In CRM, the option “Filter all owners” within Permissions Group defines which users can appear in the owner filter when viewing or managing opportunities.
ℹ️ Important:
If permissions are not assigned, only administrators will have access to the featuresbecause admin users have full CRM visibility.
🛠️ How to manage permissions in SprintHub
Follow this step by step:
1️⃣ Go to System Settings ⚙
2️⃣ Click on Permissions Group
3️⃣ Choose one of the options:
➕ New Group – to create a permissions group from scratch
✏️ Edit – to modify an existing group
4️⃣ Check the ☑️ box to enable the feature to filter all owners
5️⃣ Finish by clicking 💾 Save Changes
When this option is enabled, the system allows the user to view and filter opportunities from any owner, even if they are not the direct owner of the opportunity.
When it is disabled, the user will see only opportunities from themselves or their department, limiting the use of the owner filter.
✔ Option enabled – Filter all owners
The user can:
View opportunities from all owners
Use the filter Owner to select any user
Have a broader view of the CRM, such as managers or supervisors
❌ Option disabled
The user can:
See only opportunities from themselves
The filter Owner is not available
When to use this option
This setting is usually used for:
Users who need to track the performance of the entire team
Practical example
A sales manager accesses the CRM and wants to filter opportunities by owners such as:
With the option “Filter all owners” enabled, they will be able to select any of these users in the filter Owner and view their respective opportunities.
