Schedule - defining working hours for automations

Scheduling the working hours of your automation

When using the schedule in WhatsApp Web, all automation messages, both for customer service and CRM, will be sent at the previously scheduled times.

Below, you will find images that detail the process for connecting your custom schedule to WhatsApp Web.

Step 1 - Access the systems tab

Step 2 - Configuring your schedule

Within the Schedule, you will have the following options:

1 - Time zone: Useful if you have international clients or clients from other locations within the country.

2 - Days of the week and time: Allows you to define specific days and times for the start of automations.

3 - Calendar: Allows you to select a specific day for using that schedule.1 - Time zone: Useful if you have international clients or clients from other locations within the country.

Step 3 – In account settings, add your custom schedule in the WhatsApp Web tab.