> For the complete documentation index, see [llms.txt](https://docs.sprinthub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinthub.com/en/topics/link.md). # Link - [Automation Flows](https://docs.sprinthub.com/en/topics/link/automation-flows.md) - [Automatic Selectors](https://docs.sprinthub.com/en/topics/link/automation-flows/automatic-selectors.md): How to automatically detect support cases, tasks, and opportunities using Automatic Selectors. - [Video Tutorials](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials.md) - [Automation Flow - Ways to Trigger](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials/automation-flow-ways-to-trigger.md) - [How to Delete Comment Leads](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials/how-to-delete-comment-leads.md) - [Restricting Leads and Creating Opportunities for the User Who Created Them](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials/restricting-leads-and-creating-opportunities-for-the-user-who-created-them.md) - [Automation Flows - Sending messages via the Switcher](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials/automation-flows-sending-messages-via-the-switcher.md) - [Automation Flow - Bulk Archiving Old Leads](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials/automation-flow-bulk-archiving-old-leads.md) - [Automation Flows - Sending by segment and form](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials/automation-flows-sending-by-segment-and-form.md) - [Automation Flow - Running Chatbot](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials/automation-flow-running-chatbot.md) - [Automation Flow - Creating Marketing Automation for Email and WhatsApp Cadence](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials/automation-flow-creating-marketing-automation-for-email-and-whatsapp-cadence.md) - [Automation Flows - Segmenting Leads With and Without Opportunities in CRM](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials/automation-flows-segmenting-leads-with-and-without-opportunities-in-crm.md) - [Automation Flows - Birthday Greetings for the Contact](https://docs.sprinthub.com/en/topics/link/automation-flows/video-tutorials/automation-flows-birthday-greetings-for-the-contact.md) - [Triggers](https://docs.sprinthub.com/en/topics/link/automation-flows/triggers.md): A trigger is a specific event that starts the sequence of automatic actions within this flow. It acts as the "trigger" that tells the platform when to start the automation process. - [Automation Flow - Did the Lead receive or Open an email?](https://docs.sprinthub.com/en/topics/link/automation-flows/triggers/automation-flow-did-the-lead-receive-or-open-an-email.md): These triggers are a valuable indicator of the lead's interest and engagement. When someone takes the initiative to click an email link, it shows interest in the content or offer. - [Automation Flow - Did they visit a landing page?](https://docs.sprinthub.com/en/topics/link/automation-flows/triggers/automation-flow-did-they-visit-a-landing-page.md): You can automate actions in your flow when a lead visits a page with a specific device. - [Automation Flow - Did they submit a form?](https://docs.sprinthub.com/en/topics/link/automation-flows/triggers/automation-flow-did-they-submit-a-form.md): You can automate actions in your flow when a lead submits a form. - [Actions](https://docs.sprinthub.com/en/topics/link/automation-flows/actions.md): An action in an automation flow is a specific step that is executed automatically in response to a trigger or predefined condition. - [Automation Flows - Action: Execute task with Copilot](https://docs.sprinthub.com/en/topics/link/automation-flows/actions/automation-flows-action-execute-task-with-copilot.md) - [Automation Flows - Create New Opportunity](https://docs.sprinthub.com/en/topics/link/automation-flows/actions/automation-flows-create-new-opportunity.md) - [Automation Flow - How to Create Opportunities in Different Stages in the CRM Funnel](https://docs.sprinthub.com/en/topics/link/automation-flows/actions/automation-flow-how-to-create-opportunities-in-different-stages-in-the-crm-funnel.md) - [Automation Flow - Sending meeting data via