# Access History

The **Access History** allows tracking all logins made by users in the system, providing a complete view for **auditing, security, and usage analysis**.

With this feature, it is possible to identify **when, how, and from where** each user accessed the platform.

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#### Notice

The online status history of users is stored for **up to 7 days**.\
After this period, the data is **automatically removed** from the system.
{% endhint %}

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#### 🛠️ How to access the Access History

1. Access **System Settings** ⚙
2. Click on **Users**
3. Select the desired user
4. Go to the tab **Access History**

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#### 📊 Access Types

The history is organized according to the channel used:

* **Web** – Accesses made via browser
* **SprintHub App (Mobile)** – Accesses through the mobile app
* **VoIP App (Dialer)** – Accesses made through the integrated dialer

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#### 📈 Analytical View (Charts)

The system provides charts to make it easier to analyze user behavior:

* **Duration by Status** – Total time in each status (online, offline, etc.)
* **Online vs Period** – Comparison of online time within a specific interval
* **Online throughout the day (24h)** – Distribution of accesses over the hours of the day

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#### 🔎 Filters

To make analysis easier, it is possible to apply filters to the history:

* **Period filter (start and end date)** – Allows viewing accesses within a specific interval

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#### 📋 Detailed Information

In addition to the charts, the history shows complete data for each session:

* **User** – Name of the user who made the access
* **Status** – State during the session (online, offline, etc.)
* **System** – Access origin (Windows, MacOS, etc.)
* **Browser / Device** – Technology used for access
* **Logins** – Date and time of login
* **Logouts** – Date and time of logout
* **Duration** – Total session time

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#### 📤 Data Export

The history can be exported in different formats, allowing analysis and sharing:

* **PDF** – Ideal for reports and presentations
* **XLS or XLSX (Excel)** – For data manipulation and analysis
* **JSON** – Suitable for integrations and technical use

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This feature is essential for **monitoring activities, strengthening security, and tracking platform usage by users**.


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