# SAC 360º - Filters - By Period

The filter **By period** of SAC 360 allows viewing interactions within a specific date range.\
This feature is ideal for tracking metrics, analyzing team productivity, monitoring demand peaks, or reviewing interactions carried out in a day, week, or month.

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### ⚙️ How to apply the filter by period

Follow the steps below to filter interactions by date:

1. Access the menu **General > 360 Helpdesk**, or type **"360 Helpdesk"** in the field **"Find services"**.
2. In the left sidebar, locate the **Filters**.
3. Click **By period**.
4. Choose the desired range, such as:
   * Today
   * Yesterday
   * Last 7 days
   * Last 30 days
   * Custom (select a start and end date)
5. After selecting, SAC will update the listing showing only interactions within the chosen period.

<figure><img src="/files/2e2627fa511dd7b06cb4de774e84a43dd23e5a32" alt=""><figcaption></figcaption></figure>

{% embed url="<https://youtu.be/K8j-1yfk8fc>" %}

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### 📌 When to use this filter?

* To analyze interactions from a **specific day**.
* To track weekly or monthly volume.
* To evaluate the performance of campaign periods.
* To quickly locate older conversations.
* To cross-reference information with other filters, such as **responsible**, **department** or **platform**.

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### 💡 Tip

You can combine the filter **By period** with other filters — such as **department**, **responsible** or **platform** — to obtain more accurate and comprehensive analyses.


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