CRM - Create task on the Opportunity tab

In the SprintHub CRM, you can create tasks directly within the Opportunity, ensuring no important action is left out of the sales process. πŸ’Όβœ¨


▢️ Step-by-step to create the task

  1. Open the CRM

    • From the menu Find Services β†’ GENERAL β†’ CRM

    • Or simply type CRM the search πŸ”Ž

  2. Select the Desired Opportunity.

  3. Click on the Tasks βž•.

  4. Press Create Task.

  5. Fill in the fields as shown on the screen:


πŸ“ New Task Fields

  • 🏷️ Task Title β†’ Clear and objective name. πŸ‘‰ Ex.: β€œSend quote”.

  • πŸ“Š Stage Define which stage the task is in:

    • Open β†’ task created, not yet started.

    • Pending β†’ in progress, awaiting completion.

    • Custom β†’ according to the stages you configured in your task board.

  • πŸ“… Due Date β†’ Define by when it must be done. πŸ‘‰ Ex.: 09/15/2025.

  • ⚑ Priority β†’ Low, Medium or High. πŸ‘‰ Use High for urgent tasks.

  • πŸ‘€ Responsible β†’ Who on the team will execute it.

  • πŸ“Œ Type β†’ Classify: Call, Meeting, Email.

  • πŸ‘₯ Participants β†’ Who will collaborate on the execution.

  • πŸ‘€ Observers β†’ Who will only follow the progress.

  • πŸ“‚ Opportunity β†’ Filled in automatically.

  • πŸ§‘β€πŸ’Ό Contact β†’ Linked client.

  • πŸ’¬ Service β†’ Link to a service case, if necessary.

  • πŸ–ŠοΈ Description β†’ Detail extra information. πŸ‘‰ Ex.: β€œConfirm receipt of the proposal and schedule an alignment meeting”.


βœ… Quick tips

✨ Always set Responsible person + Due date β†’ ensures control and agility. πŸ“Œ Use Priority to differentiate urgency. πŸ“ Be thorough with the Description so everyone understands the task.


🎯 Conclusion

Creating tasks within the Opportunity in the CRM helps keep the team organized, ensures no action is forgotten, and brings more efficiency to the sales funnel. πŸš€

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