Access History
The Access History allows tracking all entries made by users in the system, offering a complete view for auditing, security, and usage analysis.
With this feature, it is possible to identify when, how, and where each user accessed the platform.
Notice
Users' online status history is stored for up to 7 days. After this period, the data are automatically removed of the system.
🛠️ How to access Access History
Access System Settings ⚙
Click on Users
Select the desired user
Go to the Access History
📊 Access Types
The history is organized according to the channel used:
Web – Accesses made via browser
SprintHub App (Mobile) – Accesses via the mobile app
VoIP App (Dialer) – Accesses made through the integrated dialer
📈 Analytical View (Graphs)
The system provides graphs to facilitate analysis of user behavior:
Duration by Status – Total time in each status (online, offline, etc.)
Online vs Period – Comparison of online time within a specific interval
Online throughout the day (24h) – Distribution of accesses throughout the hours of the day
🔎 Filters
To facilitate analysis, it is possible to apply filters to the history:
Filter by period (start and end date) – Allows viewing accesses within a specific interval
📋 Detailed Information
In addition to the graphs, the history presents complete data for each session:
User – Name of the user who made the access
Status – Status during the session (online, offline, etc.)
System – Access origin (Windows, MacOS, etc.)
Browser / Device – Technology used in the access
Entries – Login date and time
Exits – Logout date and time
Duration – Total session time
📤 Data Export
The history can be exported to different formats, allowing analysis and sharing:
PDF – Ideal for reports and presentations
XLS or XLSX (Excel) – For data manipulation and analysis
JSON – Recommended for integrations and technical use
This feature is essential for monitoring activities, strengthening security, and tracking users' use of the platform.
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