# Message Queue - Sending Text and Multimedia Files via WhatsApp

When using Message Queue dispatch, it is possible to optimize content delivery, ensuring that both text messages and multimedia files are delivered efficiently and without failures.

The Segment is the main tool to trigger the Message Queues. 

To begin, the first step is to create the Segment. If you are not yet familiar with this process,[ click here to learn more about how to create and configure a Segment.](https://docs.sprinthub.com/topicos/relacionar/segmentos)

Below, check the detailed step-by-step to implement this solution:<br>

{% embed url="<https://www.youtube.com/watch?feature=youtu.be&v=8hA2ckLrTJ0>" %}

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