360-automation-create-opportunity-when-lead-sends-a-specific-message.md)
- [SAC 360° Automation - Transferring Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-transferring-ticket.md)
- [SAC 360° - Ticket Transfer](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-transferring-ticket/sac-360-ticket-transfer.md): In SprintHub, it is possible to transfer tickets, allowing sales, support, and other areas to be centralized, resulting in greater efficiency in both service and the team.
- [SAC 360° Automation — Ticket Transfer due to Attendant Inactivity](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-transferring-ticket/sac-360-automation-ticket-transfer-due-to-attendant-inactivity.md)
- [SAC 360° Automation - Changing the Owner by Lead when transferring](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-transferring-ticket/sac-360-automation-changing-the-owner-by-lead-when-transferring.md): In this article, we will explore how to create an automation that, when transferring the ticket, changes the owner by lead, using SprintHub's features.
- [SAC 360° Automation – 24h follow-up so you don't miss the WhatsApp window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-24h-follow-up-so-you-dont-miss-the-whatsapp-window.md)
- [SAC 360° Automation - Ticket Roulette + Sending WhatsApp messages to employees](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-ticket-roulette-+-sending-whatsapp-messages-to-employees.md)
- [SAC 360° Automation - Start or Stop AI Agents](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-start-or-stop-ai-agents.md)
- [SAC 360° Automation - Function: Time Limiter](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-function-time-limiter.md)
- [SAC 360° Automation - Start Tickets in Bulk with “Waiting” Status](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-start-tickets-in-bulk-with-waiting-status.md)
- [SAC 360° Automation - Closing Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-closing-tickets.md)
- [SAC 360° Automation - Deleting Tickets](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-deleting-tickets.md)
- [SAC 360° Automation - Action when resolving a ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-action-when-resolving-a-ticket.md): How to build an automation that occurs when resolving a ticket. For this example, the Leads will be added to a segment.
- [SAC 360° Automation - Continuing an Ongoing Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-continuing-an-ongoing-ticket.md)
- [SAC 360° Automation - Activate Chatbot when lead sends a keyword](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-activate-chatbot-when-lead-sends-a-keyword.md)
- [SAC 360° Automation - View available to all attendants](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-view-available-to-all-attendants.md)
- [SAC 360° Automation - Bulk Sending Messages with "Wait" in SAC 360°](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-bulk-sending-messages-with-wait-in-sac-360.md)
- [SAC 360° Automation - Sending Messages After Closing the Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-sending-messages-after-closing-the-ticket.md)
- [SAC 360° Automation – Out-of-Office Message](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-out-of-office-message.md)
- [SAC 360° Automation - Condition "The author of the last message is"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-condition-the-author-of-the-last-message-is.md)
- [SAC 360° Automation – Return ticket to the same owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-return-ticket-to-the-same-owner.md)
- [SAC 360° Automation - Identifying Leads that interact with the ad using Tag and Segment](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-identifying-leads-that-interact-with-the-ad-using-tag-and-segment.md)
- [SAC 360° Automation - Lead Tag Check with 'Invert Condition'](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-lead-tag-check-with-invert-condition.md): How to check whether the lead does not have a specific tag with the "Invert Condition" option; this approach can also be applied to CRM automations, Automation Flow conditions, and Chatbot.
- [SAC 360° Automation - Creating Tickets on Multiple Numbers with Chatbots](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-creating-tickets-on-multiple-numbers-with-chatbots.md)
- [SAC 360° Automation - Triggering Webhooks When Updating Fields with AI](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-triggering-webhooks-when-updating-fields-with-ai.md): Using the trigger 'A lead field is updated' to identify the change in a custom field by an AI agent.
- [SAC 360° Automation – How to Create Opportunities in CRM from Tags](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-how-to-create-opportunities-in-crm-from-tags.md)
- [SAC 360° Automation – Configuring the Condition: Lead Source is](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-configuring-the-condition-lead-source-is.md)
- [SAC 360° Automation – Automatic notification about the support ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-automatic-notification-about-the-support-ticket.md)
- [SAC 360° Automation – Tag Leads when Closing a Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-tag-leads-when-closing-a-ticket.md)
- [SAC 360° Automation - Saving the Date of the Last Support Ticket](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-saving-the-date-of-the-last-support-ticket.md)
- [SAC 360° Automation – Chatbot not activating with WhatsApp call logs](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automation-chatbot-not-activating-with-whatsapp-call-logs.md)
- [SAC 360° - How to send a public calendar link to the Lead using tokens](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-how-to-send-a-public-calendar-link-to-the-lead-using-tokens.md): You want your lead to have access to your public calendar so they can schedule meetings with you, but you want to do this automatically.
