CRM - How to automatically change leads' position in the funnel

In the sales funnel, it is possible to configure the position of leads so that when they send a message the position changes automatically.

  1. CRM Preferences

  1. In the Funnel List, choose the existing funnel to edit by clicking Settings. If you want to create a new funnel, click + New Funnel. In this example, we clicked Settings.

  1. Click Edit

  1. Select Yes to Move opportunity automatically. Save the setting.

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