How to Add a Custom Domain on SprintHub

Domain customization on SprintHub is essential to ensure your brand is represented consistently across all online interactions. In this guide, we will explain how to add a new custom domain on the SprintHub platform, including setting up a CNAME record and validation by AWS.

Step 1: Accessing the Custom Domains Settings

In the SprintHub system settings panel, go to the Custom Domain. Click Add domain to start the configuration process.

Step 2: Setting Up the New Domain

In the window that will open, enter the domain you want to customize (e.g.: pages.yourdomain.com). The next step is to choose the validation method. The default and recommended method is DNS.

In the Domainfield, you will need to enter your domain address, and a CNAME record will be generated pointing to sh2.sprinthub.site.

After adding the domain, it will be necessary to validate it. The process involves adding a CNAME record in your domain's DNS settings, pointing to the provided address.

Instructions to add the CNAME:

1. Access your domain's DNS settings.

2. Create a new CNAME record.

3. In the Name / Host, enter the provided value.

4. In the Destination / Target, enter the destination value also provided by SprintHub.

Step 4: Saving the Settings

After filling in the fields with the correct values, save the settings in your DNS manager. Changes to CNAME records can take up to 72 hours to propagate and be validated. However, the process is usually faster.

Conclusion

With these steps, you will have your custom domain correctly configured and validated for use on the SprintHub platform. This customization will allow you to maintain your visual identity and strengthen your brand's digital presence.