> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/topicos/geral/sac-360/sac-360-videos-tutoriais/automacao-de-sac-360-iniciando-atendimento-sempre-para-o-mesmo-atendente-vendedor-no-sprinthub.md).

# Automação de SAC 360° - Iniciando Atendimento sempre para o mesmo Atendente/Vendedor no SprintHub

Você já teve o problema de um Lead cair para um vendedor, ele fechar a venda e quando este cliente volta um tempo depois, ele acaba caindo para outro vendedor? Isso é frustrante para o vendedor que conseguiu conquistar o cliente e fechar a primeira venda. Com essa método, você irá definir um “DONO” para o Lead e toda vez que este Lead entrar em contato, sempre irá cair para este dono.

{% embed url="<https://www.youtube.com/watch?v=b2EjNvGIXRc>" %}


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