# SAC 360º Automation – Setting the Condition: Lead source is

#### With SprintHub, you can identify the source of Leads through filters and use them as conditions. This strategy enables more efficient management, making better use of Leads based on their source.

{% hint style="info" %}
This condition is also available in CRM automation, Chatbot, Automation Flows, as well as Lead Filters and Segments.
{% endhint %}

1. **Create an Automation:**

* **Access your Customer Service:** Through “Find Services.” Or simply type the name, and the feature appears.
* Go to the Automations section.
* **Start creating:** Click on "Create Automation" using the "+" button.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcv0FRg_nv3dfMPo4w-66oN7UDAd-9LACVn0qNmA9eC8-LNvdRcGrPgi3OFG0Rg4i8pOWgLVRUtnWuHaC8mQYFh9EbiKgUJAHxtvAw78xwt0ZH1pNyT58k2IM-iXUKxoifKeLva?key=XHm80Rk4mhKVWWNig_hoyemK" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdorniT3GrTTurOmZVYPqjOsBtXXWXlELzdwUI6hclsSnNvrCLnID2ME8gVktjWhoUvmJuz_4leA8etUECUKNNPjoaiUgFnljyfa5M7bwNT9DWFMzbb1uYamNnO-0O9Guf77f7mtg?key=XHm80Rk4mhKVWWNig_hoyemK" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcKJkA14O2WS0866AQ5QI1uoDM3yTYH99hO3O6MyLb-pWng4TT5-cBhiqpIw8yw4Z7zF7I_-aTXZw5Ue4Vm-ULQQAiPQE2DWIVMmC1iW4myalN51dz3Er0V2OT4RZ02AuPWF_BD2A?key=XHm80Rk4mhKVWWNig_hoyemK" alt=""><figcaption></figcaption></figure>

2. **Configure and Save:**

* **Enter a Title:** Give the automation a descriptive name.
* **Configure a Trigger:** It is possible to use a trigger of your choice.
* **Configure the Condition:** The lead source is…

> But be careful: without using triggers, it will be necessary to enable condition checks. These checks will occur at varying time intervals, which can range from minutes to hours, depending on the number of automations and leads in your instance.

* **Choose the Action:** It is possible to use one or more actions of your choice.
* **Configure the Action.**
* **Describe** exactly what the action will do.
* **Save the Automation:** After configuring, save the automation.

{% embed url="<https://youtu.be/fAUaLm6lOuE>" %}

**CONCLUSION:**

Using the Lead source condition in automations and filters is a powerful strategy for segmentation and personalization. It allows you to better direct interactions, optimize service flows, and increase conversions. By filtering and automating based on source, teams gain efficiency and ensure a more assertive approach for each Lead.


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