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atHow to Configure DNS Records to Connect your Domain to Amazon SES via Sprinthub

To use Sprinthub's email sending service, which already uses Amazon SES as infrastructure, you will need to connect your domain by adding three DNS records. This configuration ensures that your emails are delivered securely and with authenticity.

The process is simple, as Sprinthub automatically generates the necessary records for you. Below we detail each step.

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Why are DNS records necessary?

DNS records are used to authenticate your domain, ensuring that mail servers recognize your sends as trustworthy. This prevents your messages from being classified as spam. The required records are:

  • DKIM (DomainKeys Identified Mail): Adds a digital signature to sent emails, proving their authenticity.

  • SPF (Sender Policy Framework): Allows mail servers to know that the domain is authorized to send messages via Amazon SES.

  • Verification record: Proves that you are the owner of the domain.

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Step-by-step Configuration

1. Access the email settings in the Sprinthub panel

In the Sprinthub admin panel:

  1. Go to the Email section in the settings menu.

  2. Choose the option for a new domain; when adding, click to display the required DNS records.

Sprinthub will automatically present the three DNS records you need to add to your domain provider.

2. Add the DNS records in your domain provider

With the records generated by Sprinthub, access the DNS management panel of your domain provider (e.g., Cloudflare, GoDaddy, Registro.br). In this article we will use cPanel.

Search in cPanel for the zone editor:

Inside it you will find the domains and register CNAME, which is what we need; click on it and a modal will appear to add the records.

  1. Add the DKIM Records:

    • Type: CNAME

    • Name: (provided by Sprinthub)

    • Value: (provided by Sprinthub)

    Example:

    • Name: imi5hskrhfc4e6cey6qlphlggjqgml3._domainkey

    • Value: imi5hskrhfc4e6cey6qlphlggjqgml3.dkim.amazonses.com

  2. Check the other records:

    • Repeat the process for the other CNAME records provided by Sprinthub.

  3. Save the changes: After adding the records, save the settings in your provider's DNS panel.

3. Wait for record propagation

DNS records can take up to 72 hours to propagate, but this usually happens within a few hours.

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4. Test the configuration in Sprinthub

After the records have propagated:

  1. Return to the Sprinthub panel.

  2. Click on SMTP email send test.

  3. The platform will confirm whether the records are configured correctly.

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Conclusion

Connecting your domain to Sprinthub is simple, as the platform automatically generates the necessary records for authentication with Amazon SES. After configuring the records in your domain's DNS, you will be ready to send emails securely with a high delivery rate.

If you have questions during the process, contact Sprinthub support for assistance.

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