Sending PDFs through the App

It is possible to forward files directly through the SprintHub App. The feature allows sending PDF documents and other formats quickly, simply, and conveniently.

To ensure the sending occurs correctly, it is important to perform the file renaming before sending. Below, see the step-by-step instructions to do this.

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📌 Step-by-Step to Send Files Through the SprintHub App

1. Access the SprintHub App on your device.

2. In the desired conversation or support interaction, tap the attachments 📎 icon.

3. Select the file you want to send (PDF, image, or another compatible format).

4. Rename the file on the device itself before sending it, making sure the name does not contain special characters, spaces, or accents, to avoid sending errors.

   • Correct name example: proposta_cliente_julho2025.pdf

   • Name example to avoid: Proposta do Cliente - Julho/2025.pdf

5. After renaming, just confirm the sending through the App.

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✅ Important Tips:

• Prefer simple file names, with lowercase letters, numbers, and underscore (_) to separate words.

• Make sure the file is saved on your device before starting the send.

• Check the maximum size allowed for file sending in the App.

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CONCLUSION

With a few steps, you can send documents and files through the SprintHub App efficiently and without complications. Remember to always rename the file correctly before sending it, ensuring it is delivered without errors and with good readability for the recipient.