Tracked Files - How to create and edit

Create files that will be distributed to your Leads via downloads, forms, emails and landing pages.

Sprinthub offers a robust solution to create and manage tracked files, allowing you to monitor who is accessing your content and how they are interacting with it. In this guide, we will show how to configure and use Sprinthub's Tracked Files feature, providing a detailed view of each step of the process, from creation to analysis of usage statistics.

Step by Step

1. Access the Conversion Tool

   • Navigate to the option Convert in the main menu.

   • Select Tracked Files.

   
2. Start a New Tracked File

   • Click New to create a new tracked file.

   
3. Configure the Tracked File

   • Name and Description: Give a clear and informative name and description for your tracked file.

   • Language: Use the language option to create equivalent files in different languages. For example, if you create a file "X" in Portuguese and a version "Y" in English, check the language option to associate them. This will ensure the recipient sees the version of the file corresponding to the language configured on their device.

   • File Upload: Upload files from your computer or the cloud. You can add various file types, such as e-books and images.

   
4. Keep the Tracked File Active

   • Make sure the Published option is set to “Yes” so that the tracked file remains active.

   

5. Publishing and Access to Data

   • After publishing, you will have access to complete data about the performance of your tracked files.

   • Track the Recent Activity to view who edited the file, together with the date and time of the modification.

   

   

Tracked URL and Statistics

• Tracked URL: This is the URL you should send to your leads so they can download the file and be tracked.

Tracked leads will enter as anonymous leads, containing information such as IP address, location, and device. To identify them it will be necessary for these leads to fill out a form, for example, and then click the tracked file link containing an identification parameter. Learn the step-by-step of this process in the following article: Automation Flow - Sending Tracked Files

• Access to Statistics: After publishing, you will be able to see detailed statistics of your files, recent activities, and information about the leads who accessed your link. The statistics can be viewed by date, offering a clear view of user engagement and interaction with your files.

Conclusion

With these steps, you can easily create and manage tracked files in Sprinthub, optimizing your control over access and engagement with your content. If you need additional assistance, our support team is always available to help.