📽️360 Support Desk - Ending Tickets After a Period

In this video, you will learn an efficient strategy to automate the closing of service requests in SAC 360. With this solution, it will be possible to identify requests that remain in a specific stage for a determined period and end those interactions automatically, keeping your workflow organized and agile.

This automation is ideal for teams that deal with a large volume of requests and need to avoid build-ups in intermediate stages. I will show you how to configure this strategy step by step, ensuring your SAC operates smoothly and efficiently.

Ready to optimize your service with this practical solution? 🎥✨

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