calendar-daysPublic Calendar - Notifications with Sending Templates via WhatsApp API

The Public Calendar of SprintHub allows automating important communications by sending notifications via WhatsApp API using Templates approved by Meta. This feature is ideal for scheduling notices, reminders, confirmations, status updates, due dates and much more.



🔧 Before getting started

Before configuring notifications in the calendar, check that you already have:

  • Active WhatsApp API (WABA) integrated with SprintHub

  • Approved Template in the WhatsApp Manager (Meta)

  • Public Calendar created

  • Field of phone configured in the calendar form

👉 To create the template, see the article below: How to create a Template in the WhatsApp API

messagesMessage Templates - WhatsApp APIchevron-right

🛠️ Step-by-step to send Templates via WhatsApp API in the Public Calendar


1. Access your Public Calendar

Menu → Relate → Public Calendars

Or just type “public calendars” in the top search and it will appear immediately.

Open the calendar you want to configure.


2. Open the Notifications tab

Inside the calendar, click on:

👉 Notifications

This is where you define:

  • Scheduling confirmation

  • Cancellation

  • Rescheduling

  • Reminder


3. Click “Add Notification”

Choose which event the notification will be sent for:

  • New booking

  • Rescheduling

  • Cancellation

  • Reminder before the time



4. Save everything

Click Save Notification Then click on Save Calendar ✔️


📌 Best practices

  • Check required template variables

  • Test the automation with your own number

  • Avoid sending too many notifications to the same client

  • Keep templates organized by stage or purpose


Conclusion

Using Template notifications in SprintHub's Public Calendar automates reminders and important notices, keeping your operation faster, more organized and efficient.

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