# Enabling and Disabling User Notifications

In Sprinthub, user notifications are a convenient way to keep track of updates and interactions within the platform in real time. Enabling them ensures you are notified whenever there are important movements in your account or in the processes you follow. 

The setup is simple and can be done directly in user preferences, where you can enable or disable alerts according to your needs. Check below.

on the taskbar, click your photo icon and then **User preferences**.

<figure><img src="/files/ced972364405658b7a7170dd6082aed92ced6507" alt=""><figcaption></figcaption></figure>

Then click on **Notifications**.

<figure><img src="/files/365b0e499b8d094ad6cb34da814f630fa2a755bd" alt=""><figcaption></figcaption></figure>

Sprinthub allows you to configure which alerts you want to receive for each service, such as SAC360, CRM, Tasks, Public Calendars and VoIP. \
\
This way, you can choose to enable all available notifications or only those you consider most useful for your day-to-day. To do this, just access the **Notifications** tab in user preferences and enable or disable each option according to your needs.

* **SAC360 – New Message**: Notifies when a new message is received in a ticket for which you are responsible.
* **SAC360 – New Chat**: Notifies when a new ticket is created with the status *Waiting*.
* **Public Calendars – Scheduling**: Notifies when a scheduling is made in a public calendar for which you are responsible.
* **Public Calendars – Rescheduling**: Notifies when a rescheduling is made in a public calendar for which you are responsible.
* **CRM – New Opportunity**: Notifies when an opportunity under your responsibility is created.
* **CRM – New Responsible**: Notifies when you become responsible for an existing opportunity.
* **Tasks – New Task**: Notifies when a new task under your responsibility is created.
* **Tasks – Responsible Transfer**: Notifies when the responsibility for a task is transferred to you.
* **Tasks – New Comment**: Notifies when a comment is the

{% hint style="danger" %}
Note that this action can only be performed in the individual user preferences.
{% endhint %}

***Done, your notifications are now enabled!***


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