Webhook](https://docs.sprinthub.com/en/topics/link/automation-flows/actions/automation-flow-sending-meeting-data-via-webhook.md) - [Automation Flow - Lead Deletion via Tag](https://docs.sprinthub.com/en/topics/link/automation-flows/actions/automation-flow-lead-deletion-via-tag.md) - [Automation Flow - Lead Deletion via Segment](https://docs.sprinthub.com/en/topics/link/automation-flows/actions/automation-flow-lead-deletion-via-segment.md) - [Automation Flow - Change/Delete lead information](https://docs.sprinthub.com/en/topics/link/automation-flows/actions/automation-flow-change-delete-lead-information.md) - [Automation Flow - Splitting Departments and Configuring Sending Cadence](https://docs.sprinthub.com/en/topics/link/automation-flows/actions/automation-flow-splitting-departments-and-configuring-sending-cadence.md): How to distribute Leads from one department into two or more, and send at different times, to avoid bans on WhatsApp Web accounts. - [Conditions](https://docs.sprinthub.com/en/topics/link/automation-flows/conditions.md): A condition is a rule or criterion that determines which path or action the flow should follow based on the available information or the leads' actions. - [Automation Flow - Does it have a valid WhatsApp?](https://docs.sprinthub.com/en/topics/link/automation-flows/conditions/automation-flow-does-it-have-a-valid-whatsapp.md): You can define a condition in your flow based on validation of the lead's WhatsApp number. - [Automation Flow - Lead Segments](https://docs.sprinthub.com/en/topics/link/automation-flows/conditions/automation-flow-lead-segments.md): It is possible to apply a condition in your automation flow to check whether the lead belongs to one of the selected segments. - [Common Questions](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions.md) - [Automation Flow - Monitoring the Flow](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-monitoring-the-flow.md): This step is important to ensure your automation works correctly and achieves the desired results. - [Automation Flows - Time Limiter](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flows-time-limiter.md) - [Automation Flows - Sync Lead Source](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flows-sync-lead-source.md) - [Automation Flows: Linking a Company to a Lead](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flows-linking-a-company-to-a-lead.md) - [Automation Flow - Tracked Files](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-tracked-files.md) - [Automation Flow - Triggering Flow by Webhook actions](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-triggering-flow-by-webhook-actions.md) - [Automation Flow - Bulk Archiving Leads](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-bulk-archiving-leads.md) - [Automation Flow - Starting Chatbot in imported opportunities](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-starting-chatbot-in-imported-opportunities.md) - [Automation Flow - How to avoid duplicates](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-how-to-avoid-duplicates.md) - [Automation Flows - Insert Tag, based on Lead Birth Date](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flows-insert-tag-based-on-lead-birth-date.md) - [Automation Flow - Sending Tracked Files](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-sending-tracked-files.md) - [Automation Flow - Segmenting leads from tracked pages](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-segmenting-leads-from-tracked-pages.md) - [Automation Flow - Change Lead access permissions](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-change-lead-access-permissions.md) - [Automation Flow - Access Permission (Imported Leads)](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-access-permission-imported-leads.md) - [Automation Flow - Segmenting Leads](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-segmenting-leads.md): Lead segmentation is essential to improve the effectiveness of your marketing and sales campaigns, increase customer satisfaction, and achieve better results. - [Automation Flows - Notify Users About Meetings Scheduled by Leads](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flows-notify-users-about-meetings-scheduled-by-leads.md) - [Automation Flows – Identification of