Enabling and Disabling User Notifications

In Sprinthub, user notifications are a practical way to keep track of updates and interactions within the platform in real time. Enabling them ensures you are notified whenever there are important changes in your account or in the processes you follow.

The setup is simple and can be done directly in the user preferences, where you can enable or disable alerts according to your needs. Check below.

on the taskbar, click the icon with your photo and then on User Preferences.

Then click on Notifications.

Sprinthub allows you to configure which alerts you want to receive for each service, such as SAC360, CRM, Tasks, Public Calendars, and VoIP. In this way, you can choose to enable all available notifications or only those you consider most useful for your day to day. To do this, just access the tab Notifications in the user preferences and enable or disable each option as needed.

• SAC360 – New Message: Notifies you when a new message is received in a support case you are responsible for.

• SAC360 – New Chat: Notifies you when a new support case is created with the status Waiting.

• Public Calendars – Appointment: Notifies you when an appointment is made in a public calendar for which you are responsible.

• Public Calendars – Rescheduling: Notifies you when a rescheduling is made in a public calendar for which you are responsible.

• CRM – New Opportunity: Notifies you when an opportunity under your responsibility is created.

• CRM – New Responsible: Notifies you when you become responsible for an existing opportunity.

• Tasks – New Task: Notifies you when a new task under your responsibility is created.

• Tasks – Owner Transfer: Notifies you when the responsibility for a task is transferred to you.

• Tasks – New Comment: Notifies you when a comment is a

Note that this action can only be performed in the user's individual preferences.

Done, your notifications are already enabled!