# Automation Flow - Field Value Block

## Introduction

The block **Field Value** is available in the Automation Flow builder and is used to validate information and direct the flow of actions based on the fields of *Contact*, *Company*, *Opportunity* or *Task*.&#x20;

Among the commonly used conditions are: *Equal to*, *Different from*, *Is not empty*, *Greater than or equal to* and *Less than*. It is worth noting that some conditions are restricted to fields of the type **Number**, as they involve quantitative evaluations.

{% hint style="info" %}
Due to the [**Auto Selectors**](/en/topics/relate/automation-flows/automatic-selectors.md)feature, fields of **Opportunity** and **Task** are available only in the Automation Flow, not being accessible through the Chatbot.
{% endhint %}

<div data-with-frame="true"><figure><img src="/files/9a04c230770c6598efb13928287fbcbeb61c7b60" alt=""><figcaption><p><em>Selecting the 'Field Value' block.</em></p></figcaption></figure></div>

<div data-with-frame="true"><figure><img src="/files/ec2cf7ebbcda8521c36666aeee64bae7f1f440ee" alt=""><figcaption><p><em>Example of a 'Field Value' block with defined conditions.</em></p></figcaption></figure></div>

## Classifying contact based on the opportunity value

In this example, the opportunity value will be checked in a travel agency CRM, corresponding to the estimated price of the package quoted by the customer. The role of the Flow is to analyze the *ticket* value and define the next actions automatically.

According to the identified value:

* **Greater than or equal to R$ 20,000**: add the tag *High-Ticket* and create a follow-up task for the supervisor.
* **Greater than or equal to R$ 10,000**: add the tag *Medium-Ticket*.
* **Less than R$ 10,000**: add the tag *Low-Ticket*.

At the end, the contact will be automatically included in a newsletter segment, beginning to receive email campaigns.

It is important to highlight that conditions are evaluated from top to bottom, and the first one that is met determines the path followed in the Automation Flow.

<div data-with-frame="true"><figure><img src="/files/80dfaea8e08df0ff58f01a0537b69b4dc92391a7" alt=""><figcaption><p><em>Automation Flow validating the opportunity value.</em></p></figcaption></figure></div>

<div data-with-frame="true"><figure><img src="/files/573f64285f51200ebf4e433d22823a03dcab2cc6" alt=""><figcaption><p><em>High-Ticket Contact.</em></p></figcaption></figure></div>


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