- [SAC 360° - Automations - How to change the stage with the owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-automations/sac-360-automations-how-to-change-the-stage-with-the-owner.md): SAC 360° is a powerful tool for managing and automating customer support. One of the most useful features is the ability to automate changing a support ticket stage in kan
- [SAC 360° - FILTERS](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters.md)
- [SAC 360° - Advanced Filters](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-advanced-filters.md)
- [SAC 360° - Filters - By Accounts](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-accounts.md)
- [SAC 360° - Filters - By Platforms](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-platforms.md)
- [SAC 360° - Filters - By Department](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-department.md)
- [SAC 360° - Filters - By Owner](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-owner.md)
- [SAC 360° - Filters - By Period](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-period.md)
- [SAC 360° - Filters - By Stages](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-by-stages.md)
- [SAC 360° - Filters - Tags](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-tags.md)
- [SAC 360° - Filters - Advanced](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-advanced.md)
- [SAC 360° - Filters - Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-groups.md)
- [SAC 360° - Filters - Customizing the Support Order](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-filters/sac-360-filters-customizing-the-support-order.md)
- [SAC 360° - Common Questions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions.md)
- [SAC 360° - WhatsApp](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp.md)
- [SAC 360° - WhatsApp Disconnected!](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360-whatsapp-disconnected.md)
- [SAC 360° - Account not found](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360-account-not-found.md)
- [SAC 360° - Why doesn't the Contact photo appear in WhatsApp channel messages?](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp/sac-360-why-doesnt-the-contact-photo-appear-in-whatsapp-channel-messages.md)
- [SAC 360° - Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-copilot.md)
- [SAC 360° - Activating Copilot](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-copilot/sac-360-activating-copilot.md): In this article, we will learn how to activate Copilot in SAC 360°, taking full advantage of the Artificial Intelligence resources available on the SprintHub platform.
- [SAC 360° - Copilot: Perform Tasks](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-copilot/sac-360-copilot-perform-tasks.md)
- [SAC 360° - WhatsApp Groups in SprintHub](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp-groups-in-sprinthub.md)
- [SAC 360° - Receive Messages from WhatsApp Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-whatsapp-groups-in-sprinthub/sac-360-receive-messages-from-whatsapp-groups.md)
- [SAC 360° - Creating an Opportunity from Support](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-creating-an-opportunity-from-support.md)
- [SAC 360° - Returning a Ticket to the Queue](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-returning-a-ticket-to-the-queue.md)
- [SAC 360° - Basic Message Edits](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-basic-message-edits.md)
- [SAC 360° - Turning Chatbot On and Off Manually](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-turning-chatbot-on-and-off-manually.md)
- [SAC 360° - Manually Enabling and Disabling AI Agent](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-manually-enabling-and-disabling-ai-agent.md)
- [SAC 360° - How to locate tickets in List and Kanban views](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-locate-tickets-in-list-and-kanban-views.md)
- [SAC 360° - Difference between the names](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-difference-between-the-names.md)
- [SAC 360° - How to insert tags into the Contact in the SprintHub support window](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-insert-tags-into-the-contact-in-the-sprinthub-support-window.md)
- [SAC 360° - Action Bar](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-action-bar.md)
- [SAC 360° - Blocked Contacts](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-blocked-contacts.md)
- [SAC 360° - Ignored Groups](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-ignored-groups.md)
- [SAC 360° - How to Create a New Support Ticket with a Different WhatsApp Number](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-create-a-new-support-ticket-with-a-different-whatsapp-number.md)
- [SAC 360° - Transferring a Support Ticket - Lunch Break](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-transferring-a-support-ticket-lunch-break.md)
- [SAC 360° - Triggers for "The lead sent a message"](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-triggers-for-the-lead-sent-a-message.md)
- [SAC 360° - Support After 24h](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-support-after-24h.md)
- [SAC 360° - Merging Support Tickets from Different Channels](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-merging-support-tickets-from-different-channels.md)
- [SAC 360° - How to Configure Lead Access Permissions](https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-common-questions/sac-360-how-to-configure-lead-access-permissions.md)
- [CRM](https://docs.sprinthub.com/en/topics/general/crm.md)
- [CRM - Initial Settings](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings.md)
- [CRM - How to Configure](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-configure.md)
- [Permissions in the CRM pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/permissions-in-the-crm-pipeline.md)
- [CRM - Maximum Time (Alert Color)](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-maximum-time-alert-color.md)
- [CRM - Importing Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-importing-opportunities.md)
- [CRM - Importing Opportunities with Defined Won Dates](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-importing-opportunities/crm-importing-opportunities-with-defined-won-dates.md)
- [CRM - Opportunity Win or Loss Reason Customization](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-win-or-loss-reason-customization.md)
- [CRM - Dashboard and Reports](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-dashboard-and-reports.md)
- [CRM - Opportunity Fields](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields.md)
- [CRM - Custom Fields in the Pipeline Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-custom-fields-in-the-pipeline-opportunity.md): Customize the fields according to your company's strategy. At SprintHub, we provide the flexibility to create fields that precisely meet your needs.
