> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/system-settings/users/access-history.md).

# Access History

The **Access History** allows tracking all entries made by users in the system, offering a complete view for **auditing, security, and usage analysis**.

With this feature, it is possible to identify **when, how, and where** each user accessed the platform.

{% hint style="danger" %}

#### Notice

Users' online status history is stored for **up to 7 days**.\
After this period, the data are **automatically removed** of the system.
{% endhint %}

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#### 🛠️ How to access Access History

1. Access **System Settings** ⚙
2. Click on **Users**
3. Select the desired user
4. Go to the **Access History**

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#### 📊 Access Types

The history is organized according to the channel used:

* **Web** – Accesses made via browser
* **SprintHub App (Mobile)** – Accesses via the mobile app
* **VoIP App (Dialer)** – Accesses made through the integrated dialer

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#### 📈 Analytical View (Graphs)

The system provides graphs to facilitate analysis of user behavior:

* **Duration by Status** – Total time in each status (online, offline, etc.)
* **Online vs Period** – Comparison of online time within a specific interval
* **Online throughout the day (24h)** – Distribution of accesses throughout the hours of the day

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#### 🔎 Filters

To facilitate analysis, it is possible to apply filters to the history:

* **Filter by period (start and end date)** – Allows viewing accesses within a specific interval

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#### 📋 Detailed Information

In addition to the graphs, the history presents complete data for each session:

* **User** – Name of the user who made the access
* **Status** – Status during the session (online, offline, etc.)
* **System** – Access origin (Windows, MacOS, etc.)
* **Browser / Device** – Technology used in the access
* **Entries** – Login date and time
* **Exits** – Logout date and time
* **Duration** – Total session time

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#### 📤 Data Export

The history can be exported to different formats, allowing analysis and sharing:

* **PDF** – Ideal for reports and presentations
* **XLS or XLSX (Excel)** – For data manipulation and analysis
* **JSON** – Recommended for integrations and technical use

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This feature is essential for **monitoring activities, strengthening security, and tracking users' use of the platform**.