# Permission Groups - VoIP

#### In SprintHub, you can grant or revoke permissions so your users can access and manage Meta message templates, such as Templates, as well as other options related to creation and editing. This ensures precise and flexible control over access to this information.

{% hint style="danger" %} <mark style="color:red;">**By granting these permissions, users will be able to access the VoIP areas in the system. Otherwise, this functionality will be restricted to administrators.**</mark>
{% endhint %}

To manage the permissions, follow these steps:

1. Go to System Settings ⚙;
2. Select the option: Permission Group;
3. To create a new group click “+ New Group”, to edit an existing one, click “Edit”;
4. To enable the VoIP feature, simply check the box ☑️; this process is done in Leads, Companies and Opportunities;&#x20;
5. After making the changes, click “Save Changes”.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXetjhaqT4_Z1m-P6RksP0nb1QZbeqj4isnaufu0eAT3C4ACx022UVrtq1tfW8S4GC0JVQ4Ak6AjwJyNcauqCEPlt4kfrBj8l9jfNeddbTqYtv2SPfIG8Kgx2nNWnN2iuoAlUUjm1g?key=kSPwG4nCjOF1SbSy-_idwNLW" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdPMd_1vVx3eneI6b5Pw3rfDBduTpunb5hQ0RyJBxikxnl9SjeEbapxCZlb4D7_ibkk6mJtbL3kxj-jS-ZFSO9XApV57DzsklbOtoMrXwp8Mmk5PdglqR0mbFi0LO_oa1CShPhh?key=kSPwG4nCjOF1SbSy-_idwNLW" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf3lY-N6273o61-zbTWrPeRHn3_7V6P6DGHvTVoV8gyd-tWEGewQQouXEMARtZFE7ux4ffhu6tZJZMy90cKLFW4-08e-IHJGiPAgK3N5lxtAxbtU9ApLRmHGa8F5VqWMptIy3iBgQ?key=kSPwG4nCjOF1SbSy-_idwNLW" alt=""><figcaption></figcaption></figure>

**CONCLUSION:**

Using permission groups for VoIP in SprintHub provides more secure and efficient management of accesses and features available to each user. With this approach, it is possible to control who can make or receive calls, configure system settings and manage resources, ensuring greater organization and compliance. Additionally, this structure reduces the risk of misuse, improves operational efficiency and offers greater flexibility in permission administration, optimizing team communication.


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