Leads Without a Valid WhatsApp](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flows-identification-of-leads-without-a-valid-whatsapp.md) - [Automation Flows – Adding and Removing Tags](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flows-adding-and-removing-tags.md) - [Automation Flows: Advanced Comparisons with Tokens in the condition "The field value is"](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flows-advanced-comparisons-with-tokens-in-the-condition-the-field-value-is.md) - [Automation Flows - How to Work with Leads from Meta Forms](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flows-how-to-work-with-leads-from-meta-forms.md) - [Automation Flow - Sending Personalized Messages with AI](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-sending-personalized-messages-with-ai.md): Bulk sends with AI: customize using the Copilot token and lead fields. - [Automation Flow - Action “Change automation flow” — Option “Remove from flows”](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-action-change-automation-flow-option-remove-from-flows.md) - [Automation Flow - Field Value Block](https://docs.sprinthub.com/en/topics/link/automation-flows/common-questions/automation-flow-field-value-block.md): How to use the 'Field Value' block to perform advanced field checks within the Automation Flow. - [Segments](https://docs.sprinthub.com/en/topics/link/segments.md) - [Segments - Permission Settings](https://docs.sprinthub.com/en/topics/link/segments/segments-permission-settings.md) - [Segments - How to Archive and Unarchive Contacts](https://docs.sprinthub.com/en/topics/link/segments/segments-how-to-archive-and-unarchive-contacts.md) - [Segments - Removing leads from segments based on the calendar](https://docs.sprinthub.com/en/topics/link/segments/segments-removing-leads-from-segments-based-on-the-calendar.md) - [Segments - Creating according to Lead Birth Date](https://docs.sprinthub.com/en/topics/link/segments/segments-creating-according-to-lead-birth-date.md) - [Segments - Creating for numbers that do not have the country code](https://docs.sprinthub.com/en/topics/link/segments/segments-creating-for-numbers-that-do-not-have-the-country-code.md) - [Segment - Delete leads that do not have support in SAC 360](https://docs.sprinthub.com/en/topics/link/segments/segment-delete-leads-that-do-not-have-support-in-sac-360.md): This article explains how to identify and delete leads without support, both manually and through automation. - [Segments - How to put leads without email into a segment](https://docs.sprinthub.com/en/topics/link/segments/segments-how-to-put-leads-without-email-into-a-segment.md) - [Segments - Segment Filter - lead creation date](https://docs.sprinthub.com/en/topics/link/segments/segments-segment-filter-lead-creation-date.md) - [Segments - Segment Filter - Does the Lead have an owner?](https://docs.sprinthub.com/en/topics/link/segments/segments-segment-filter-does-the-lead-have-an-owner.md) - [Segments - How to delete leads from a segment?](https://docs.sprinthub.com/en/topics/link/segments/segments-how-to-delete-leads-from-a-segment.md) - [Segments - WhatsApp Groups](https://docs.sprinthub.com/en/topics/link/segments/segments-whatsapp-groups.md): How to segment all WhatsApp groups in an instance. - [Segments - Filtering by area code or region](https://docs.sprinthub.com/en/topics/link/segments/segments-filtering-by-area-code-or-region.md): Use advanced filters to segment your lead base strategically, organizing them by area code or region. - [Message Queue](https://docs.sprinthub.com/en/topics/link/message-queue.md) - [Common Questions](https://docs.sprinthub.com/en/topics/link/message-queue/common-questions.md) - [Message Queue - Sending Text and Multimedia Files via WhatsApp](https://docs.sprinthub.com/en/topics/link/message-queue/common-questions/message-queue-sending-text-and-multimedia-files-via-whatsapp.md) - [Message Queue - Scheduling sends](https://docs.sprinthub.com/en/topics/link/message-queue/common-questions/message-queue-scheduling-sends.md) - [Message Queue - Possible errors](https://docs.sprinthub.com/en/topics/link/message-queue/common-questions/message-queue-possible-errors.md) - [Public