# CRM - Automation for Opportunity Segmentation and Use of Message Queue

<figure><img src="/files/20c765bfc0da5e265162d37db8802c7218a1f7d7" alt=""><figcaption></figcaption></figure>

In the funnel, are there many potential Lead opportunities open and you would like to contact them? In SprintHub, you can do that. See our step-by-step:

First of all, if you haven't registered a segment for separating Leads yet, I will send you the step-by-step for **"Segment Registration"** in our knowledge base.

{% embed url="<https://docs.sprinthub.com/~/changes/1V3HNAqEVHPWgYVQqsHc/tutoriais/relacionar/segmentos>" %}

To start, select the desired funnel and stage. Then, we will set up an automation to segment contacts and send messages through the Message Queue.

<figure><img src="/files/24eeaf17343c521581c548f21390e6988f9fd291" alt=""><figcaption></figcaption></figure>

By clicking the icon, we will create it in the Stage where you want to implement the automation.

<figure><img src="/files/18af87c869786013420d45a047e50ae06ab5ca8c" alt=""><figcaption></figcaption></figure>

When starting the Automation configuration, it is not necessary to define a **"Trigger"**, only **"Condition"** and **"Action".** Below, we will demonstrate some alternatives for **"Conditions"**

<figure><img src="/files/601ac050f268c73852c89f086b99416db7408140" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/6b3c56c7708959dda47f2f89a216e4e9fc8f58ef" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/052ccc68cb81998ebe4b08ae46971ca90da1d0e1" alt=""><figcaption></figcaption></figure>

Now let's define the **"Action"** of the Automation, which can be **"Remove the existing Segment and include the new one"** or **"Only add a second Segment"**

<figure><img src="/files/6decc04cb304e63db997e8fa958e1f36b50269f6" alt=""><figcaption></figcaption></figure>

In "Additional Settings", it is possible to define triggering per opportunity

<figure><img src="/files/ff2e0e2910231a6d176ff3899aae179d07d766f0" alt=""><figcaption></figcaption></figure>

Just click "Save" and then activate the Automation in the Stage.

<figure><img src="/files/82a7b2f6635a4cadfb6fdda18b57671a64ee10c8" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Remember that the Automation can be included in the Stage along with the opportunities already existing.
{% endhint %}

<figure><img src="/files/48aa63bd8a8823d3d3450bffee34c44b126043fc" alt=""><figcaption></figcaption></figure>

To help configure a **"Message Queue"**, I will provide a step-by-step from our knowledge base. Remember that it is possible to set a **"Send Schedule"**, if desired.

{% embed url="<https://docs.sprinthub.com/~/changes/1V3HNAqEVHPWgYVQqsHc/tutoriais/relacionar/fila-de-mensagens>" %}


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