# Automation Flow - Sending Tracked Files

Automation Flow - Sending Tracked Files

You can send tracked files in a message via Automation Flow, and thus monitor who is accessing your content and how they are interacting with it, through Tracked Files.

* [**To learn about Tracked Files click here**](https://docs.sprinthub.com/topicos/converter/arquivos-rastreados/arquivos-rastreados-como-criar-e-editar)

Now let's configure an Automation Flow.

1- Click on Automation Flow, click +New

<figure><img src="/files/6c652256a953f0e3cb1a64312dec9ec47c58c8ea" alt=""><figcaption></figcaption></figure>

2- Enter the Name, add the Segment in which it will be triggered, and leave Published to activate, click "Open Builder"

* [**Learn how to create segments here**](https://docs.sprinthub.com/topicos/relacionar/segmentos)

<figure><img src="/files/ef8aea8f3c56f0ef3f35a50ee05b139a2fbd3bbe" alt=""><figcaption></figcaption></figure>

3 - In the builder, add the first message block. In it, send an initial greeting message, WITHOUT the tracked file.&#x20;

\
**NOTE:** we adopt this strategy because WhatsApp may make your link unclickable in the first message sent; this happens as a security measure by WhatsApp itself. To learn more, click here.

In the second message block add the tracked file link TOGETHER WITH THE MESSAGE that will be sent followed by:

* ?lid={contactfield=id} ➡️ in case the link does NOT end with the ? character

OR

* \&lid={contactfield=id} ➡️ in case the link ends with the ? character

**NOTE:** {contactfield=id} will be added via the token button, choose the Lead (ID) token\
\
Click Apply, Save the Flow.

<figure><img src="/files/22411e1bead22c59a153bece83dfe62bb3e32c59" alt=""><figcaption></figcaption></figure>

This way, leads who click on this file and have already been identified in SprintHub (for example, because they have already filled out a form) will appear in the Tracked Files list, as shown in the screenshot below:

<figure><img src="/files/2291e55c9885cece85f2fa5f2b55bc0bf365b439" alt=""><figcaption></figcaption></figure>

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