Calendar](https://docs.sprinthub.com/en/topics/link/public-calendar.md) - [Creating a Public Schedule for Meetings and Events](https://docs.sprinthub.com/en/topics/link/public-calendar/creating-a-public-schedule-for-meetings-and-events.md): With SprintHub you can create a link where people will choose the best day and time, set by you, for a meeting. - [Public Calendar - Monitoring your Calendar](https://docs.sprinthub.com/en/topics/link/public-calendar/public-calendar-monitoring-your-calendar.md) - [Public Calendar - Add Event or Custom Schedule to the Calendar](https://docs.sprinthub.com/en/topics/link/public-calendar/public-calendar-add-event-or-custom-schedule-to-the-calendar.md): In some cases, creating events or even specifying days when the available working hours will differ from the usual in Public Calendars is essential. - [Public Calendars - Inserting Tasks into Boards and Stages](https://docs.sprinthub.com/en/topics/link/public-calendar/public-calendars-inserting-tasks-into-boards-and-stages.md) - [Public Calendar - Notifications with Template Sending via WhatsApp API](https://docs.sprinthub.com/en/topics/link/public-calendar/public-calendar-notifications-with-template-sending-via-whatsapp-api.md) - [Public Calendar - Automations related to lead attendance or no-show](https://docs.sprinthub.com/en/topics/link/public-calendar/public-calendar-automations-related-to-lead-attendance-or-no-show.md) - [Email](https://docs.sprinthub.com/en/topics/link/email.md) - [Email Marketing](https://docs.sprinthub.com/en/topics/link/email/email-marketing.md): Email marketing is a digital marketing strategy that involves sending emails to promote products, services, or relationships with leads and customers, aiming at engagement and sales. - [Email Marketing - How to configure ValidEmail and use email verification in SprintHub](https://docs.sprinthub.com/en/topics/link/email/email-marketing-how-to-configure-validemail-and-use-email-verification-in-sprinthub.md) - [Email Marketing - How to use Mail-Tester to improve your email score](https://docs.sprinthub.com/en/topics/link/email/email-marketing-how-to-use-mail-tester-to-improve-your-email-score.md) - [Email Marketing - A/B Tests](https://docs.sprinthub.com/en/topics/link/email/email-marketing-a-b-tests.md): Find out which emails generate more engagement with A/B tests, analyzing open and click rates. - [Email Marketing - How to Import Your Email Template via HTML](https://docs.sprinthub.com/en/topics/link/email/email-marketing-how-to-import-your-email-template-via-html.md) - [Email Marketing - Analyzing data](https://docs.sprinthub.com/en/topics/link/email/email-marketing-analyzing-data.md): It is important to analyze email marketing data to assess campaign performance, understand recipient engagement, and identify areas for improvement. - [Email Marketing - Text Types](https://docs.sprinthub.com/en/topics/link/email/email-marketing-text-types.md) - [Email Marketing - Modifying fonts](https://docs.sprinthub.com/en/topics/link/email/email-marketing-modifying-fonts.md) - [Email Marketing - Layout with the Line Element](https://docs.sprinthub.com/en/topics/link/email/email-marketing-layout-with-the-line-element.md) - [Email Marketing - How to Use the Link Element](https://docs.sprinthub.com/en/topics/link/email/email-marketing-how-to-use-the-link-element.md) - [Email Marketing - Use of Tokens](https://docs.sprinthub.com/en/topics/link/email/email-marketing-use-of-tokens.md) - [Email Marketing - Inclusion of Trackable Files](https://docs.sprinthub.com/en/topics/link/email/email-marketing-inclusion-of-trackable-files.md) - [Email Marketing - Configure the Unsubscribe button](https://docs.sprinthub.com/en/topics/link/email/email-marketing-configure-the-unsubscribe-button.md) - [Email Marketing - Social Media Buttons](https://docs.sprinthub.com/en/topics/link/email/email-marketing-social-media-buttons.md): In your email, it is possible to insert buttons for your social networks to simplify contact for your leads. - [Email Marketing - Ways to Perform Sending](https://docs.sprinthub.com/en/topics/link/email/email-marketing-ways-to-perform-sending.md) - [Message Templates (Meta)](https://docs.sprinthub.com/en/topics/link/message-templates-meta.md) - [Template