globe-pointerDirectAdmin DNS

Prerequisites

Before configuring a custom domain in DirectAdmin, make sure that:

  • You have a registered domain (Registro.br, GoDaddy, HostGator, etc.)

  • You have access to the panel DirectAdmin

  • You have an active hosting plan

  • You have access to edit the DNS of the domain


Step 1 – Access DirectAdmin

  1. Access the DirectAdmin panel via the link provided by your hosting provider

  2. Log in with username and password


Step 2 – Add the domain in DirectAdmin

  1. In the main menu, click on Account Management or Account Manager

  2. Select Domain Setup (Domain Configuration)

  3. Click on Add New Domain (Add New Domain)

  4. Enter the domain name (e.g.: yourdomain.com.br)

  5. Click on Create or Save

After this step, DirectAdmin will automatically create the domain structure on the server.


Step 3 – Configure the domain DNS

After adding the domain in DirectAdmin, you need to point the DNS correctly.

Pointing via DNS records

Manually configure:

  • Name: enter a name for your subdomain. Ex.: lp.yourdomain.com.br | page.yourdomain.com.br

  • CNAME record: pointing to sh.sprinthub.page or sh2.sprinthub.page

⚠️ Important: DNS propagation can take up to 24 hours.


Configuring in SprintHub

Step 1: Accessing the Custom Domains Settings

In the SprintHub system settings panel, go to the Custom Domain. Click on Add domain to start the configuration process.

Step 2: Configuring the New Domain

In the window that will open, enter the domain you want to customize (e.g.: pages.yourdomain.com.br). The next step is to choose the validation method. The default and recommended method is DNS.

In the Domainfield, you will need to enter your domain address, and a CNAME pointing to sh.sprinthub.site.

After adding the domain, it will be necessary to validate it. The process involves adding a CNAME record in your domain's DNS settings, pointing to the provided address.

Instructions to add the CNAME:

  1. Access your domain's DNS settings.

  2. Create a new CNAME record.

  3. In the Record / Host, enter the provided value.

  4. In the Destination / Target, also enter the destination value provided by SprintHub.

Step 4: Saving the Settings

After filling in the fields with the correct values, save the settings in your DNS manager. Changes to CNAME records can take up to 72 hours to propagate and be validated. However, the process is usually faster.

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