# Setting up your own SMTP

{% embed url="<https://youtu.be/G-HDXfQStUo>" %}

***

The **Own SMTP** of SprintHub allows you to send emails from your own domain and email provider.

***

### What is SMTP?

SMTP (Simple Mail Transfer Protocol) is the protocol responsible for sending emails. When configuring a **own SMTP**, SprintHub starts using your company's email server to send messages, instead of a default server.

***

### How to configure Own SMTP in SprintHub

Follow the step-by-step below:

1. Go to the menu **System Settings**
2. Go to **Emails**
3. Select the option **Own SMTP**
4. Fill in the details provided by your email provider:
   * SMTP Server
   * Port
   * User (email)
   * Password
   * Authentication mode
   * Encryption type (SSL/TLS)
   * Sender name when sending emails
   * Send emails using the following address
   * Return address for rejected emails
5. Save the settings
6. Perform the **sending test** to validate the connection

After confirmation, emails sent by SprintHub will already use your configured server.

***

### Important information

* Ensure the domain is correctly configured with **SPF, DKIM and DMARC** to ensure good sending reputation
* Use a valid and active email as the sender
* Avoid expired passwords or two-factor authentication without an app password

***

### Support

👉 We always recommend validating the settings with your IT team or email provider before completing the process.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sprinthub.com/en/topics/settings/email/setting-up-your-own-smtp.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.