📽️Automation Flow - Executing chatbot

Imagine that you want to send messages from a chatbot to specific leads, without that conversation being started in customer service.

For this strategy, the following will be necessary:

• Create a chatbot, to learn how to create chatbots click here.

• Create a segment, to learn how to create segments click here.

• Create a tag, to learn how to create tags click here.

Now, let's make a flow that will run only for leads that are within a specific segment; in addition, within this segment there are leads that have a specific tag, so only those leads that contain this tag will receive the chatbot that will be sent by the flow. For this, check the tutorial below: