App home screen

The SprintHub app home screen was designed to provide an overview of the main features and make access to the most relevant information intuitive and efficient. In this section, we explore each component of this interface.

1. Personalized Welcome

At the top of the screen, the app displays a personalized greeting with the user's name, creating a more welcoming experience. Beside it, there is a profile photo that helps quickly identify the active account.

2. Services Section

Below the greeting, we find the main services organized in circular buttons with intuitive icons. These buttons allow quick access to essential functionalities:

• SAC 360°: Manage interactions with customers.

• CRM: Financial and customer relationship management.

• Leads: Track and organize generated leads.

3. Recent Support Cases

This section lists ongoing or pending support cases, offering details such as:

• Customer name.

• Communication channel (indicated by the WhatsApp icon).

• Support case status (e.g., "In contact", "Document Delivery", "Waiting for Customer").

• Information about deadlines, with visual counters (days and hours).

4. Status Identification

Support cases are highlighted with colors that indicate the current status:

• Orange: Represents ongoing cases or those that require immediate attention.

• Green: Refers to processes in progress, such as document delivery.

• Purple: Indicates pending items that depend on the customer.

Home Screen Benefits

• Simple Navigation: The clear arrangement of elements allows you to quickly find what is needed.

• User Focus: Personalized information helps with daily management.

• Intuitive Visuals: Colors and icons make it easier to identify priorities.

This interface is the starting point for efficient management of support cases and access in SprintHub.