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CRM - Create task in the Opportunity tab

No SprintHub CRM, you can create tasks directly within the Opportunity, ensuring that no important action is left out of the sales process. πŸ’Όβœ¨


▢️ Step-by-step guide to creating the task

  1. Open the CRM

    • Through the menu Find Services β†’ GENERAL β†’ CRM

    • Or simply type CRM in the search πŸ”Ž

  2. Select the Desired opportunity.

  3. Click on the tab Tasks βž•.

  4. Press Create Task.

  5. Fill in the fields as shown on the screen:


πŸ“ New Task Fields

  • 🏷️ Task Title β†’ Clear and objective name. πŸ‘‰ Ex.: β€œSend quote”.

  • πŸ“Š Stage Define which stage the task is in:

    • Open β†’ task created, not started yet.

    • Pending β†’ in progress, awaiting completion.

    • Custom β†’ according to the stages you configured in your task board.

  • πŸ“… Completion Deadline β†’ Define by when it should be done. πŸ‘‰ Ex.: 15/09/2025.

  • ⚑ Priority β†’ Low, Medium or High. πŸ‘‰ Use High for urgent tasks.

  • πŸ‘€ Responsible β†’ Who on the team will carry it out.

  • πŸ“Œ Type β†’ Classify: Call, Meeting, Email.

  • πŸ‘₯ Participants β†’ Who will collaborate in the execution.

  • πŸ‘€ Observers β†’ Who will only follow the progress.

  • πŸ“‚ Opportunity β†’ Filled in automatically.

  • πŸ§‘β€πŸ’Ό Contact β†’ Linked client.

  • πŸ’¬ Service β†’ Link it to a service, if necessary.

  • πŸ–ŠοΈ Description β†’ Add extra details. πŸ‘‰ Ex.: β€œConfirm receipt of the proposal and schedule an alignment meeting”.


βœ… Quick tips

✨ Always define Owner + Completion Deadline β†’ ensures control and agility. πŸ“Œ Use Priority to differentiate urgency. πŸ“ Put effort into the Description so that everyone understands the task.


🎯 Conclusion

Creating tasks within the Opportunity in the CRM helps keep the team organized, ensures that no action is forgotten, and brings more efficiency to the sales funnel. πŸš€

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