Did you try to send a message in SAC 360° and couldn’t? It’s essential to check if WhatsApp is connected. If you notice a blinking exclamation point at the top of SAC 360, that indicates WhatsApp is disconnected.
WhatsApp connectivity can be affected by several factors, including long periods of inactivity.
Always stay alert!
We recommend keeping the mobile device charged, with internet access and the WhatsApp app (regular/Business) open, to stay synchronized and avoid disconnection from SprintHub.