- [CRM - Change the CARD Layout](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-change-the-card-layout.md)
- [CRM - How to add contact fields to the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-how-to-add-contact-fields-to-the-opportunity.md)
- [CRM - Add Contact Tag to the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-add-contact-tag-to-the-opportunity.md)
- [CRM - Add Company fields to the Opportunity](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-opportunity-fields/crm-add-company-fields-to-the-opportunity.md)
- [Campaign Planner](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/campaign-planner.md)
- [CRM - How to Block Stage Changes Based on Lead Status](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-block-stage-changes-based-on-lead-status.md)
- [CRM - How to Block Stage Changes Based on Company Fields](https://docs.sprinthub.com/en/topics/general/crm/crm-initial-settings/crm-how-to-block-stage-changes-based-on-company-fields.md)
- [CRM - Tutorial Videos](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos.md)
- [CRM - (Stars) Automating Scoring](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-stars-automating-scoring.md)
- [CRM: Learn How to Edit and Add Stages in the Sales Pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-learn-how-to-edit-and-add-stages-in-the-sales-pipeline.md)
- [CRM - Triggering Flow on Lost Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-triggering-flow-on-lost-opportunities.md)
- [CRM - Updating Lead Fields with Custom Object](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-updating-lead-fields-with-custom-object.md)
- [Creating an Opportunity via Chatbot with a Custom Field in CRM](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/creating-an-opportunity-via-chatbot-with-a-custom-field-in-crm.md)
- [CRM - Updating Lead Custom Fields with the Loss Reason Token](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-updating-lead-custom-fields-with-the-loss-reason-token.md)
- [CRM - Sending messages to the pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-sending-messages-to-the-pipeline.md)
- [CRM - Sending WhatsApp Based on Opportunity Time in the Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-sending-whatsapp-based-on-opportunity-time-in-the-stage.md)
- [CRM - Scheduled Meeting](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-scheduled-meeting.md)
- [CRM - Automations with a new WhatsApp number](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-automations-with-a-new-whatsapp-number.md)
- [CRM - Distributing Leads and Opportunities Equally Among Salespeople](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-distributing-leads-and-opportunities-equally-among-salespeople.md)
- [CRM - Configuring the Wheel for Creating Opportunities for Salespeople](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-configuring-the-wheel-for-creating-opportunities-for-salespeople.md)
- [CRM - with native ChatGPT integration](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-with-native-chatgpt-integration.md)
- [CRM - Creating an Opportunity in CRM for Each Lead Received via Form](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-creating-an-opportunity-in-crm-for-each-lead-received-via-form.md): Often we want to create an Opportunity in CRM for each Lead received in a form. See how to do this simply using SprintHub's Automation Flow.
- [CRM - CRM Automation - How to configure automatic stage movement](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-crm-automation-how-to-configure-automatic-stage-movement.md): See how to automatically move your opportunities based on conditions.
- [CRM - Status/Field/Approval Blocks](https://docs.sprinthub.com/en/topics/general/crm/crm-tutorial-videos/crm-status-field-approval-blocks.md): Establish criteria to prevent opportunities from moving forward or backward between the different stages.
