# Message Templates - Interactive Messages

Interactive Messages are a way to send Buttons and Lists via the official WhatsApp API within the 24-hour window, meaning the sending is not charged.

It is also possible to configure an Official Backup Template; thus, when you try to send an Interactive Message via Automation and the 24-hour window is closed, the system will use the Official Template as a backup.

See the video below on how to configure Interactive Messages. They do not depend on META approval.

{% embed url="<https://www.youtube.com/watch?v=Po3FFgQYSCU>" %}


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