# SAC 360º - How to change the stage with the automation owner

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This article will guide you through the process of setting up this automation, allowing you to optimize your workflow and improve team efficiency.

**1. Accessing the Automation Module in SAC 360º**

To get started, you need to access the automation module within SAC 360º:

1. On the main dashboard, go to the side menu and select **Automation**.
2. Click **New Automation** to create a new automation rule.

**2. Configuring the Automation**

On the automation configuration screen, follow the steps below to define the conditions and actions needed to change the ticket stage on the kanban when the responsible user is changed:

1. **Title**: Give the automation a clear and descriptive name, such as "Ticket responsible changed to 'Under review'".
2. **Triggers**:
   * Click **+ New Trigger**.
   * Select the trigger **The ticket responsible is updated**.
   * In the trigger configuration, choose **For one of the users** and select the specific users who, when assigned as responsible, will trigger the automation.
3. **Conditions**:
   * Click **+ New Condition** if there is any specific condition for the automation. Otherwise, leave this field blank.
4. **Actions**:
   * Click **+ New Action**.
   * Select the action **Change ticket status**.
   * In the description, write something like "Change ticket status to 'Under review'".

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**4. Saving and Testing the Automation**

After configuring all automation details, click **Save**. Test the automation by assigning different responsibles to a ticket and check if the ticket status changes as configured.

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**5. Monitoring the Automation**

Monitor the effectiveness of the automation by periodically reviewing tickets and adjusting the settings as necessary to improve the team's workflow. To see this report, click on the automation name:

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