> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-time-limiter.md).

# Automation Flows - Time Limiter

## With SprintHub, you can manage the timing of actions in your automation flow by setting limits on the passage of Leads, allowing only a specific amount to advance every X hours or days.

{% hint style="info" %}
&#x20;<mark style="color:blue;">This limiter is also available in 360º Customer Service and CRM Automations</mark>
{% endhint %}

{% hint style="danger" %} <mark style="color:red;">**Attention: Time-based automation limiting is an advanced option for automations.**</mark>\ <mark style="color:red;">**If you're not sure whether to use this option, it is recommended that you keep it disabled.**</mark>
{% endhint %}

It is recommended to create a segment to start the flow. To create “Segments”, see the link below:

{% content-ref url="/pages/430a797159546371edd1e2fbb2a4fe8a2e3ddca4" %}
[Segments](/en/topics/relate/segments.md)
{% endcontent-ref %}

### To create and run your flow, follow these steps:&#x20;

1. **Create the Automation Flow:**

* Go to Automation Flows via “Find Services”. Or just type the name, and the feature appears.
* To create, click “+ New”.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeK-K5f_1JFWd2QI3BaTf-4th_YVnKFhVxkajS9JvvqzQmJi91U_jI3pCXilbwGIJu-drKSA_Z123FaOb0xjEuLenOKS_MA6OhlapORJImllhN-q6Xy85XbkbGyxLnUhEy3v-pXxQ?key=l-RACWsgAogtggerymcWgw4D" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdTjt2Au9FSyjUKUuFTuHKNfXQfAzDCbsRErg2GlD6SRTu2aImJzoUq5whIX8imoX41o9x_qhPb3Ss4rA-_U_FFCc4gXw8Y66ttb0_nzB580dndqLF6yG_FkeyWcC4R7sQhzmP4jA?key=l-RACWsgAogtggerymcWgw4D" alt=""><figcaption></figcaption></figure>

2. **Configure and Create:**

* **Enter a Name:** Give your flow a descriptive name.
* **Enter a description:** detail of what will happen in the flow.
* **Set up a Segment:** Choose one you prefer.
* **Category:** Choose one you prefer. This is optional
* **Allow leads to restart the flow?:** It depends on your strategy.

> If left as “YES”, it will go through the flow more than once.

* Click on **“Open Builder”**, to create the flow with your actions and conditions.\ <br>

  <figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd1Hd-fdtla4N7hgPSfCJXRe1H9XK7V250vOcVmIWd8MabU152s8zPRxHYt7W7prBSHWtTUWdy7Rq-NtSDAh0zFyW3J2DcKn5vYaRO0ecPxUl6G7CFiPAy2SOp92WusCC7-rB1p?key=l-RACWsgAogtggerymcWgw4D" alt=""><figcaption></figcaption></figure>

3. Building the Flow:

{% embed url="<https://youtu.be/ixdpuNVDb6c>" %}

4. **Saving the Automation Flow:**

After creating and making the necessary changes, save your Flow and publish it.

* **Published:** When selecting "YES", the flow will start working immediately.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfU_aTrymo3aUbq45lLILPGIkBffHNaXNbkx00YJ39iElanXnniMq4OwQiN9OUX69_3pBIex_eD8No6Ve7z6FZ7lUxv2LRsDyjUg8XtWLT5cvFAKVUKBGG-PJF0dZpHzLvndQORyQ?key=l-RACWsgAogtggerymcWgw4D" alt=""><figcaption></figcaption></figure>

**CONCLUSION:**&#x20;

Using the time limiter in SprintHub Automation Flows is a powerful strategy to optimize Lead management and ensure a more controlled and effective approach. By regulating the pace of action execution, you avoid overloading teams, improve service personalization, and ensure that each Lead receives the necessary attention at the right time. This feature contributes to more balanced and productive flows, promoting a more consistent and efficient experience for the customer.


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