# Automation Flows – Identifying Leads without a Valid WhatsApp

#### With SprintHub, you automatically identify and separate Leads that do not have a valid WhatsApp number. This optimizes your flows and reduces failures when sending messages via WhatsApp.

{% hint style="warning" %} <mark style="color:orange;">**To perform verification of valid WhatsApp numbers, you must have a WhatsApp Web account connected to the platform.**</mark>
{% endhint %}

It is recommended to create a segment to start the flow. To create “Segments”, see the link below:

{% content-ref url="/pages/430a797159546371edd1e2fbb2a4fe8a2e3ddca4" %}
[Segments](/en/topics/relate/segments.md)
{% endcontent-ref %}

To create and run your flow, follow these steps:&#x20;

1. **Create the Automation Flow:**

* Go to Automation Flows through “Find Services”. Or just type the name, and the function appears.
* To create, click “+ New”.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdVYyZN-AbzC1G6QHQXTHBX33zrt36xw8NigBQJsJHYe8aUAyH9qsDIvqTnUKJfemyOjYTiQn6-pCGUP8oFuAgCH5lRtKylPfVPpvLZx5ffsoEd2cT8yOyW9hLuoJB8_g1cvFyW6w?key=PfKj-bq0B-BZ2dfCP-CWkvob" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc6v1kv63XF73BMF9yINI3OLPh_CaRzofrpxPNk-8Ia_KvazVKf3kCLxF9p7Fgbta1P7v69devrj-7Fe0vunxO4OUhZEnZNaosPUqz53yKPkAmS9wWXi-gsGkK3ACw1_wna2Q80?key=PfKj-bq0B-BZ2dfCP-CWkvob" alt=""><figcaption></figcaption></figure>

2. **Configure and Create:**

* **Enter a Name:** Give a descriptive name for your flow.
* **Enter a description:** detail of what will happen in the flow.
* **Configure a Segment:** Choose one of your preference.
* **Category:** Choose one of your preference. This is optional
* **Allow leads to restart the flow?:** It depends on your strategy.

> If set to “YES”, it will go through the flow more than once.

* **Click “Open Builder”**, to create the flow with your actions and conditions.\ <br>

  <figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf9n6iA2YPjMJcC5-oFBjQ7slZXO60C7njy0KwTvLOMfsu28IleHyr-2fvnnzMigAOTQ9CeRLCLQXvKfkFgk7qZ6lsE-wMUYLGOHK-ROPahgNYEQD8sBd59tXcbmdTTTxjijWpmow?key=PfKj-bq0B-BZ2dfCP-CWkvob" alt=""><figcaption></figcaption></figure>

3. **Building the Flow:**

{% embed url="<https://youtu.be/oqu_pFY8tEI>" %}

4. **Save the Automation Flow:**

After making the necessary creations and changes. Save your Flow and publish.

* Published: By selecting "YES", the flow will start working immediately.<br>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeCFBr0TEshnMxlaJC0z5stSch0q8wwzPScrBgo0szoMPoQUod39tCa3Lprwo0tPxASrvbbK0PpaY6lBqvgE7U9Ro6SyXwCF8yVBGzRRdUp-_DI6kMBiLGZEnx0ZiE_TwhLSqq_SQ?key=PfKj-bq0B-BZ2dfCP-CWkvob" alt=""><figcaption></figcaption></figure>

Next, you will be able to view the statistics and the Leads that went through the flow.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeKNo8ME0B9_C0010FcTyvEN7c0ZmFhhUDpywoVN6zOSRdewetKpw9GQLaOhuuN4QOB4OnVYh8XbfhE_uOqvFiQ-GSezZcE5ZsMSCg7TdcO-yUUHt5GKv3oQtJ6UdEY9K2-K6etzw?key=PfKj-bq0B-BZ2dfCP-CWkvob" alt=""><figcaption></figcaption></figure>

In the history of the segment to be included, already bringing the data of the inserted Leads.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeaMCnTfiDJ5DdReiNWNhUUWa5TUbqtosw1UGdot2tS9vCYHv5tfYcjVFZDZ-QSEWFdMBeR2FPNyCYg5Ux7IrQwN0f1HF2Jno4BI0OrayKOmjuMaHoZZMr4LKHQGbUxivDVXEScjg?key=PfKj-bq0B-BZ2dfCP-CWkvob" alt=""><figcaption></figcaption></figure>

**CONCLUSION:**&#x20;

Automatically separating leads with valid WhatsApp numbers from invalid ones is a strategic step to increase the efficiency of your operation. With this filtering, you avoid wasting time and resources on contacts that will not be delivered, improve the performance of your automation flows, and ensure more precise and effective communication with potential customers. Additionally, this practice directly contributes to better conversion rates and a smoother customer service experience.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sprinthub.com/en/topics/relate/automation-flows/common-questions/automation-flows-identification-of-leads-without-a-valid-whatsapp.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.