Access History
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The Access History allows tracking all logins made by users in the system, providing a complete view for auditing, security, and usage analysis.
With this feature, it is possible to identify when, how, and from where each user accessed the platform.
The online status history of users is stored for up to 7 days. After this period, the data is automatically removed from the system.
Access System Settings ⚙
Click on Users
Select the desired user
Go to the tab Access History
The history is organized according to the channel used:
Web – Accesses made via browser
SprintHub App (Mobile) – Accesses through the mobile app
VoIP App (Dialer) – Accesses made through the integrated dialer
The system provides charts to make it easier to analyze user behavior:
Duration by Status – Total time in each status (online, offline, etc.)
Online vs Period – Comparison of online time within a specific interval
Online throughout the day (24h) – Distribution of accesses over the hours of the day
To make analysis easier, it is possible to apply filters to the history:
Period filter (start and end date) – Allows viewing accesses within a specific interval
In addition to the charts, the history shows complete data for each session:
User – Name of the user who made the access
Status – State during the session (online, offline, etc.)
System – Access origin (Windows, MacOS, etc.)
Browser / Device – Technology used for access
Logins – Date and time of login
Logouts – Date and time of logout
Duration – Total session time
The history can be exported in different formats, allowing analysis and sharing:
PDF – Ideal for reports and presentations
XLS or XLSX (Excel) – For data manipulation and analysis
JSON – Suitable for integrations and technical use
This feature is essential for monitoring activities, strengthening security, and tracking platform usage by users.
Last updated
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Was this helpful?