- [CRM - Automations](https://docs.sprinthub.com/en/topics/general/crm/crm-automations.md): You can automate a variety of processes and speed up tasks related to your customers. This includes activities such as audience segmentation, sending personalized communications, and much more.
- [CRM - Difference between stage automation and pipeline automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-difference-between-stage-automation-and-pipeline-automation.md)
- [CRM - Cloning Opportunities Through CRM Automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-cloning-opportunities-through-crm-automation.md)
- [CRM - Automatic WhatsApp Message for No-Show Scheduling](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automatic-whatsapp-message-for-no-show-scheduling.md)
- [CRM - Changing the Value with an Opportunity Custom Field](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-changing-the-value-with-an-opportunity-custom-field.md)
- [CRM - Automation - Function: Time Limiter](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-function-time-limiter.md)
- [CRM - Automation - Function: Delay automation start](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-function-delay-automation-start.md)
- [CRM - Automation to Archive Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-to-archive-opportunities.md)
- [CRM - How to avoid duplicate opportunities (automatic creator)](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-avoid-duplicate-opportunities-automatic-creator.md)
- [CRM - WhatsApp Sending Automation for Website Visitors](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-whatsapp-sending-automation-for-website-visitors.md)
- [CRM - CRM Automation Changing the Opportunity Owner](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automation-changing-the-opportunity-owner.md)
- [CRM - Opportunity Comment Automation](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-opportunity-comment-automation.md)
- [CRM - CRM Automations with the Trigger "The lead schedules a meeting"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-trigger-the-lead-schedules-a-meeting.md)
- [CRM - CRM Automations with the Condition "What is the opportunity status?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-what-is-the-opportunity-status.md)
- [CRM - CRM Automations with the Condition "Does the lead have a support ticket in SAC"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-does-the-lead-have-a-support-ticket-in-sac.md)
- [CRM - CRM Automations with the Condition "Has the lead sent a message?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-has-the-lead-sent-a-message.md)
- [CRM - CRM Automations with the Condition "Does the lead have a scheduled meeting?"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-does-the-lead-have-a-scheduled-meeting.md)
- [CRM - CRM Automations with the Condition "Predicted Closing Dates Exceeded"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-predicted-closing-dates-exceeded.md)
- [CRM - CRM Automations with the Condition "The lead has an email"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-the-lead-has-an-email.md)
- [CRM - CRM Automations with the Condition "The lead has a phone number"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-the-lead-has-a-phone-number.md)
- [CRM - CRM Automations with the Condition "Opportunity Value"](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-crm-automations-with-the-condition-opportunity-value.md)
- [CRM - Automation with Chatbot](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-chatbot.md)
- [CRM - Automation with WhatsApp](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-whatsapp.md)
- [CRM - Automation with Email](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-with-email.md)
- [CRM - How to create a CRM automation that changes the lead stage and the stage](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-create-a-crm-automation-that-changes-the-lead-stage-and-the-stage.md)
- [CRM - Create an automation to move pipeline or stage automatically](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-create-an-automation-to-move-pipeline-or-stage-automatically.md)
- [CRM - Automation to change the Opportunity Stage in the Pipeline after a Predetermined Period](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-to-change-the-opportunity-stage-in-the-pipeline-after-a-predetermined-period.md)
- [CRM - Automation for Opportunity Segmentation and Use of Message Queue](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-for-opportunity-segmentation-and-use-of-message-queue.md)
- [CRM - Automatic Creation of an Opportunity in a Pipeline Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automatic-creation-of-an-opportunity-in-a-pipeline-stage.md)
- [CRM - Automating Birthday Message Sending](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automating-birthday-message-sending.md)
