# SAC 360° Automation – Notify an employee when a new lead comes in

This automation will always notify an employee when a new lead comes in, sending a message via WhatsApp, email, or internal notification in Sprinthub, ensuring the attendant is quickly informed about new leads and preventing them from going unattended.

### Inside the SAC, click the automations icon:

<figure><img src="/files/b036c320ba6da9e93a7701219c17fb52976fde3a" alt=""><figcaption></figcaption></figure>

### Click New Automation:

<figure><img src="/files/2fa4c764241bcb65593ba2b4810f836a4795e783" alt=""><figcaption></figcaption></figure>

#### Within the settings, you will configure only the action of sending a message to the employee. It is not necessary to use a trigger or condition.<br>

### You can use either WhatsApp or email, and also the action to notify inside Sprinthub, which is the last topic

<figure><img src="/files/96c70f375f159ab7e788658ff86b065eb776a7b2" alt=""><figcaption></figcaption></figure>

### For sending notifications via WhatsApp, you only need to select the contact and define the message that will be sent.

<figure><img src="/files/8c187f38f0059bce54070e3013d2e9c9869e59c3" alt=""><figcaption></figcaption></figure>

### For sending a notification by email, you need to choose the sender's email, define which user will receive that email, and configure the body of the message.

<figure><img src="/files/83ed2767415180103a0a2688ffab840d9073593d" alt=""><figcaption></figcaption></figure>

### For sending a notification inside Sprinthub, just define the user and the message to be sent.

<figure><img src="/files/6acc403ff5632620a74a1576536c3fe1b188a247" alt=""><figcaption></figcaption></figure>

### Before finalizing your automation, you need to limit it to the “Waiting” status, after that just save and test.

<figure><img src="/files/724de0aff9dedb9d9989ad0f78d0f8ff0c8361b4" alt=""><figcaption></figcaption></figure>


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