Overview](https://docs.sprinthub.com/en/topics/link/message-templates-meta/template-overview.md) - [Message Templates - WhatsApp API](https://docs.sprinthub.com/en/topics/link/message-templates-meta/message-templates-whatsapp-api.md) - [Examples of Message Templates for WhatsApp in SprintHub](https://docs.sprinthub.com/en/topics/link/message-templates-meta/message-templates-whatsapp-api/examples-of-message-templates-for-whatsapp-in-sprinthub.md) - [Message Templates - Interactive Templates](https://docs.sprinthub.com/en/topics/link/message-templates-meta/message-templates-whatsapp-api/message-templates-interactive-templates.md) - [Message Templates - How to Use Buttons with Dynamic URL](https://docs.sprinthub.com/en/topics/link/message-templates-meta/message-templates-whatsapp-api/message-templates-how-to-use-buttons-with-dynamic-url.md) - [Buttons and Lists - Message Template - WhatsApp Business Web](https://docs.sprinthub.com/en/topics/link/message-templates-meta/buttons-and-lists-message-template-whatsapp-business-web.md): Feature purchased separately. Contact the sales team. - [Message Template - Instagram](https://docs.sprinthub.com/en/topics/link/message-templates-meta/message-template-instagram.md) - [Maximum support time](https://docs.sprinthub.com/en/topics/link/message-templates-meta/maximum-support-time.md) - [24h window - Messenger](https://docs.sprinthub.com/en/topics/link/message-templates-meta/maximum-support-time/24h-window-messenger.md) - [7-day window - Instagram](https://docs.sprinthub.com/en/topics/link/message-templates-meta/maximum-support-time/7-day-window-instagram.md) - [24h window - WhatsApp API](https://docs.sprinthub.com/en/topics/link/message-templates-meta/maximum-support-time/24h-window-whatsapp-api.md) - [72-hour Window - WhatsApp API - Free Entry Point](https://docs.sprinthub.com/en/topics/link/message-templates-meta/maximum-support-time/72-hour-window-whatsapp-api-free-entry-point.md): Complete guide for leads coming from WhatsApp ads - [Common Questions](https://docs.sprinthub.com/en/topics/link/message-templates-meta/common-questions.md) - [Message Templates - What is the average time for a template to be approved?](https://docs.sprinthub.com/en/topics/link/message-templates-meta/common-questions/message-templates-what-is-the-average-time-for-a-template-to-be-approved.md) - [Message Templates - Maximum number of characters for a template to be approved](https://docs.sprinthub.com/en/topics/link/message-templates-meta/common-questions/message-templates-maximum-number-of-characters-for-a-template-to-be-approved.md): Creating an effective marketing template for Meta services involves paying attention to details, especially the allowed number of characters. - [Message Templates - What are the reasons that lead to a template being rejected?](https://docs.sprinthub.com/en/topics/link/message-templates-meta/common-questions/message-templates-what-are-the-reasons-that-lead-to-a-template-being-rejected.md) - [Message templates – Simulate your costs](https://docs.sprinthub.com/en/topics/link/message-templates-meta/common-questions/message-templates-simulate-your-costs.md) - [Legacy](https://docs.sprinthub.com/en/topics/link/message-templates-meta/legacy.md) - [Meta Business - Instagram Templates](https://docs.sprinthub.com/en/topics/link/message-templates-meta/legacy/meta-business-instagram-templates.md) - [Message Templates - how to create and send for approval within SprintHub](https://docs.sprinthub.com/en/topics/link/message-templates-meta/legacy/message-templates-how-to-create-and-send-for-approval-within-sprinthub.md) - [Message Templates - Interactive Messages](https://docs.sprinthub.com/en/topics/link/message-templates-meta/legacy/message-templates-interactive-messages.md): Interactive Messages are a way to send Buttons and Lists, via the official WhatsApp API, within the 24h window, meaning the send is not charged. - [Message Templates - How can I check if my template was approved?](https://docs.sprinthub.com/en/topics/link/message-templates-meta/legacy/message-templates-how-can-i-check-if-my-template-was-approved.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.sprinthub.com/en/topics/link.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.