# SAC 360° Automation - Create an Opportunity when a Lead sends a specific message

This automation is responsible for creating an opportunity as soon as the lead sends a specific message. Follow the step-by-step:<br>

1\) Inside the SAC, click on the automations icon:

<figure><img src="/files/09cdd51f5a1a682aa7094c684d4f30e47c291c6b" alt=""><figcaption></figcaption></figure>

2\) Create a new automation, set a title for it and configure the following trigger:\
\
**The contact sends a message > containing > "define the message"**

If you want, you can also limit the channels in which you want this automation to work.

<figure><img src="/files/8bd684eb53b1d2d4b3ad7ca9b92d3b4690380eed" alt=""><figcaption></figcaption></figure>

3\) Add a Create Opportunity Action.

<figure><img src="/files/ab232ad273167140a48e6a0f9a3970954203593c" alt=""><figcaption></figcaption></figure>

4\) Configure the Opportunity however you prefer.

<figure><img src="/files/7bf72efc92700b5ba25e59707cc873d7f848be1b" alt=""><figcaption></figcaption></figure>

5\) Additional settings

<figure><img src="/files/7411b08b4e9edbfd3958bc03806814b7936194d9" alt=""><figcaption></figcaption></figure>

You can configure it in the way that best suits you, but I recommend the following:

* No repeats.\
  Limit to the In service status.\
  Only one trigger per contact.

Once done, just save and run the tests.


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