> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/relate/message-queue/common-questions/message-queue-text-and-multimedia-file-delivery-via-whatsapp.md).

# Message Queue - Text and Multimedia File Delivery via WhatsApp

By using Message Queue triggering, it is possible to optimize content delivery, ensuring that both text messages and multimedia files are delivered efficiently and without failures.

The Segment is the main tool for triggering Message Queues. 

To begin, the first step is to create the Segment. If you are not yet familiar with this process,[ click here to learn more about how to create and configure a Segment.](https://docs.sprinthub.com/topicos/relacionar/segmentos)

Next, check out the detailed step-by-step guide to implement this solution:<br>

{% embed url="<https://www.youtube.com/watch?feature=youtu.be&v=8hA2ckLrTJ0>" %}

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