# SAC 360° Automation - Separate cases by WhatsApp numbers

### Introduction

An effective solution to improve service is automation to separate by WhatsApp numbers, ensuring that each customer receives quick and accurate responses, improving customer satisfaction and operational efficiency.

### By SAC 360

{% embed url="<https://drive.google.com/file/d/1tFg91QXyBGt_BExgIq4wkUwTLw20g5VZ/view?usp=sharing>" %}

### By automation flow

{% embed url="<https://youtu.be/oBI5cGTQd5s>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sprinthub.com/en/topics/general/sac-360/sac-360-tutorial-videos/sac-360-automation-separating-tickets-by-whatsapp-numbers.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.