- [CRM - Automating Sending a Meeting Scheduling Link](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automating-sending-a-meeting-scheduling-link.md)
- [CRM - Automation - When winning in one Pipeline > create a new opportunity in another pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-when-winning-in-one-pipeline-greater-than-create-a-new-opportunity-in-another-pipelin.md)
- [CRM - How to change Lead permission when changing the Opportunity Owner](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-how-to-change-lead-permission-when-changing-the-opportunity-owner.md)
- [CRM - Automation of "Won" or "Lost" Opportunity Records in the Sales Pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-automation-of-won-or-lost-opportunity-records-in-the-sales-pipeline.md)
- [CRM - Sending Opportunity Custom Field information via WhatsApp](https://docs.sprinthub.com/en/topics/general/crm/crm-automations/crm-sending-opportunity-custom-field-information-via-whatsapp.md)
- [CRM - Filters](https://docs.sprinthub.com/en/topics/general/crm/crm-filters.md)
- [CRM - Filter and Organize Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-filters/crm-filter-and-organize-opportunities.md)
- [CRM - Common Questions](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions.md)
- [CRM - View Mode - Kanban | List | Table](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-view-mode-kanban-or-list-or-table.md)
- [CRM - Changing the Currency of Opportunity Values](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-changing-the-currency-of-opportunity-values.md)
- [CRM - Exporting Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-exporting-opportunities.md)
- [CRM - Deleting Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-deleting-opportunities.md)
- [CRM - Action Bar](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-action-bar.md)
- [CRM - How to Delete a Pipeline Stage](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-delete-a-pipeline-stage.md)
- [CRM - Direct Pipeline/Stage Change in the Opportunity Card](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-direct-pipeline-stage-change-in-the-opportunity-card.md)
- [CRM - Instructions for Manual Call Logging](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-instructions-for-manual-call-logging.md)
- [CRM - Using VoIP for Calls in Opportunities](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-using-voip-for-calls-in-opportunities.md)
- [CRM - Sending Advance Alerts for Events](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-sending-advance-alerts-for-events.md)
- [CRM - How to add tags in bulk](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-add-tags-in-bulk.md)
- [CRM - How to mark opportunities as “Lost” by lead creation date](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-mark-opportunities-as-lost-by-lead-creation-date.md)
- [CRM - Adding a New Opportunity Manually](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-adding-a-new-opportunity-manually.md): In SprintHub's CRM, it is possible to add new opportunities manually. Here is a step-by-step guide to help you do it:
- [CRM - Send Message from the Opportunity Tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-send-message-from-the-opportunity-tab.md)
- [CRM - Mentions in the Opportunity tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-mentions-in-the-opportunity-tab.md): In the Opportunities tab in CRM, you can mention other users in comments.
- [CRM - Send email from the opportunity tab](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-send-email-from-the-opportunity-tab.md)
- [CRM - Quick Actions](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-quick-actions.md): Inside SprintHub's CRM, you have access to Quick Actions, such as accessing a Support Ticket, making a call, sending an email, and scheduling a meeting.
- [CRM - How to automatically change the position of leads in the pipeline](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-automatically-change-the-position-of-leads-in-the-pipeline.md): In the sales pipeline, it is possible to configure the position of leads so that when they send a message, the position changes automatically.
- [CRM - I created an automation in CRM, clicked Play, but it isn't working](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-i-created-an-automation-in-crm-clicked-play-but-it-isnt-working.md)
- [CRM - How to move opportunities by automation](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/crm-how-to-move-opportunities-by-automation.md)
- [Mirroring SAC in CRM](https://docs.sprinthub.com/en/topics/general/crm/crm-common-questions/mirroring-sac-in-crm.md)
- [Email Inbox](https://docs.sprinthub.com/en/topics/general/email-inbox.md)
- [How to customize the email inbox view (Google Workspace)](https://docs.sprinthub.com/en/topics/general/email-inbox/how-to-customize-the-email-inbox-view-google-workspace.md): Configure which items you want to see in your SprintHub inbox through a Google Workspace integration.
