# App Overview

In this video, we will present an overview of the application, highlighting its main features and how it can transform business routines. We will show how the **Customer Service** simplifies the management of interactions with customers, such as the **CRM** provides strategic insights to strengthen relationships and how the **leads list** helps teams identify and track opportunities in a structured way.\
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Check below:

{% embed url="<https://youtube.com/shorts/7O9dG1FEtMU?feature=share>" %}


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# Agent Instructions: Querying This Documentation

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
