# Departments

<figure><img src="/files/cd757a496c9f566e5ffef6146327da4bca565398" alt=""><figcaption></figcaption></figure>

**Assign the users, accounts and permissions that the department can access.**

On the taskbar, click the settings icon and then System. Next, select Departments and click New Department.

<figure><img src="/files/606fd766cac5476fe5aae1140dbb5cbdc1d6b4d3" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/55a714d60b159459ba569f8af6d41ed2d632a10b" alt=""><figcaption></figcaption></figure>

By clicking a single arrow, you can select users or groups separately. By clicking the double arrow icon, you can load all users or groups at once.

<figure><img src="https://lh3.googleusercontent.com/PZk9-3o-1aL81eImlDPZv0_v5zosS5TnkdrBTQ63_ENHPRlzTQpPAs7YeBSAfa9mas6H9LTqhasyigNlm9I2QJmO2MGj9ARWAtMjMgglIz_elI9Ar9X7bHQ0f6CIHJnz3FRQ16TM1Nivh9tfTq8mGLg" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/7c0dee10854640580cfa34fc551c53002cfcec38" alt=""><figcaption></figcaption></figure>

You will do the same with the **Accounts** and with the **Permissions**.

You will grant access to the accounts you connected, for example, your WhatsApp, Facebook and Instagram accounts. These accounts are the ones departments will be able to use. For example, **the Support Department will have access to the WhatsApp accounts.**

Remember that the permissions were the same ones you created in the Permission Group section. For example, **the** **Sales Group** **may have access to the Sales Department**.

You can add **Subdepartments**, for example, WhatsApp, which is a subdepartment of Support.

**Follow the step-by-step:**

{% @arcade/embed flowId="6TyFPGG8JGQ8y3F4XyMY" url="<https://app.arcade.software/flows/6TyFPGG8JGQ8y3F4XyMY/view>" %}

*Done, your departments will be created!*


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