- [File Manager](https://docs.sprinthub.com/en/topics/general/file-manager.md)
- [Access Control in SprintHub's File Manager](https://docs.sprinthub.com/en/topics/general/file-manager/access-control-in-sprinthubs-file-manager.md)
- [VoIP](https://docs.sprinthub.com/en/topics/general/voip.md)
- [VoIP Test in SprintHub: Which Link to Use and Why Test?](https://docs.sprinthub.com/en/topics/general/voip/voip-test-in-sprinthub-which-link-to-use-and-why-test.md)
- [SprintHub VoIP Dialer](https://docs.sprinthub.com/en/topics/general/voip/sprinthub-voip-dialer.md)
- [How the VoIP queue works](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works.md)
- [Initializer Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/initializer-block-voip.md)
- [Rules Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/rules-block-voip.md)
- [Operators Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/operators-block-voip.md)
- [Control and Key Block - VoIP](https://docs.sprinthub.com/en/topics/general/voip/how-the-voip-queue-works/control-and-key-block-voip.md)
- [External VoIP Settings](https://docs.sprinthub.com/en/topics/general/voip/external-voip-settings.md)
- [VoIP Services Compatible with SprintHub](https://docs.sprinthub.com/en/topics/general/voip/voip-services-compatible-with-sprinthub.md)
- [Common Errors in VoIP Calls in SprintHub: Causes and Solutions](https://docs.sprinthub.com/en/topics/general/voip/common-errors-in-voip-calls-in-sprinthub-causes-and-solutions.md)
- [Number Portability in SprintHub](https://docs.sprinthub.com/en/topics/general/voip/number-portability-in-sprinthub.md)
- [VoIP - Call Transcription](https://docs.sprinthub.com/en/topics/general/voip/voip-call-transcription.md)
- [Power Dialer](https://docs.sprinthub.com/en/topics/general/voip/power-dialer.md)
- [Tasks](https://docs.sprinthub.com/en/topics/general/tasks.md)
- [Task types](https://docs.sprinthub.com/en/topics/general/tasks/task-types.md)
- [Task dashboard](https://docs.sprinthub.com/en/topics/general/tasks/task-dashboard.md)
- [How to Create Stages](https://docs.sprinthub.com/en/topics/general/tasks/how-to-create-stages.md)
- [CRM](https://docs.sprinthub.com/en/topics/general/tasks/crm.md)
- [CRM - Automation to create tasks based on Custom Fields](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-to-create-tasks-based-on-custom-fields.md)
- [CRM - Create task in the Opportunity tab](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-create-task-in-the-opportunity-tab.md)
- [CRM - Automation to create a task](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-to-create-a-task.md)
- [CRM - Automation Notifying User about Tasks](https://docs.sprinthub.com/en/topics/general/tasks/crm/crm-automation-notifying-user-about-tasks.md)
- [SAC 360°](https://docs.sprinthub.com/en/topics/general/tasks/sac-360.md)
- [SAC 360° - Create a task in the support ticket](https://docs.sprinthub.com/en/topics/general/tasks/sac-360/sac-360-create-a-task-in-the-support-ticket.md)
- [SAC 360° Automation - Create a task](https://docs.sprinthub.com/en/topics/general/tasks/sac-360/sac-360-automation-create-a-task.md)
- [Automation Flows](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows.md)
- [How to use Automation Flows in the Tasks function](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows/how-to-use-automation-flows-in-the-tasks-function.md)
- [Automation Flows - Create Task](https://docs.sprinthub.com/en/topics/general/tasks/automation-flows/automation-flows-create-task.md)
- [SprintManagement](https://docs.sprinthub.com/en/topics/general/sprintmanagement.md): Generate proposals, invoices, and manage your sales
- [Initial Settings](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings.md)
- [Videos](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/videos.md)
- [Proposals and Invoices - How to Set Up in SprintHub](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/videos/proposals-and-invoices-how-to-set-up-in-sprinthub.md)
- [Proposals and Invoices - Integration with Autentique](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/videos/proposals-and-invoices-integration-with-autentique.md)
- [Proposals and Invoices - Creating an Asaas account and connecting it to SprintGestão and SprintHub](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/videos/proposals-and-invoices-creating-an-asaas-account-and-connecting-it-to-sprintgestao-and-sprinthub.md)
- [Proposals and Invoices - How to Set Up Proposals in CRM](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/videos/proposals-and-invoices-how-to-set-up-proposals-in-crm.md)
- [Proposals and Invoices - Initial Settings Guide](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/proposals-and-invoices-initial-settings-guide.md)
- [Proposals and invoices - Sales channel](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/proposals-and-invoices-initial-settings-guide/proposals-and-invoices-sales-channel.md)
- [Proposal and invoice - Contracts](https://docs.sprinthub.com/en/topics/general/sprintmanagement/initial-settings/proposals-and-invoices-initial-settings-guide/proposal-and-invoice-contracts.md)
- [Common Questions](https://docs.sprinthub.com/en/topics/general/sprintmanagement/common-questions.md)


---

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