SAC 360° Automation - Starting Service always for the same Attendant/Salesperson in SprintHub

Have you ever had the problem of a Lead being assigned to a salesperson, that salesperson closing the sale, and then when this customer comes back some time later, they end up being assigned to another salesperson? This is frustrating for the salesperson who managed to win over the customer and close the first sale. With this method, you will define an “OWNER” for the Lead and every time this Lead gets in touch, it will always be assigned to this owner.