SprintHub - Base de Conhecimento
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SprintHub - Base de Conhecimento
  • 👋Welcome to our Knowledge Base
  • octopusNews / Updates
  • Getting Started
    • 1️⃣Initial Settings
    • 2️⃣Tracking Script
    • 3️⃣Automations
    • 4️⃣Lead Permissions
  • TOPICS
    • ⚙️Settings
    • outletIntegration
    • 🖥️General
      • user-groupContacts
      • 🏢Companies
      • comment-lines360° Support Desk
        • ⚙️360° Support Desk - Initial Settings
        • 📽️360° Support Desk - Tutorial Videos
        • robot360º Support Desk - Automations
          • 360° Support Desk Automation - Notify an employee
          • 360° Support Desk Automation - Communication between Support Desk and CRM
            • 360º Support Desk Automation - Creating Opportunities in CRM Based on Ticket Status
            • 360° Support Desk Automation - Create Opportunity when Lead sends a specific message
          • 360º Support Desk Automation - Transferring Ticket
          • 360º Support Desk Automation – 24h follow-up so you don't miss the WhatsApp window
          • 360º Support Desk Automation - Service roulette + Sending WhatsApp to the employee
          • 360º Support Desk Automation - Start or Stop AI Agents
          • 360º Support Desk Automation - Function: Time Limiter
          • 360º Support Desk Automation - Start Mass Tickets with "Waiting" Status
          • 360° Support Desk Automation - Closing Tickets
          • 360° Support Desk Automation - Deleting Tickets
          • 360° Support Desk Automation - Action when resolving a ticket
          • 360º Support Desk Automation - Continuing an Ongoing Ticket
          • 360° Support Desk Automation - Activate Chatbot when lead sends a keyword
          • 360° Support Desk Automation - View available to all agents
          • 360° Support Desk Automation - Bulk Message Sending with "Wait" in the 360° Support Desk
          • 360º Support Desk Automation - Sending Messages After Ticket Resolution
          • 360º Support Desk Automation – Out-of-Office Message
          • 360° Support Desk Automation - Condition "The author of the last message is"
          • 360° Support Desk Automation - Starting service for the same responsible person
          • 360º Support Desk Automation - Identifying Leads that interact with the ad with Tag and Segment
          • 360º Support Desk Automation - Checking Lead Tag with 'Invert Condition'
          • 360º Support Desk Automation - Creating Tickets on Multiple Numbers with Chatbots
          • 360º Support Desk Automation - Triggering Webhooks when Updating Fields with AI
          • 360º Support Desk Automation – How to Create Opportunities in CRM from Tags
          • 360º Support Desk Automation – Configuring the Condition 'Lead Source is…'
          • 360º Support Desk Automation – Automatic notification about the service ticket
          • 360º Support Desk Automation – Tag Leads when Closing a Ticket
          • 360º Support Desk Automation - Saving the Date of the Last Ticket
          • 360º Support Desk - Automations – Chatbot not activating with WhatsApp call logs
          • 360º Support Desk - How to send a public calendar link to the Lead using tokens
        • filter360° Support Desk - FILTERS
        • ⁉️360° Support Desk - Common Questions
      • suitcaseCRM
      • 📫Email Inbox
      • 🗄️File Manager
      • phone-arrow-up-rightSprinthub VoIp
      • ✅Tasks
      • sack-dollarProposals and Invoices
    • 🧲Attract
    • 🔁Convert
    • 📲Relate
    • 📊Analyze
    • microchip-aiArtificial Intelligence
    • webhookAPI
    • 📱Sprinthub App
  • head-side-brainStrategies
    • calendar-clockRemind me
    • whatsappWhatsApp
    • metaMeta Business
    • tower-cellBroadcast
    • tagTokens
    • brain-circuitArtificial Intelligence
  • Common Questions
    • 🆘Support
    • 🌐Cache Clearing
    • 🔑Permissions
    • bring-forwardAutomation Template
    • 📉Automation reports
    • 🗃️File Sending Formats and Limits
  • 👾SprintHub Modules
  • 📰What's New
  • newspaperArticles
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  2. 🖥️Generalchevron-right
  3. comment-lines360° Support Deskchevron-right
  4. robot360º Support Desk - Automations

360° Support Desk Automation - Communication between Support Desk and CRM

360º Support Desk Automation - Creating Opportunities in CRM Based on Ticket Statuschevron-right360° Support Desk Automation - Create Opportunity when Lead sends a specific messagechevron-right
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