In this video, you will learn how to set up an "Out of Service Hours" chatbot using SprintHub's custom schedule.
This feature allows you to automate responses outside of business hours, ensuring professional support even when your team is not available.
Situation: Imagine that you have a support operation from Monday to Friday from 9 AM to 6 PM, and you want to view the requests that arrived outside of hours in a specific stage of SAC 360. Check the step-by-step of this strategy below! 🎥✨
