> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/system-settings/tracking/tracking-how-do-i-know-if-the-script-is-working.md).

# Tracking - How do I know if the script is working?

<figure><img src="https://684109703-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9FzUKkagBNy5uQ7AtGNa%2Fuploads%2FVV9TWIGlSf4XJgAljP73%2Fundraw_mobile-development_tjxm.png?alt=media&amp;token=56eddac2-f8b7-4308-843e-ed967fdceb20" alt=""><figcaption></figcaption></figure>

### Introduction

After adding Sprinthub’s tracking code to your Wix site, it is essential to verify that it is working correctly. This ensures that visitor and interaction data are collected properly for campaign analysis and optimization.

### Methods for Testing the Tracking Code

#### 1. Checking Directly in the Browser

**Step by Step in Google Chrome (or Edge)**

1. Open your published site.
2. Press **F12** to open the developer tools.
3. Go to the **Console** and check for error messages related to the tracking code.
4. Go to the **Network** tab and:
   * Type "sprinthub" in the filter bar.
   * Refresh the page (F5).
   * Check whether there are requests being sent to the Sprinthub domain.

If requests are being sent correctly, the code is working.

<figure><img src="https://684109703-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9FzUKkagBNy5uQ7AtGNa%2Fuploads%2FQg67Kk4uYEHhuKhBnlLD%2Fimage.png?alt=media&amp;token=25bd6bb2-8770-4a23-9e25-0810912cc896" alt=""><figcaption></figcaption></figure>

#### 2. Testing with Google Tag Assistant

If you are using the **Google Tag Assistant**, follow the steps below:

1. Install the Google Tag Assistant extension.
2. Enable the extension and access your site.
3. Check whether the Sprinthub code appears in the analysis.

{% embed url="<https://docs.sprinthub.com/topicos/atrair/landing-page/landing-page-google-tag-manager/landing-page-testando-a-conexao-entre-minha-lp-e-o-google-tag-manager>" %}

#### 3. Checking in Sprinthub

1. Access Sprinthub and go to the Leads section.
2. Check whether there has been an entry of anonymous Leads.
3. If there are no records, review the code installation and try again.

<figure><img src="https://684109703-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9FzUKkagBNy5uQ7AtGNa%2Fuploads%2FDZgRPhiyogSGx4dLlr7C%2Fimage.png?alt=media&amp;token=e1d56fb4-4d50-4ba6-a8d2-7d13f9ac82c7" alt=""><figcaption></figcaption></figure>

### Common Problems and How to Solve Them

* **The code does not appear in the console or in Network:**
  * Check whether the code was inserted correctly in the **Head**.
  * Make sure the site was published after adding the code.
  * Clear the browser cache and try again.
* **The data does not appear in Sprinthub:**
  * Wait a few minutes, as there may be a slight delay in data updating.
  * Test by accessing the site from different devices.
  * If the problem persists, contact Sprinthub support.

### Conclusion

Checking whether Sprinthub’s tracking code is working correctly is an essential step to ensure accurate data collection. Using browser tools, extensions, or Sprinthub’s own dashboard, you can validate the installation and quickly fix any issues.&#x20;